ZipRecruiter

Log In

1

Front Desk Agent Jobs in Rohnert Park, CA (NOW HIRING)

THE ESTATE YOUNTVILLE

Front Desk Agent

Yountville, CA · On-site

$16.25 - $20.50/hr

GUEST EXPERIENCE SPECIALIST/FRONT DESK AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat.

Appellation Healdsburg

Front Desk Agent

Healdsburg, CA · On-site

$23/hr

The pay rate for this role is $23 per hour We are looking for enthusiastic and hospitality-driven individuals to join our team as a Front Desk Agent. In this role, you will be responsible for ...

Sage Hospitality Group

Front Desk Agent

Sonoma, CA · On-site

$25.44/hr

The Lodge At Sonoma Front Desk Position Nestled in the heart of Sonoma and mere steps from the unique charm and history of its Plaza, The Lodge brings this enchanting town to life in an authentic and ...

Sage Hospitality

Front Desk Agent

Sonoma, CA · On-site

$25.44/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Sonoma, CA · On-site

$25.44/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Sonoma, CA · On-site

$25.44/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Sonoma, CA · On-site

$25.44/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Sonoma, CA

$25.44/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

feg

Front Desk Guest Service Agent (part-time)

Sonoma, CA

$16 - $20.25/hr

We are seeking a friendly, detail-oriented, and customer-focused Front Desk Agent to join our team. As the first point of contact for guests, you will play a vital role in creating a welcoming and ...

HEI Hotels & Resorts

Front Desk Agent

Santa Rosa, CA · On-site

$23.20/hr

Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. * Ability to access and accurately input information using ...

HEI Hotels and Resorts

Front Desk Agent

Santa Rosa, CA · On-site

$23.20/hr

Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. * Ability to access and accurately input information using ...

next page

Showing results 1-20

All JobsFront Desk Agent JobsFront Desk Agent Jobs in Rohnert Park, CA

Front Desk Agent information

See Rohnert Park, CA salary details

$10

$17

$23

How much do front desk agent jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for front desk agent in Rohnert Park, CA is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.18 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
More about Front Desk Agent jobs

What job categories do people searching Front Desk Agent jobs in Rohnert Park, CA look for?

The top searched job categories for Front Desk Agent jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Front Desk Agent jobs?

Cities near Rohnert Park, CA with the most Front Desk Agent job openings:

Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,093 per year, or $17.4 per hour.

Front Desk Agent

Hotel Villagio & Vintage House

Yountville, CA • On-site

$16.25 - $20.50/hr

Other

Re-posted 23 days ago

Job description

Guest Experience Specialist/Front Desk Agent

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

Front Desk Agent/Guest Experience Specialist are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Job Responsibilities:

  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; be familiar with all in house groups
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.

Required Qualifications:

  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays.

Apply