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From Home Vivint Security Jobs (NOW HIRING)

NRG

Field Service Professional -Abilene, TX

Abilene, TX · On-site +1

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... We pay for your drive time to and from appointments-you clock in from your driveway. * Work-Life ...

NRG

Field Service Professional - Dover, DE

Dover, DE · On-site

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... We pay for your drive time to and from appointments-you clock in from your driveway. * Work-Life ...

NRG

Customer Support Professional - AMI

Provo, UT · On-site

$17/hr

Vivint is the #1 Home Automation & Security Company in the Nation. Our Account Management to ... OurSupport Specialiststake inbound and outbound calls from new customers and provides world-class ...

NRG Energy

Customer Support Professional - AMI

Provo, UT · On-site

$17/hr

Vivint is the #1 Home Automation & Security Company in the Nation. Our Account Management to ... Our Support Specialists take inbound and outbound calls from new customers and provides world-class ...

NRG

Customer Support Professional - AMI

Provo, UT · On-site

$17/hr

Vivint is the #1 Home Automation & Security Company in the Nation. Our Account Management to ... Our Support Specialists take inbound and outbound calls from new customers and provides world-class ...

NRG

Sr Amazon Connect Lead

Lindon, UT

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... Security, Finance, and vendor teams to ensure the platform meets Vivint's operational and strategic ...

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All Jobsremote JobsFrom Home Vivint Security Jobs

From Home Vivint Security information

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How much do from home vivint security jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for from home vivint security in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What does it mean to work from home for Vivint Security?

Working from home for Vivint Security typically means providing customer support, technical assistance, or sales services remotely. Employees use their own computers or company-provided equipment to handle calls, troubleshoot security systems, or assist customers with account management. Remote positions offer flexibility in work environment while maintaining Vivint's high standards for customer service and security. Training and support are provided to ensure employees are equipped to handle inquiries and issues effectively.

What are the key skills and qualifications needed to thrive as a Vivint Security customer service representative working from home?

To thrive as a Vivint Security Customer Service Representative working from home, you need strong communication skills, troubleshooting ability, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with CRM software, call center tools, and often remote desktop systems is important for managing customer inquiries and security system issues. Excellent problem-solving, patience, and active listening help you resolve customer concerns and build rapport from a distance. These skills are essential for delivering effective support, ensuring customer satisfaction, and maintaining trust in home security services.

What are some common challenges faced by work-from-home Vivint Security representatives, and how can they be managed?

Work-from-home Vivint Security representatives often encounter challenges such as maintaining focus in a home environment, handling high call volumes, and resolving complex customer security concerns remotely. To manage these, it's important to set up a dedicated workspace, use available company resources for troubleshooting, and communicate regularly with team members and supervisors. Staying organized and proactive about seeking help when needed can greatly improve performance and job satisfaction in this remote role.

What is the difference between From Home Vivint Security vs From Home Vivint Alarm Installer?

AspectFrom Home Vivint SecurityFrom Home Vivint Alarm Installer
Required CredentialsHigh school diploma, background check, product knowledgeHigh school diploma, technical training, installation certifications
Work EnvironmentRemote, customer service, salesOn-site, technical installation, troubleshooting
Employer & Industry UsageVivint Smart Home, security & automation servicesVivint Smart Home, security system installation

From Home Vivint Security primarily involves remote customer service and sales roles, focusing on promoting Vivint's security products. In contrast, From Home Vivint Alarm Installer involves on-site technical work installing and maintaining security systems. Both roles require familiarity with Vivint products, but the Alarm Installer role demands technical skills and certifications for installation tasks.

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From Home Vivint Security jobs near you
Infographic showing various From Home Vivint Security job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $55,353 per year, or $26.6 per hour.

Field Service Professional - Pittsburg, PA

NRG

Pittsburgh, PA • On-site

Full-time

Retirement, PTO

Re-posted 3 hours ago

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Field Service Technician/Professional 

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint-named one ofForbe'sWorld's 50 Most Innovative Companies-is looking forField Service Techniciansto join our nationally recognized team. 

Why Technicians Choose Vivint: 

  • Total Compensation:Competitive hourly base pay +uncapped commissionand performance incentives. 
  • Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. 
  • Zero Commute:Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments-you clock in from your driveway. 
  • Work-Life Balance:4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. 
  • Fully Equipped:We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. 
  • The Perks:10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. 
  • Adventure:Opportunity to earn a yearly company-paid incentive trip (plus one guest!). 

A Day in the Life: 

As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: 

  • Technical Excellence:Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. 
  • Consultative Sales:Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. 
  • Customer Education:Training homeowners on how to use their new system to protect their families. 
  • Growth:Benefiting from consistent coaching and leadership training to move up within our national organization. 

What We're Looking For: 

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: 

  • A Sales Mindset:Experience in retail, B2C sales, insurance, or service-based sales is a major plus. 
  • Customer First Attitude:Ability to act with integrity while building rapport with diverse customers. 
  • Technical Aptitude:Experience in cable/satellite install, pest control, construction, or solar is helpful but not required. 
  • Requirements:A valid driver's license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. 

Physical Requirements: 

  • Ability to lift and carry up to 45 lbs. 
  • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. 
  • Comfortable bending, kneeling, and standing for extended periods. 

Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. 

Ready to transform your career? Apply today to join the Vivint team! 

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Talent.

NRG logo

About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

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