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From Home Telecom Fraud Analyst Jobs in Texas (NOW HIRING)

... an analyst through a tricky case as you are spotting an emerging fraud pattern in the data or ... home base) * Occasional travel by car or plane with overnight stays

Fraud Data Analyst

Richardson, TX · On-site

$77K - $132K/yr

Review themes from Trust and Safety escalations to identify control gaps, recurring fraud signals ... Strong analytical curiosity and ability to connect fraud signals across disconnected tools ...

Try new things, learn new skills and discover what you excel at-all from Day One. In this role, you will analyze complex data, identify emerging fraud trends, and develop strategies that prevent ...

Fraud Risk Analyst

Irving, TX · On-site

$120 - $141/hr

Try new things, learn new skills and discover what you excel at--all from Day One. In this role, you will analyze complex data, identify emerging fraud trends, and develop strategies that prevent ...

Operating with guidance from experienced team members and management, this role focuses on analyzing fraud performance, evaluating rule effectiveness, and supporting recommendations that strengthen U.

From company-wide volunteer days to events like our Q2 Homecoming Week-featuring learning ... SUMMARY As a Senior Fraud Response Analyst, you will play a key role on the Fraud Response Team ...

Try new things, learn new skills and discover what you excel at-all from Day One. In this role, you ... Develop and recommend the monthly fraud loss forecast through data-driven analysis and sound ...

New

Experience building fraud intelligence, analytics, or investigative support functions from inception. * Recognized industry certifications preferred: CFE (Certified Fraud Examiner), CAMS (Certified ...

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From Home Telecom Fraud Analyst information

What is the difference between From Home Telecom Fraud Analyst vs From Home Customer Service Representative?

AspectFrom Home Telecom Fraud AnalystFrom Home Customer Service Representative
Required CredentialsHigh school diploma; certifications in fraud detection or security are a plusHigh school diploma or equivalent; customer service training preferred
Work EnvironmentRemote, focused on fraud investigation and analysisRemote, handling customer inquiries and support
Industry UsageCommon in telecom and financial sectorsWidespread across various industries including telecom, retail, and service sectors
Search & Comparison IntentPeople comparing roles related to fraud detection and securityPeople seeking customer support or service roles in telecom

In summary, From Home Telecom Fraud Analysts focus on detecting and preventing telecom fraud, requiring analytical skills and security certifications. In contrast, From Home Customer Service Representatives handle customer inquiries and support, emphasizing communication skills. Both roles are remote and industry-specific but serve different functions within the telecom sector.

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The most popular types of Telecom Fraud Analyst jobs in Texas are:

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For From Home Telecom Fraud Analyst jobs in Texas, the most frequently searched job titles are:

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Cities in Texas with the most From Home Telecom Fraud Analyst job openings:

Infographic showing various From Home Telecom Fraud Analyst job openings in Texas as of July 2026, with employment types broken down into 1% Internship, 86% Full Time, 7% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.

Fraud Analysis Manager

HEB

San Antonio, TX • On-site

$89K/yr

Full-time

Posted 4 days ago


Key responsibilities

  • Lead a team of fraud analysts responsible for investigating online fraud cases, including account takeovers, payment fraud, and refund abuse

  • Oversee daily fraud detection workflows, case management, and resolution processes to ensure timely and accurate investigations

  • Monitor fraud trends, escalate emerging threats, and collaborate with cross-functional teams and external vendors to improve fraud detection tools and rules


Job description

Responsibilities
Role Summary
As the Fraud Manager, you will lead H-E-B's Fraud team, owning the day-to-day investigation, detection, and resolution of suspected fraudulent transactions across the business. In this role, you'll manage a team of fraud analysts working account takeovers, payment fraud, and refund abuse, while identifying the trends and patterns that connect individual cases to broader fraud activity. You'll be responsible for making sure investigations are timely, accurate, and consistent, and for building the workflows, tools, and documentation that let the team scale. You will also be responsible for working with the Digital Trust team to implement tooling and rules with external vendors, as well as ensure we have programs to deal with different fraud vectors. You will also partner with the in-store Loss Prevention team to ensure we have a strong omnichannel fraud program.
Success in this role requires equal parts people leadership and analytical rigor: you're as comfortable coaching an analyst through a tricky case as you are spotting an emerging fraud pattern in the data or briefing senior leadership on what it means for the business.
What You'll Do
  • Lead a team of fraud analysts responsible for investigating online fraud cases, including account takeovers, payment fraud, and refund abuse
  • Oversee daily fraud detection workflows, case management, and resolution processes to ensure timely and accurate investigations
  • Monitor fraud trends and escalate emerging threats to senior leadership and cross-functional partners
  • Identify opportunities to improve fraud detection rules, workflows, and tools in collaboration with data science and engineering teams
  • Partner with external vendors to ensure we are leveraging the right fraud tooling and creating the right rules
  • Develop and maintain standard operating procedures (SOPs) for fraud investigations and case documentation
  • Partner with Customer Service, Digital Trust, Legal, Loss Prevention and Risk/ Security teams to coordinate fraud response efforts
  • Communicate investigation outcomes and fraud trends to internal stakeholders and support cross-functional initiatives
  • Train and mentor fraud analysts, ensuring adherence to best practices and continuous skill development
  • Conduct quality reviews of investigations and provide coaching to improve accuracy and consistency
  • Establish operational objectives and work plans for the team, delegating assignments and ensuring adherence to budgets, schedules, and performance requirements
  • Exercise supervision over team costs, methods, and staffing, including hiring, firing, and performance/pay reviews

What You'll Bring
  • Bachelor's/Master's degree in a relevant field, and/or at least 5-10 years of equivalent work experience within the fraud space
  • Experience leading successful projects and coaching/mentoring others in a group or team/department
  • Excellent leadership, analytical, and project management skills
  • Strong written and verbal communication
  • CFE (Certified Fraud Examiner) or comparable certification preferred

Requirements
  • 5 days a week in office - San Antonio or Austin; if based in Austin, expected in San Antonio at least once a week (strongly leaning toward SAT as home base)
  • Occasional travel by car or plane with overnight stays