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From Home Ttec Customer Service Chat Jobs (NOW HIRING)

Burjline Builders

Live Chat Agent

Los Angeles, CA · On-site

$19 - $28/hr

Remote (Work from Home) Job Type: Full-Time / Part-Time Salary: $19 - $28 per hour (Based on ... service experience. Issue Resolution * Take ownership of customer inquiries from initial contact ...

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

TTEC

$16.50 - $20.75/hr

Job Details Votre potentiel a sa place ici grce lexprience professionnelle prime de TTEC. En tant ... From Home Yes Apply now Save job Saved

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

$145K - $165K/yr

... customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these ...

TTEC

Consistent workweek from Monday to Friday, enabling a healthy work-life balance * Inclusive culture ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

Percepta

Customer Service Representative

Dearborn, MI

$22/hr

... video chat, or online messaging. During a Typical Day, You'll * Deliver exceptional, high-quality ... It enables us to view projects and ideas from different vantage points and allows every individual ...

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From Home Ttec Customer Service Chat information

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How much do from home ttec customer service chat jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for from home ttec customer service chat in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between From Home Ttec Customer Service Chat vs From Home Ttec Customer Service Phone Support?

AspectFrom Home Ttec Customer Service ChatFrom Home Ttec Customer Service Phone Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platform, computer, headsetPhone calls, computer, headset
Employer & IndustryTelecommunications, retail, tech companiesTelecommunications, retail, tech companies
Common Search IntentRemote chat customer support jobsRemote phone customer support jobs

Both roles involve providing customer support remotely for similar industries and require comparable credentials. The main difference lies in the communication method: chat versus phone. Chat support allows for text-based interactions, offering flexibility and multitasking, while phone support involves verbal communication, which may require stronger verbal skills. Candidates should choose based on their preferred communication style and comfort with each platform.

What cities are hiring for From Home Ttec Customer Service Chat jobs? Cities with the most From Home Ttec Customer Service Chat job openings:
What are the most commonly searched types of Ttec Customer Service Chat jobs? The most popular types of Ttec Customer Service Chat jobs are:
What states have the most From Home Ttec Customer Service Chat jobs? States with the most job openings for From Home Ttec Customer Service Chat jobs include:
From Home Ttec Customer Service Chat jobs near you

Live Chat Agent

Burjline Builders

Los Angeles, CA • On-site

$19 - $28/hr

Other

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Location: Remote (Work from Home)
Job Type: Full-Time / Part-Time
Salary: $19 - $28 per hour (Based on Experience)
BENEFITS
  • Health, Dental & Vision Insurance
  • Paid Time Off (Vacation & Sick Leave)
  • Paid Holidays
  • Flexible Remote Work Schedule
  • Career Growth & Professional Development
  • Employee Recognition Programs
  • Performance-Based Incentives
  • Supportive & Collaborative Team Environment
is a dynamic construction and project management company dedicated to delivering quality building solutions and exceptional customer experiences. We are seeking a professional, customer-focused Remote Live Chat Support Specialist to join our growing team.
In this role, you will serve as the first point of contact for customers, contractors, vendors, and website visitors by providing prompt, accurate, and friendly assistance through live chat. You'll help answer questions, resolve concerns, provide project and service information, and ensure every customer interaction reflects 's commitment to excellence.
Live Chat Customer Support
  • Respond to customer inquiries through live chat in a timely and professional manner.
  • Assist customers with questions regarding 's construction services, project updates, consultations, estimates, and general inquiries.
  • Guide customers through available services, scheduling, and online resources.
  • Troubleshoot basic customer concerns and provide effective first-contact resolutions whenever possible.
Customer Service
  • Deliver exceptional customer support while maintaining professionalism and empathy.
  • Respond to inquiries related to appointments, billing, contracts, project timelines, and company services.
  • Ensure every customer receives accurate information and a positive service experience.
Issue Resolution
  • Take ownership of customer inquiries from initial contact through resolution.
  • Escalate complex technical or project-related concerns to the appropriate department.
  • Coordinate with project managers, sales representatives, and administrative staff to ensure timely follow-up.
Documentation & Data Management
  • Accurately document customer interactions within the company's CRM system.
  • Maintain detailed customer records and update project communication logs.
  • Identify recurring customer concerns and report trends to management.
Knowledge Base Support
  • Assist with maintaining internal FAQs, customer support resources, and knowledge base articles.
  • Recommend process improvements based on customer feedback and recurring inquiries.
Required
  • Previous experience in customer service, live chat support, or virtual customer assistance.
  • Excellent written communication and interpersonal skills.
  • Strong problem-solving and multitasking abilities.
  • Typing speed of 40-50+ WPM with high accuracy.
  • Experience using CRM platforms and customer support software.
  • Ability to manage multiple chat conversations simultaneously.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote environment.
Preferred
  • Experience with Zendesk, LiveChat, Intercom, HubSpot, Salesforce, or similar platforms.
  • Previous remote work experience.
  • Basic knowledge of construction, property management, or home improvement services.
  • Familiarity with customer knowledge management systems.
Employee Benefits
  • Medical, Dental & Vision Insurance
  • Paid Vacation & Sick Leave
  • Paid Holidays
  • Ongoing Professional Development
  • Career Advancement Opportunities
  • Employee Recognition & Performance Bonuses
  • Fully Remote Work Environment

Locations Los Angeles

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