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Front Counter Associate Jobs in Silver Spring, MD

asburyauto

Parts Counter Associate

Falls Church, VA

$17.25 - $22.75/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Stock Awards(select management and front-line team member's eligible Insurance / Retirement:

asburyauto

Parts Counter Associate

Clarksville, MD · On-site

$40K - $65K/yr

As an Automotive Parts Counter Associate at Koons Clarksville Chevrolet Buick GMC , you will have ... Stock Awards(select management and front-line team member's eligible Insurance / Retirement:

asburyauto

Parts Counter Associate

Falls Church, VA · On-site

$17.25 - $22.75/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Stock Awards(select management and front-line team member's eligible Insurance / Retirement:

asburyauto

Parts Counter Associate

Clarksville, MD · On-site

$40K - $65K/yr

As an Automotive Parts Counter Associate at Koons Clarksville Chevrolet Buick GMC , you will have ... Stock Awards(select management and front-line team member's eligible Insurance / Retirement:

asburyauto

Parts Counter Clerk

Catonsville, MD

$15/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Stock Awards(select management and front-line team member's eligible Insurance / Retirement:

asburyauto

Parts Counter Clerk

Catonsville, MD · On-site

$15/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Stock Awards(select management and front-line team member's eligible Insurance / Retirement:

Blaine Restoration LLC

Sales Associate

Silver Spring, MD

$16 - $18/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... This is for a front counter position selling specialty window and door hardware, screens, glass and ...

Panda Restaurant Group

Service Team

College Park, MD

$16 - $19/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Panda Restaurant Group

Service Team

Germantown, MD

$18.70 - $21.70/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Panda Restaurant Group

Service Team (P1-1350143-2)

Bowie, MD · On-site

$16 - $19/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Panda Restaurant Group

Service Team (P1-1349916-0)

Wheaton, MD · On-site

$18.70 - $21.70/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Panda Restaurant Group

Service Team

Bowie, MD · On-site

$16 - $19/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

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Front Counter Associate information

See Silver Spring, MD salary details

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How much do front counter associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for front counter associate in Silver Spring, MD is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What are Front Counter Associates?

Front Counter Associates are employees who provide direct customer service at the front desk or counter of an establishment, such as a restaurant, retail store, or service center. Their main responsibilities include greeting customers, processing transactions, answering questions, and sometimes handling basic complaints or returns. They play a key role in creating a positive first impression and ensuring efficient service. Strong communication and organizational skills are essential for this role.

What are some common challenges a Front Counter Associate faces during busy periods, and how can they manage them effectively?

During peak hours, Front Counter Associates often juggle multiple customer requests while maintaining accuracy and a friendly demeanor. Managing long lines, handling special requests, and keeping orders organized can be challenging. Effective time management, clear communication with kitchen staff, and staying calm under pressure are key strategies for success. Many employers provide training on these skills, and teamwork is essential to ensure a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Front Counter Associate, and why are they important?

To thrive as a Front Counter Associate, you need excellent customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Strong communication, problem-solving, and a friendly attitude help you stand out in this customer-facing role. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What is the difference between Front Counter Associate vs Cashier?

AspectFront Counter AssociateCashier
Primary RoleAssists customers at the front counter, handles inquiries, and provides serviceProcesses transactions at checkout, handles payments
Work EnvironmentRetail stores, restaurants, service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma; basic math skills
Employer UsageUsed interchangeably in retail and service industriesCommonly used in retail and food service sectors

While both roles involve customer interaction at the point of sale, a Front Counter Associate typically provides broader assistance, including answering questions and managing customer needs, whereas a Cashier primarily focuses on processing transactions. The roles often overlap but differ in scope and responsibilities within retail and service environments.

What cities near Silver Spring, MD are hiring for Front Counter Associate jobs? Cities near Silver Spring, MD with the most Front Counter Associate job openings:
Front Counter Associate jobs near you

Parts Counter Associate

asburyauto

Falls Church, VA

$17.25 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Parts Counter Associate at Koons Falls Church Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
  • Pull and fill orders from stock
  • Notify  parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders and ensure sure all parts are tagged with customer names and job number
  • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Maintain a prompt, efficient and timely flow of paperwork
  • Makes sure all internal requests for parts are billed on service repair order
  • Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Receive payment from retail customers or obtain credit authorization
  • Assist outside sales representatives with their orders
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills is required (Internet, MS Outlook)
  • Proficient in CDK is a plus!
  • Degree in automotive technology or military equivalent experience
  • Bi-lingual is always a plus!
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screen (background and drug test)

Company Benefits:

Pay and Recognition: 

  • Paid time off 
  • Weekly Pay
  • Paid training 
  • Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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