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Front Desk Agent Pm Jobs in Spring, TX (NOW HIRING)

Crestline Hotels and Resorts

Front Desk Agent

Houston, TX · On-site

$13.25 - $16.75/hr

Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or ...

Crestline Hotels and Resorts

Front Desk Agent

Houston, TX

$13.25 - $16.75/hr

Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or ...

The Post Oak Hotel

Front Desk Agent

Houston, TX · On-site

$16/hr

The Front Desk Agent will be responsible to act as our guests' first point of contact during their stay and manage all aspects of their accommodation Responsibilities * Be knowledgeable about The ...

Crestline Hotels and Resorts

Front Desk Agent

Houston, TX

$13.50 - $17.25/hr

Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or ...

The Post Oak Hotel

Front Desk Agent

Houston, TX · On-site

$16/hr

The Front Desk Agent will be responsible to act as our guests' first point of contact during their stay and manage all aspects of their accommodation Responsibilities * Be knowledgeable about The ...

HM Alpha Hotels & Resorts

Front Desk Agent

Houston, TX

$13.50 - $17.25/hr

The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. This position directly influences ...

HM Alpha Hotels

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Division JW Marriott Houston Description The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to ...

HM Alpha Hotels

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Division JW Marriott Houston Description The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to ...

Make Ready USA

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

The Front Desk Agent has a natural ability to brighten a room and create a warm, welcoming atmosphere from the moment a guest arrives. Approachable, attentive, and genuinely caring, this individual ...

The Moran CityCentre

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

The Front Desk Agent has a natural ability to brighten a room and create a warm, welcoming atmosphere from the moment a guest arrives. Approachable, attentive, and genuinely caring, this individual ...

Benchmark

Hotel Front Desk/AYS Agent

Houston, TX

$13.50 - $17.25/hr

Schedule will change weekly with a combination of AM and PM shifts (no overnight). Specifically ... Front Desk Agent). * Answer incoming calls promptly, using correct telephone etiquette, providing ...

Oldham Goodwin

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Agent Houston, TX 77081 The Front Desk Clerk greets and assists guests. In addition, this employee completes guest registration, room assignments, and provides excellent service. This ...

Avion Hospitality

Front Desk Agent

Shenandoah, TX · On-site

$13.75 - $17.50/hr

Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of ...

GPI Management

Front Desk Agent - Houston, TX

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Agent: Located in the heart of Houston Chinatown, we are looking for an individual with strong communication skills, a strong sense of responsibility, and a professional attitude. The ...

GPI Management

Front Desk Agent - Houston, TX

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Agent Located in the heart of Houston Chinatown, we are looking for an individual with strong communication skills, a strong sense of responsibility, and a professional attitude. The ideal ...

GPI Management

Front Desk Agent - Houston, TX

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Agent: Located in the heart of Houston Chinatown, we are looking for an individual with strong communication skills, a strong sense of responsibility, and a professional attitude. The ...

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Showing results 41-60

All JobsFront Desk Agent Pm JobsFront Desk Agent Pm Jobs in Spring, TX

Front Desk Agent Pm information

See Spring, TX salary details

$8

$13

$18

How much do front desk agent pm jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for front desk agent pm in Spring, TX is $13.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.38 per hour, depending on experience, location, and employer.

What is a front desk agent pm?

Front Desk Agent PMs are hospitality professionals who work the evening or overnight shift at a hotel's front desk. Their primary responsibilities include checking guests in and out, handling reservations, addressing guest inquiries, and ensuring the safety and comfort of all guests during the night. They often handle late check-ins, process payments, and may also assist with administrative tasks or night audits. Excellent communication and problem-solving skills are essential for this role, as PM agents are often the main point of contact when other staff may not be available.

What are the key skills and qualifications needed to thrive as a front desk agent pm?

To thrive as a Front Desk Agent PM, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is essential. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this role. These qualities ensure seamless guest experiences, efficient night operations, and effective resolution of any issues that arise during evening shifts.

What are some common challenges faced by front desk agents working evening shifts, and how can they prepare for them?

Front Desk Agents on PM shifts often handle late check-ins, address guest concerns after regular management hours, and may encounter unexpected issues such as overbooked rooms or maintenance emergencies. Staying organized, remaining calm under pressure, and having strong communication skills are essential for quickly resolving guest needs. Building familiarity with emergency procedures and maintaining clear communication with housekeeping and security teams can help ensure smooth operations during less-staffed evening hours.

What is the difference between Front Desk Agent Pm vs Front Desk Agent Am?

AspectFront Desk Agent PmFront Desk Agent Am
Shift TimingAfternoon to EveningMorning to Afternoon
CertificationsCustomer Service, HospitalityCustomer Service, Hospitality
Work EnvironmentHotel Front Desk, HospitalityHotel Front Desk, Hospitality
Employer UsageHotels, ResortsHotels, Resorts

Both Front Desk Agent Pm and Front Desk Agent Am roles require similar certifications and work in hotel front desks within the hospitality industry. The main difference lies in their shift timings, with Pm working in the afternoon to evening and Am working in the morning to afternoon. Employers typically assign these roles based on operational needs, but the responsibilities and qualifications are largely the same.

How much is the salary of a front desk agent pm?

A front desk agent working in the evening or night shift typically earns between $11 and $15 per hour, with annual salaries ranging from approximately $22,000 to $31,000. Salaries can vary based on location, experience, and the specific employer, and the role often requires customer service skills and familiarity with reservation systems.

What front desk agent Pm jobs pay the most?

Front desk agent PM positions at luxury hotels, resorts, or high-end establishments tend to offer higher pay due to the upscale environment and additional responsibilities. Salaries can also increase with experience, certifications, and working in regions with a higher cost of living, with some roles paying above average hourly rates or salaries compared to standard hospitality positions.

What is the career path for a front desk agent?

A front desk agent can advance to supervisory roles such as front desk supervisor or front office manager, and with experience, may move into roles like hotel operations manager or guest services manager. Developing skills in customer service, communication, and familiarity with property management systems can support career progression within the hospitality industry.

What are popular job titles related to Front Desk Agent Pm jobs in Spring, TX?

For Front Desk Agent Pm jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Front Desk Agent Pm jobs in Spring, TX look for?

The top searched job categories for Front Desk Agent Pm jobs in Spring, TX are:

What cities near Spring, TX are hiring for Front Desk Agent Pm jobs?

Cities near Spring, TX with the most Front Desk Agent Pm job openings:

Front Desk Agent Pm jobs near you
Infographic showing various Front Desk Agent Pm job openings in Spring, TX as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,996 per year, or $13.9 per hour.

Front Desk Agent

Crestline Hotels and Resorts

Houston, TX • On-site

$13.25 - $16.75/hr

Full-time

Re-posted 22 days ago

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

9th of 108 rated hotels

Job description

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.


Potential Career Paths:

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations

Key Duties & Responsibilities:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.


Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

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