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Front Desk Associate Jobs in Clive, IA (NOW HIRING)

Genesis Health Clubs

Front Desk Associate

Clive, IA · On-site

$10/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Ability to communicate with guests and other associates, including reading, writing and speaking

Genesis Health Clubs

Front Desk Associate

Des Moines, IA · On-site

$10/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Ability to communicate with guests and other associates, including reading, writing and speaking ...

Staybridge Suites

Front Desk Manager

West Des Moines, IA

$16.75 - $21.50/hr

Comfortable coaching associates and holding brand standards * Organized, dependable, and able to ... As a Front Desk Manager, you will have the opportunity to: * Lead a talented team of hospitality ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world ...

CUSA, LLC

Front Desk Agent - Marriott

Ames, IA · On-site

$14 - $16/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... associates as our best asset, and providing value to our business partners and owners. Our Front ...

CUSA, LLC

Front Desk Agent - Marriott

Ames, IA · On-site

$14 - $16/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... associates as our best asset, and providing value to our business partners and owners. Our Front ...

CUSA, LLC

Front Desk Agent - Marriott

Ames, IA

$14 - $17.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... associates as our best asset, and providing value to our business partners and owners. Our Front ...

Iowa Orthopaedic Center PC

Front Desk Receptionist

Waukee, IA · On-site

$14.50 - $18.50/hr

Front Desk Receptionist Description Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic providers in delivering high-quality ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Clive, IA

Front Desk Associate information

See Clive, IA salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for front desk associate in Clive, IA is $14.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What cities near Clive, IA are hiring for Front Desk Associate jobs? Cities near Clive, IA with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Clive, IA as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,897 per year, or $14.4 per hour.

Front Desk Associate

Genesis Health Clubs

Clive, IA • On-site

$10/hr

Part-time

Re-posted 14 days ago

Genesis Health Clubs rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

53rd of 63 rated gym and leisure clubs

Job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Wellness resources

This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
Duties and Responsibilities:

  • Executes procedures as outlined by front desk manual
  • Answer phones, take messages and transfer calls
  • Knowledgeable of Clubs amenities and surroundings
  • Communicates kindly and sincerely using members name
  • Attends all staff and club meetings and events
  • Establish and maintain professional relationships with members and staff
  • Ensures front desk is clean, maintained and organized at all times
  • Ability to respond quickly and appropriately to emergency situations

Expectations:

  • Present a professional demeanor at all times when representing the Genesis Health Clubs
  • Provide input in developing strategies to support club goals and objectives
  • Ability to respond to common inquiries or complaints from members 
Job Requirements: 

  • Available to work weekends and evenings and holidays
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • Customer service abilities

Physical Requirements: 

  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking

What Genesis Health Clubs employees say

Pay

Benefits

Hours and flexibility

Workplace

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