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Front Desk Associate Jobs in Boston, MA (NOW HIRING)

True North Hotel Group

Front Desk Associates

Wrentham, MA · On-site

$15.25 - $19.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Spring Hill Suites in Wrentham, MA. We ...

Blink Fitness

Front Desk Associate

Medford, MA · On-site

$12.50/hr

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a ...

Playbook

Front Desk Associate (Contractor)

Boston, MA · On-site

$25/hr

Your mission as a Front Desk Associate, is to serve as the face of the Summer Street Squash Club, creating a welcoming and seamless experience for every member and guest who walks through the door.

Blink Fitness

Front Desk Associate

Medford, MA · On-site

$12.50/hr

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a ...

Playbook

Front Desk Associate (Contractor)

Boston, MA · On-site

$25/hr

Your mission as a Front Desk Associate, is to serve as the face of the Summer Street Squash Club, creating a welcoming and seamless experience for every member and guest who walks through the door.

Spavia Natick

Front Desk Advisor

Natick, MA · On-site

$18/hr

Front Desk Associate/Receptionist Spavia Natick is seeking a positive, friendly, Front Desk Associate to join our team of skilled professionals! We are an independently owned and operated luxury day ...

Club Pilates

Front Desk / Sales Associate

Framingham, MA · On-site

$18/hr

Club Pilates is a boutique fitness concept and as such the Front Desk Associate provides exceptional customer service to our members! This role also presents Club Pilates to potential members to win ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Boston, MA

Front Desk Associate information

See Boston, MA salary details

$8

$16

$21

How much do front desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for front desk associate in Boston, MA is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Boston, MA?

The most popular types of Front Desk jobs in Boston, MA are:

What cities near Boston, MA are hiring for Front Desk Associate jobs?

Cities near Boston, MA with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Boston, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,444 per year, or $16.6 per hour.

Front Desk Associates

True North Hotel Group

Wrentham, MA • On-site

$15.25 - $19.75/hr

Other

Re-posted 27 days ago

Job description

Front Desk Associate

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Spring Hill Suites in Wrentham, MA. We offer awesome benefits and a great family culture.

Responsibilities
  • Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
  • Responds to guest questions either in person or over the phone.
  • Fulfills guests' needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
  • Resolves guest problems/complaints.
  • Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
Qualifications
  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
  • Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
  • Experience in hospitality is a plus.

We look forward to hearing from you!

True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information

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