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Front Desk Assistant Jobs in Semmes, AL (NOW HIRING)

Home2 Suites

Front Desk - Front Desk Manager

Saraland, AL · On-site

$14.50 - $18.75/hr

Front Desk Manager Job Summary: Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff ...

Dreamscape Hosptality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel marketing and promotion efforts as needed. * Uphold the hotel's policies and procedures, including those ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$16.75 - $21.75/hr

Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel marketing and promotion efforts as needed. * Uphold the hotel's policies and procedures, including those ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel marketing and promotion efforts as needed. * Uphold the hotel's policies and procedures, including those ...

Club4 Fitness

Front Desk Associate

Mobile, AL · On-site

$14 - $17.75/hr

Front Desk Associate Mobile Schillinger - Mobile, AL 36695 Overview Position Type Part Time ... and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL

$15.50 - $20/hr

Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel marketing and promotion efforts as needed. * Uphold the hotel's policies and procedures, including those ...

CLUB4 FITNESS

Front Desk Associate

Mobile, AL

$11.50 - $14.75/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior ... and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE ...

CLUB4 Fitness

Front Desk Associate

Mobile, AL · On-site

$12 - $15.25/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior ... and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE ...

CLUB4 Fitness

Front Desk Associate

Mobile, AL · On-site

$11.50 - $14.75/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior ... and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE ...

CLUB4 FITNESS

Front Desk Associate

Mobile, AL · On-site

$12 - $15.25/hr

General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for superior ... and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

... Assist in other departments as needed ∙ Address and resolve guest complaints in a timely ... front desk area ∙ Anticipate guest needs to have superior guest service ∙ Maintain ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

... Assist in other departments as needed a Address and resolve guest complaints in a timely manner a ... and front desk area a Anticipate guest needs to have superior guest service a Maintain ...

A&R Hospitality

Front Desk Agent

Mobile, AL · On-site

$14.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... • Assist in other departments as needed • Address and resolve guest complaints in a timely ... front desk area • Anticipate guest needs to have superior guest service • Maintain ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Assist in other departments as needed a Address and resolve guest complaints in a timely manner a ... and front desk area a Anticipate guest needs to have superior guest service a Maintain ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Assist in other departments as needed ∙ Address and resolve guest complaints in a timely ... front desk area ∙ Anticipate guest needs to have superior guest service ∙ Maintain ...

Hilton Garden Inn Mobile West

Front Desk Supervisor

Mobile, AL · On-site

$16.75 - $21.75/hr

Directs and coordinates the activities of the front desk, reservations, guest services, scheduling ... Assistant Manager or General Manager Responsibilities and Duties: Participates in the selection of ...

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Front Desk Assistant information

See Semmes, AL salary details

$7

$12

$18

How much do front desk assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk assistant in Semmes, AL is $12.63, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $14.52 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Assistant jobs near you

Front Desk - Front Desk Manager

Home2 Suites

Saraland, AL • On-site

$14.50 - $18.75/hr

Other

Posted 16 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

Job Title: Front Desk Manager
Job Summary: Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue through cost control and proper front desk techniques.
Job Duties:

  • Hires, trains, and disciplines staff. Determines work procedures and prepares work schedules to ensure the smooth operation of the front desk.
  • Empowers front desk staff to successfully handle guest needs, special requests, and complaints. Ensures all guest service issues are resolved prior to guests leaving the property.
  • Trains front desk staff on proper revenue management procedures, including successful selling techniques, current specials and/or promotions, and rate structures.
  • Strives to be innovative in new programs designed to eliminate waste and increase productivity.
  • Performs administrative and financial duties such as daily reports, credit card reversals, bank deposits, accounts receivables, rooming lists, and office supply inventory.
  • Manages departmental expenses within budgeted guidelines.
  • Performs other duties as assigned.
Qualifications:
  • High school diploma or equivalent
  • Minimum of two years experience at front desk with complete understanding of front office operations. Previous experience in hospitality management preferred.
  • Superior customer service and public relations skills.
  • Excellent organization and time management skills.
  • Ability to communicate clearly and effectively with customers, co-workers, and managers.
  • Knowledge of Microsoft Office, Internet, and property management systems.
  • Ability to work a flexible schedule, including weekends and holidays.

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