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From Home Rooms Controller Jobs (NOW HIRING)

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Manage guest rooms assignments. * Assign room according to guest requests and preferences whenever ... from the Department of Labor.

Spire Hospitality

Rooms Controller

Winter Garden, FL · On-site

$36K - $49K/yr

Description Located just six miles from Walt Disney World Theme Parks, The Grove Resort & Water Park Orlando puts Orlando's world-famous parks and attractions at your fingertips. Offering daily ...

FAIRMONT

Rooms Controller & Front Desk Agent

Long Beach, CA · On-site

$15 - $19/hr

It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge ... A home away from home. Where diversity and inclusion are celebrated. Privacy and personal ...

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From Home Rooms Controller information

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$175.5K

How much do from home rooms controller jobs pay per year?

As of Sep 7, 2026, the average yearly pay for from home rooms controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What does a From Home Rooms Controller do?

A From Home Rooms Controller is responsible for managing hotel room allocations and reservations remotely. They ensure that room inventory is optimized, guest requests are accommodated, and overbooking is minimized. Working from home, they coordinate with hotel staff, update booking systems, and handle guest inquiries related to room assignments. Their role is essential for maintaining smooth hotel operations and maximizing occupancy rates, even when not onsite.

What are the key skills and qualifications needed to thrive as a From Home Rooms Controller?

To thrive as a From Home Rooms Controller, you need a solid understanding of hospitality operations, reservation management, and inventory control, often supported by experience in hotel front office or reservations roles. Familiarity with property management systems (PMS) like Opera or Cloudbeds, and booking channels such as Expedia or Booking.com, is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for coordinating room assignments and guest requests remotely. These skills ensure optimal room occupancy, guest satisfaction, and smooth remote collaboration with on-site teams.

How does a From Home Rooms Controller typically collaborate with on-site staff to ensure smooth guest experiences?

As a From Home Rooms Controller, you will frequently coordinate with on-site front desk, housekeeping, and maintenance teams through digital communication tools to manage room assignments and address guest needs. Effective collaboration involves real-time updates on room availability, handling special requests, and quickly resolving any discrepancies or issues. Clear, prompt communication and adaptability are crucial, as you will need to bridge the gap between remote work and on-site operations to maintain a seamless guest experience.

What is the difference between From Home Rooms Controller vs From Home Event Coordinator?

AspectFrom Home Rooms ControllerFrom Home Event Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in hospitality or customer serviceHigh school diploma; certifications in event planning or hospitality are common
Work EnvironmentRemote, primarily managing room bookings and reservationsRemote or on-site, coordinating events and logistics
Employer & IndustryHotels, resorts, property managementEvent planning companies, hotels, conference centers
Search & Comparison IntentUnderstanding remote room management rolesComparing event planning and coordination roles

The From Home Rooms Controller focuses on managing room reservations remotely, often within hospitality settings. In contrast, the From Home Event Coordinator handles planning and executing events, which may include coordinating logistics and vendors. Both roles require strong organizational skills and customer service experience but differ in their specific responsibilities and work environments.

What cities are hiring for From Home Rooms Controller jobs?

Cities with the most From Home Rooms Controller job openings:

What are the most commonly searched types of Rooms Controller jobs?

The most popular types of Rooms Controller jobs are:

What states have the most From Home Rooms Controller jobs?

States with the most job openings for From Home Rooms Controller jobs include:

From Home Rooms Controller jobs near you

Rooms Controller

Hawks Cay Resort

Marathon, FL • On-site

$15.75 - $19.75/hr

Full-time

Re-posted 18 days ago

Job description

Reports directly to the Director of Reservations or, in his/her absence, reports to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following.
  • Consistently provide courteous guest service, responding promptly to guest questions, complaints or requests with a friendly, genuinely hospitable and caring attitude.
  • Be fully competent in the Reservation, Front Desk and Revenue Management department standard operating procedures covering all administrative and mechanical aspects of its operation.
  • Manage guest rooms assignments.
  • Assign room according to guest requests and preferences whenever possible.
  • Conduct and review out of order room plans.
  • Strategize a contingency plan in case out of order room affects in house or arriving guest.
  • Daily, Weekly, and Monthly balance of hotel and villa rooms Inventory.
  • Communicate room availability and other information with appropriate departments.
  • Strategize room plan to ensure maximum selling capacities and efficient check-in for guests.
  • Review all group resumes & ensure all appropriate information is communicated to crew members.
  • Be able to participate proficiently in functions outside one's department when called upon.
  • Perform Reservation Department/office posting and filing procedures as directed.
  • Review and execute all internal reservation requests.
  • Act as administrative support to Reservations Department.
  • Become fully familiar with the Resort's seasonal and various package rates.
  • Complete projects in a timely manner as required by the Reservations Director.
  • Provide accurate information to other departments such as house counts, room status or guest service requirements.
  • Responsible for the integrity of house and guest accounts.
  • Ensure compliance with all resort policies and regulations.
  • Provide training duties as requested by the Reservations Director.
  • Provide other services as requested by Reservations Management or other Management

QUALIFICATIONS:
  • Must be neat, clean, well-groomed, courteous, and possess a pleasing personality.
  • Must have a good rapport with people and have a genuine concern for the guest's well-being.
  • Applicants must have a high school diploma, preferably with some college or technical training.
  • One year's experience as a Front Desk/Reservations Supervisor, or at least two years' experience as a
  • Front Desk or Reservation Sales Agent to be considered.
  • Knowledge of foreign languages (Spanish, German, and French) will be considered a definite plus.

PHYSICAL REQUIREMENTS:
On a continuous basis, sitting or standing at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis; occasionally lift and carry items weighing up to 50 pounds.
Hawks Cay Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.
##INDHC
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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