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From Home Vivint Security Jobs (NOW HIRING)

... Security teams to architect scalable, secure SDKs, APIs, and edge/cloud communication pathways. * Industry Standards Integration: Drive Vivint's architectural evolution with emerging smart home ...

Vivint is the #1 Home Automation & Security Company in the Nation. Our Account Management to ... Support Specialists?take inbound and outbound calls from new customers and provides world-class ...

Vivint is one of the largest home security and home automation companies in North America. Vivint simplifies our customers' lives by providing easy-to-use, affordable home security, home automation ...

Vivint is one of the largest home security and home automation companies in North America. Vivint simplifies our customers' lives by providing easy-to-use, affordable home security, home automation ...

As a leading smart home technology provider, Vivint offers home security, energy management, home ... objections from potential customers. Decision-making, problem resolution and creative problem ...

As a leading smart home technology provider, Vivint offers home security, energy management, home ... from potential customers. • Decision-making, problem resolution and creative problem-solving ...

As a leading smart home technology provider, Vivint offers home security, energy management, home ... This is a Full-time position with flexible hours Monday through Thursday and Saturday from 8 a.m ...

As a leading smart home technology provider, Vivint offers home security, energy management, home ... This is a Full-time position with flexible hours Monday through Thursday and Saturday from 8 a.m ...

Vivint is an industry leader in home security and home automation services in the U. S. and Canada. Due to the rapid growth in our company, we are looking for 8 people to join our customer service ...

Vivint is an industry leader in home security and home automation services in the U. S. and Canada. Due to the rapid growth in our company, we are looking for 8 people to join our customer service ...

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... from vendors in boxes and shipping pallets. Must be able to lift ~ 25 lbs. Required Skills ...

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... from a real-time interval basis up to a daily and weekly basis while handling and resolving ...

Sr Software Engineer, Embedded

WA · Remote

$150K - $185K/yr

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... platforms from vendors like NXP, Rockchip, Qualcomm, etc. * Understanding of embedded security ...

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From Home Vivint Security information

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How much do from home vivint security jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for from home vivint security in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What does it mean to work from home for Vivint Security?

Working from home for Vivint Security typically means providing customer support, technical assistance, or sales services remotely. Employees use their own computers or company-provided equipment to handle calls, troubleshoot security systems, or assist customers with account management. Remote positions offer flexibility in work environment while maintaining Vivint's high standards for customer service and security. Training and support are provided to ensure employees are equipped to handle inquiries and issues effectively.

What are the key skills and qualifications needed to thrive as a Vivint Security customer service representative working from home?

To thrive as a Vivint Security Customer Service Representative working from home, you need strong communication skills, troubleshooting ability, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with CRM software, call center tools, and often remote desktop systems is important for managing customer inquiries and security system issues. Excellent problem-solving, patience, and active listening help you resolve customer concerns and build rapport from a distance. These skills are essential for delivering effective support, ensuring customer satisfaction, and maintaining trust in home security services.

What are some common challenges faced by work-from-home Vivint Security representatives, and how can they be managed?

Work-from-home Vivint Security representatives often encounter challenges such as maintaining focus in a home environment, handling high call volumes, and resolving complex customer security concerns remotely. To manage these, it's important to set up a dedicated workspace, use available company resources for troubleshooting, and communicate regularly with team members and supervisors. Staying organized and proactive about seeking help when needed can greatly improve performance and job satisfaction in this remote role.

What is the difference between From Home Vivint Security vs From Home Vivint Alarm Installer?

AspectFrom Home Vivint SecurityFrom Home Vivint Alarm Installer
Required CredentialsHigh school diploma, background check, product knowledgeHigh school diploma, technical training, installation certifications
Work EnvironmentRemote, customer service, salesOn-site, technical installation, troubleshooting
Employer & Industry UsageVivint Smart Home, security & automation servicesVivint Smart Home, security system installation

From Home Vivint Security primarily involves remote customer service and sales roles, focusing on promoting Vivint's security products. In contrast, From Home Vivint Alarm Installer involves on-site technical work installing and maintaining security systems. Both roles require familiarity with Vivint products, but the Alarm Installer role demands technical skills and certifications for installation tasks.

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States with the most job openings for From Home Vivint Security jobs include:

Infographic showing various From Home Vivint Security job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $55,353 per year, or $26.6 per hour.

Director, Solutions Architect

NRG

WA • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Position Summary: Director of Solutions Architecture - Partner Ecosystem & Integrations

The Director of Solutions Architecture for Partner Ecosystem & Integrations is the single-threaded technical architecture owner responsible for the end-to-end system design, interface contracts, and technical integration blueprints that bridge Vivint's smart home platform with strategic external partner brands. Operating as a high-impact, independent strategic technical leader, you will design the architectural foundation that enables external hardware-such as smart lighting, advanced climate controls, multi-vendor sensors, and entertainment platforms-to interoperate seamlessly alongside Vivint's proprietary hardware suite.

This is an individual contributor role requiring an elite systems architect who can operate autonomously without a team of direct reports. You will specialize in developing deep technical relationships with principal architects and engineering leads at world-class technology companies, leveraging their domain expertise while ensuring Vivint's security, latency, and reliability standards are strictly maintained. You will bridge external APIs, local edge protocols, and cloud environments with Vivint's core infrastructure to deliver low-latency, deeply integrated consumer experiences at scale.

Primary Responsibilities

  • Strategic Ecosystem & System Architecture
    • Partner System Blueprint Ownership: Own the multi-year technical architecture, system interface designs, and integration blueprints for all third-party (3P) brand integrations across the Vivint Home ecosystem.
    • Architecture Evaluation & Feasibility: Serve as the organization's primary technical architect for evaluating prospective partner technologies, performing deep-dive technical feasibility assessments, and defining integration patterns before development begins.
    • Interoperability & Performance Standards: Establish strict architectural baselines, payload schemas, and security guardrails to ensure external hardware meets native performance, low latency, and high availability targets within the Vivint platform.
  • Technical Design & Infrastructure Alignment
    • Cross-Organizational Systems Design: Partner closely with internal Platform Engineering, Embedded Firmware, Cloud Infrastructure, and Information Security teams to architect scalable, secure SDKs, APIs, and edge/cloud communication pathways.
    • Industry Standards Integration: Drive Vivint's architectural evolution with emerging smart home protocols (such as Matter, Thread, and specialized cloud-to-cloud/local mesh APIs) to streamline partner onboarding and future-proof the platform.
    • Technical Authoring & Documentation: Independently author comprehensive System Architecture Documents (SADs), API specifications, data flow diagrams, and technical RFCs to gain executive and engineering alignment on strategic partner initiatives.
  • Influence, Negotiation & External Technical Leadership
    • External Technical Diplomacy: Act as the principal architectural liaison to partner product and engineering teams, establishing integration contracts and steering external technical roadmaps to align with Vivint's infrastructure.
    • Matrixed Engineering Leadership: Operate with high autonomy to guide, unblock, and align internal engineering squads, security reviewers, QA automation teams, and product management partners.
    • Lifecycle Architecture Governance: Establish architectural review mechanisms, post-launch telemetry specs, and failover/degradation strategies to continuously maintain the stability, security, and performance of partner integrations.

Required Skills & Functional Dimensions

  • Autonomous Individual Contribution: Proven track record of operating with complete technical independence, driving complex architecture across multi-company initiatives without direct administrative reporting lines.
  • End-to-End IoT Systems Architecture: Deep expertise in cloud-to-cloud integration patterns, local wireless topologies (Zigbee, Z-Wave, Thread, Wi-Fi), embedded driver layers, state-synchronization engines, and platform-level SDK development.
  • Ecosystem Systems Thinking: Exceptional ability to conceptualize end-to-end data pipelines, identity management, authentication (OAuth/mTLS), and edge-to-cloud state management across disparate corporate ecosystems.
  • Executive Technical Presence: Superb written and verbal communication skills. Proven ability to negotiate complex technical contracts with partner executives and translate intricate system trade-offs for executive internal stakeholders.

Required Education & Experience

  • Experience: 8+ years of software/systems architecture or principal engineering experience, with at least 4+ years explicitly focused on designing developer platforms, partner API ecosystems, IoT architectures, or connected smart home environments.
  • Partnership Track Record: Demonstrated experience architecting complex, high-scale technical integrations with tier-1 consumer electronics, silicon vendors, or software enterprise partners.
  • Cross-Functional Execution: Proven success leading architectural design for large-scale, multi-phase hardware/software integration projects across distributed engineering organizations.
  • Education: B.S. or M.S. in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline (or equivalent practical engineering experience).

The base salary range for this position is: $210,000 - $250,000* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.  

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.


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About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US