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Front Desk Associate Jobs in Ontario (NOW HIRING)

Marriott

Front Desk Duty Manager

Toronto, ON · On-site

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Front Desk Manager - Overnight

Toronto, ON · On-site

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Mobilize Connect

Front Desk

Gravenhurst, ON · On-site

The front desk and night audit role represents the hotel to the guest throughout all stages of the guest's stay. Works closely with the housekeeping department in the keeping room status reports up ...

Mobilize Connect

Front Desk

Gravenhurst, ON · On-site

The front desk and night audit role represents the hotel to the guest throughout all stages of the guest's stay. Works closely with the housekeeping department in the keeping room status reports up ...

Victoria Park Medispa

Front Desk Coordinator

Toronto, ON · On-site

CA$20 - CA$23/hr

A Day in the Life as a Front Desk Coordinator We are looking for a Full-time Front Desk Coordinator to join our Toronto Bay team! You'll be the first friendly face and voice our client's experience.

OLDHAM GOODWIN PAYROLL LLC

The Front Desk Clerk greets and assists guests. In addition, this employee completes registration ... Understand that it is every associate's responsibility to keep the hotel clean and in immaculate ...

Victoria Park Medispa

Front Desk Coordinator

Toronto, ON · On-site

CA$20 - CA$23/hr

A Day in the Life as a Front Desk Coordinator We are looking for a Full-timeFront Desk Coordinatorto join ourToronto Bayteam!You'll be the first friendly face and voice our client's experience. Your ...

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Front Desk Associate information

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Ontario?

The most popular types of Front Desk jobs in Ontario are:

What cities in Ontario are hiring for Front Desk Associate jobs?

Cities in Ontario with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Reception Agent

Snowmass Club

Snowmass Village, CO • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Front Desk Receptionist

Location: Snowmass Club | Snowmass Village, CO
Reports To: Residences Director
Supervises: None
Classification: Non-Exempt

Are you passionate about hospitality and creating memorable experiences for owners, guests, and members? Do you have strong interpersonal skills, attention to detail, and the ability to anticipate needs before they arise?

Snowmass Club is looking for a Residences Front Desk team member who brings professionalism, exceptional hospitality, strong communication skills, and a commitment to delivering personalized service.

What Guides Us

OUR MISSION – Inspire lasting memories and meaningful connections with all the comforts of home

OUR VISION – To be the Club of choice for work & play

OUR VALUES – Y.E.S.
You Elevate Service – Excellence lives in the details
We Are One Team – Support each other and win together
Be A Host – Anticipate needs and create belonging
Embrace the Adventure – Stay curious and keep improving

What You’ll Do

Leadership & Hospitality

  • Promote a positive work culture and encourage teamwork
  • Demonstrate professionalism and serve as a role model for exceptional hospitality standards
  • Provide guidance and support to colleagues to help ensure consistent guest service
  • Lead by example by anticipating guest needs and resolving concerns professionally
  • Maintain the highest level of discretion and confidentiality when handling guest and member information

Guest Services & Front Desk Operations

  • Register owners and guests while providing a warm, personalized welcome
  • Accommodate special requests whenever possible while maintaining accuracy and attention to detail
  • Monitor room status information and communicate updates to the appropriate departments
  • Coordinate with Housekeeping and Engineering regarding check-outs, late check-outs, early check-ins, special requests, and part-day rooms
  • Complete final inspections of residences to ensure units are clean, properly prepared, and all items are in working order
  • Maintain knowledge of residence locations, parking options, room types, club facilities, and amenities
  • Assist with pre-arrival preparations to ensure residences and amenities are ready for occupancy

Technology & Front Desk Systems

  • Operate the room key system and front-office equipment, including telephones, printers, and computer systems
  • Follow proper credit, cash, checking, and cash-handling policies and procedures
  • Process mail, packages, and messages accurately and efficiently
  • Follow proper telephone etiquette, including a professional tone, clear communication, and prompt responses
  • Operate and troubleshoot guest-use equipment, including PlayStation and Xbox consoles, arcade games, shuffleboard, air hockey tables, vending machines, and other recreational equipment
  • Assist members and guests with equipment questions or issues as needed
  • Follow established procedures for issuing and closing safe deposit boxes

Guest Experience & Club Knowledge

  • Maintain current knowledge of daily club activities, events, and meetings
  • Provide accurate information regarding club facilities, amenities, services, and activities
  • Use suggestive selling techniques to promote club services and enhance the guest experience
  • Anticipate guest needs and provide proactive recommendations to improve their overall experience
  • Report unusual occurrences, concerns, or special requests to the Residences Director

Communication & Teamwork

  • Communicate effectively with all Club departments to ensure seamless service and guest satisfaction
  • Work closely with Golf, Tennis, Restaurants, Spa & Fitness, Accounting, Human Resources, Housekeeping, Engineering, Bell Stand, Concierge, Marketing and Communications, and other departments
  • Maintain strong communication between departments regarding guest needs, residence status, and special requests
  • Maintain the cleanliness and neatness of the front desk and lobby areas
  • Conduct regular visual checks and coordinate with Housekeeping or Engineering when additional attention is needed

Safety & Additional Responsibilities

  • Demonstrate knowledge of and ability to perform required roles during emergency situations
  • Perform other appropriate tasks as assigned by the Residences Training and Development Specialist or Residences Director
  • Provide proactive recommendations to the Residences Director and management for improving guest experiences and front desk operations
Qualifications

What You Bring

  • Strong interpersonal and communication skills
  • Exceptional customer service and hospitality skills
  • Strong attention to detail and organizational abilities
  • Ability to anticipate guest needs and respond appropriately
  • Ability to remain professional and composed when working under pressure
  • Ability to maintain discretion and confidentiality
  • Ability to work effectively both independently and as part of a team
  • Ability to operate computers, telephones, front-office systems, and other technology
  • Ability to work a flexible schedule, including weekends and holidays, as required

Physical Requirements & Work Environment

  • Ability to stand and walk for extended periods
  • Frequent bending, reaching, lifting, and carrying as required
  • Ability to operate computers, telephones, printers, and other front-office equipment
  • Ability to move throughout residences, front desk, lobby, and Club facilities as needed
  • Ability to work in a fast-paced hospitality environment while maintaining a professional demeanor

Why You’ll Love It Here

Full-Time Benefits Include
Health, Dental, Vision, Life Insurance, Paid Time Off, and Sick Pay

All Employees Enjoy

  • Potential Housing
  • 401(k)
  • 60% Discount on RFTA Bus Passes
  • Restaurant & Retail Discounts
  • Free On-Site Parking
  • Employee Meal, Golf, Tennis, and Gym Usage
  • Employee Wellness Programs

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Additional duties may be assigned as needed.

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