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Front Desk Agent Courtyard Jobs (NOW HIRING)

Crestline Hotels & Resorts

Front Desk Agent

Louisville, KY · On-site

$13.75 - $17.25/hr

Part-Time Front Desk Agent Your next opportunity to shine in hospitality is here at Courtyard Louisville Downtown. As a Part-Time Front Desk Agent, you will play a key role in creating a smooth ...

Donohoe Companies

Front Desk Agent

Chevy Chase, MD · On-site

$18 - $19/hr

Join the team at Courtyard by Marriott Chevy Chase! Working at Courtyard Chevy Chase offers a ... Front Desk Agent Salary Range: $18.00-$19.00 per hour (experience-based compensation) Position ...

DHS Brand

Front Desk Agent

Chevy Chase, MD · On-site

$18 - $19/hr

Courtyard By Marriott Chevy Chase Front Desk Agent Join the team at Courtyard by Marriott Chevy Chase! Working at Courtyard Chevy Chase offers a unique opportunity to be part of a team that ...

Hotel Spero

FRONT DESK AGENT

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

Front Desk Agent Do you love interacting with people? Are you a social person ... If so, the Courtyard by Marriott Ft Lauderdale East/Lauderdale-by-the-Sea has a position for you.

Hotel Spero

Front Desk Agent

Louisville, KY · On-site

$13.75 - $17.25/hr

Part-Time Front Desk Agent Your next opportunity to shine in hospitality is here at Courtyard Louisville Downtown. As a Part-Time Front Desk Agent, you will play a key role in creating a smooth ...

Crestline Hotels & Resorts

Front Desk Agent

Orlando, FL · On-site

$13.25 - $16.75/hr

Part-Time Front Desk Agent Be the welcoming smile that sets the tone for unforgettable stays at Courtyard Orlando Altamonte Springs/Maitland! Are you passionate about creating unforgettable guest ...

Hotel Spero

Front Desk Agent

Orlando, FL · On-site

$13.25 - $16.75/hr

Part-Time Front Desk Agent Be the welcoming smile that sets the tone for unforgettable stays at Courtyard Orlando Altamonte Springs/Maitland! Are you passionate about creating unforgettable guest ...

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How much do front desk agent courtyard jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for front desk agent courtyard in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

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Front Desk Agent

Fort Lauderdale, FL • On-site

Crestline Hotels & Resorts
Hospitality Services • 5 - 10K employees
Learn more about Crestline Hotels & Resortsexternal

$13.50 - $17.25/hr

Other

Re-posted 6 days ago

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Front Desk Agent

Do you love interacting with people? Are you a social person? If so, the Courtyard by Marriott Ft Lauderdale East/Lauderdale-by-the-Sea has a position for you.

We are currently looking for an energetic and outgoing person to join our guest team as a Front Desk Agent.

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager –Area Vice President of Operations

Key Duties & Responsibilities:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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