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From Home Rooms Controller Jobs (NOW HIRING)

HEI Hotels & Resorts

Rooms Controller

Orlando, FL · On-site

Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. *Promote HEI Hotels and Resorts and brand-specific marketing programs.

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ... from the Department of Labor.

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ... from the Department of Labor.

Spire Hospitality

Rooms Controller

Winter Garden, FL · On-site

$36K - $49K/yr

Description Located just six miles from Walt Disney World Theme Parks, The Grove Resort & Water Park Orlando puts Orlando's world-famous parks and attractions at your fingertips. Offering daily ...

Spire Hospitality

Rooms Controller

Winter Garden, FL · On-site

$36K - $49K/yr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando puts Orlando's world-famous parks and attractions at your fingertips. Offering daily transportation ...

Spire Hospitality

Rooms Controller

Winter Garden, FL · On-site

$36K - $49K/yr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando puts Orlando's world-famous parks and attractions at your fingertips. Offering daily transportation ...

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From Home Rooms Controller information

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$55K

$119.5K

$175.5K

How much do from home rooms controller jobs pay per year?

As of Aug 13, 2026, the average yearly pay for from home rooms controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

How does a From Home Rooms Controller typically collaborate with on-site staff to ensure smooth guest experiences?

As a From Home Rooms Controller, you will frequently coordinate with on-site front desk, housekeeping, and maintenance teams through digital communication tools to manage room assignments and address guest needs. Effective collaboration involves real-time updates on room availability, handling special requests, and quickly resolving any discrepancies or issues. Clear, prompt communication and adaptability are crucial, as you will need to bridge the gap between remote work and on-site operations to maintain a seamless guest experience.

What does a From Home Rooms Controller do?

A From Home Rooms Controller is responsible for managing hotel room allocations and reservations remotely. They ensure that room inventory is optimized, guest requests are accommodated, and overbooking is minimized. Working from home, they coordinate with hotel staff, update booking systems, and handle guest inquiries related to room assignments. Their role is essential for maintaining smooth hotel operations and maximizing occupancy rates, even when not onsite.

What are the key skills and qualifications needed to thrive as a From Home Rooms Controller?

To thrive as a From Home Rooms Controller, you need a solid understanding of hospitality operations, reservation management, and inventory control, often supported by experience in hotel front office or reservations roles. Familiarity with property management systems (PMS) like Opera or Cloudbeds, and booking channels such as Expedia or Booking.com, is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for coordinating room assignments and guest requests remotely. These skills ensure optimal room occupancy, guest satisfaction, and smooth remote collaboration with on-site teams.

What is the difference between From Home Rooms Controller vs From Home Event Coordinator?

AspectFrom Home Rooms ControllerFrom Home Event Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in hospitality or customer serviceHigh school diploma; certifications in event planning or hospitality are common
Work EnvironmentRemote, primarily managing room bookings and reservationsRemote or on-site, coordinating events and logistics
Employer & IndustryHotels, resorts, property managementEvent planning companies, hotels, conference centers
Search & Comparison IntentUnderstanding remote room management rolesComparing event planning and coordination roles

The From Home Rooms Controller focuses on managing room reservations remotely, often within hospitality settings. In contrast, the From Home Event Coordinator handles planning and executing events, which may include coordinating logistics and vendors. Both roles require strong organizational skills and customer service experience but differ in their specific responsibilities and work environments.

What cities are hiring for From Home Rooms Controller jobs? Cities with the most From Home Rooms Controller job openings:
What are the most commonly searched types of Rooms Controller jobs? The most popular types of Rooms Controller jobs are:
What states have the most From Home Rooms Controller jobs? States with the most job openings for From Home Rooms Controller jobs include:
From Home Rooms Controller jobs near you

Rooms Controller (Temporary Full Time)

KSL Resorts

Pismo Beach, CA • On-site

$20.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Compensation: $20.01 per hour
This is a temporary full-time position with a duration not to exceed six (6) months.
Why work for Vespera Resort on Pismo Beach?
Vespera on Pismo Beach is the premier luxury resort on the central coast offering authentically local experience and engaging service is recognized as a leader in the community. Our beachfront property is gorgeous and we have direct access to the Pismo Pier.
Our culture is driven by our care for our guests and associates alike. Our mission is to create a genuine guest experience unrivaled and effortless.
Vespera Pismo Beach offers competitive pay and a very complete benefits package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistance program, and food provided daily to our employees.
Summary of Job Description
The Rooms Controller is a major role of importance within the Front Office. Responsible for managing overall hotel room inventory and coordinating the day-to-day operation in support of the Front Office leadership team. As a Rooms Controller, you will ensure guests' requests are met in advance and their preferences are honored by pre-blocking special requests and managing overall inventory.
Work Hours
  • Will be required to work flexible scheduled shifts based on business needs.
  • Scheduling includes holidays, nights, overnights, and weekends depending on hotel events and functions.

Job Requirements
  • Understand the mission, vision, and goals of the hotel.
  • Must be able to prioritize and work efficiently with limited supervision.
  • Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs.
  • Must possess basic computer skills.
  • Strong attention to detail and the ability to handle multiple tasks simultaneously.
  • General knowledge of the city where the hotel is located and its attractions.
  • Extensive knowledge of the hotel, its services, and its facilities.
  • Ability to handle cash and balance cash drawer required.
  • Strong team player, able to partner with management and other employees in a professional manner.

Job Responsibilities
  • Coordinating all guest room assignments and pre-blocking special requests with a special focus on VIP arrivals, responding to guest requests, and settling accounts while providing exceptional service
  • Take the initiative to add a personalized experience, taking advantage of opportunities to surprise and delight guests celebrating special occasions.
  • Promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
  • Assign rooms according to guest requests and preferences whenever possible.
  • Pre-register designated guests.
  • Organize and coordinate check-in/pre-registration procedures for arriving groups.
  • Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms daily.
  • Ensure rates match market codes and document exceptions.
  • Verify and adjust billing for guests. File guest paperwork or documentation.
  • Set up/process all guest check-ins/check-outs. Activate room keys.
  • Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms.
  • Run daily reports.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
  • Book reservations for those guests who approach the Front Desk.
  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows the location of the room and/or has a bell person accompany him/her.
  • Support front desk agents and PBX/Guest Service Agents as needed.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area, and other general product knowledge and answer guest questions and inquiries.
  • Field guest complaints, conduct research, and resolve and negotiate solutions for guest satisfaction.
  • Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
  • Follow 4 Keys service standards, standard operation procedures, and safety standards.
  • Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
  • Follow safety and security procedures.
  • Adhere to attendance and reliability standards.
  • Additional guest services duties as assigned by management.
  • Follow all additional duties as assigned by management.

VPB Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: cc-recruiting@PeregrineHG.com
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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