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From Home Securus Technology Jobs in Decatur, GA

theITSC

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Remote IT Support (WFH Tech Advisor)

Dunwoody, GA · Remote

$45K - $65K/yr

The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

Tipton Agency

Insurance Broker - Work From Home

Atlanta, GA · Remote

$60K - $200K/yr

TA provides its agents with cutting-edge, proprietary technology and extensive training. We offer ... from anywhere using their smartphones. Through our brokerage, TA manages all contracting with top ...

Humana

Director, Technology Solutions

Atlanta, GA · On-site +1

As the Director, Technology Solutions - Integrations and Clinical Data Platform, you will lead ... Associates who live and work from Home in the state of California, Illinois, Montana, or South ...

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All JobsFrom Home Securus Technology JobsFrom Home Securus Technology Jobs in Decatur, GA

From Home Securus Technology information

See Decatur, GA salary details

$29.3K

$65.1K

$77.1K

How much do from home securus technology jobs pay per year?

As of Jun 20, 2026, the average yearly pay for from home securus technology in Decatur, GA is $65,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Securus Technologies Home Monitoring Specialist, and why are they important?

To thrive as a Securus Technologies Home Monitoring Specialist, you need a solid understanding of electronic monitoring protocols, attention to detail, and familiarity with legal compliance requirements, often supported by a background in criminal justice or related fields. Proficiency with monitoring software, GPS tracking systems, and internal reporting platforms is typically required. Strong communication, problem-solving abilities, and integrity are valuable soft skills in this role. These skills ensure accurate monitoring, legal compliance, and effective support for both clients and the justice system.

What is a Work From Home Securus Technology job?

A Work From Home Securus Technology job typically involves providing customer service, technical support, or administrative assistance for Securus Technologies from a remote location. Securus Technologies is a company that provides communication, information management, and security solutions to correctional facilities. Employees in these roles may handle customer inquiries, support software platforms, or assist with account management, all while working remotely. These positions usually require strong communication skills, a reliable internet connection, and sometimes prior experience in customer service or technology support.

What is the difference between From Home Securus Technology vs From Home Customer Service Representative?

AspectFrom Home Securus TechnologyFrom Home Customer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentRemote, home-based with technical support focusRemote, home-based customer support
Employer & Industry UsageSecurity and correctional technology companiesVarious industries including retail, telecom, and service sectors

Both roles are remote and require strong communication skills, but From Home Securus Technology focuses on security solutions, while Customer Service Representatives handle general customer inquiries across industries.

What are the typical challenges faced by remote employees working for Securus Technologies, and how can they effectively overcome them?

Remote employees at Securus Technologies often encounter challenges such as maintaining clear communication across departments, managing time effectively without in-person supervision, and staying updated on the latest security protocols. To overcome these, it's important to proactively use company collaboration tools, participate in regular virtual meetings, and seek out ongoing training provided by the company. Building strong relationships with team members and supervisors through consistent communication can also help foster a supportive and productive remote work environment.
What are popular job titles related to From Home Securus Technology jobs in Decatur, GA? For From Home Securus Technology jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching From Home Securus Technology jobs in Decatur, GA look for? The top searched job categories for From Home Securus Technology jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for From Home Securus Technology jobs? Cities near Decatur, GA with the most From Home Securus Technology job openings:
From Home Securus Technology jobs near you
Remote IT Support (WFH Tech Advisor)

Remote IT Support (WFH Tech Advisor)

theITSC

Dunwoody, GA • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted 3 days ago

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Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.