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From Home Rooms Controller Jobs (NOW HIRING)

Loews Hotels & Co

Rooms Controller

Arlington, TX · On-site

... Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas ... role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a ...

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day ... Maintains a room pool from which rooms may be pulled for early arrivals and special requests.

Loews Hotels

Rooms Controller

Arlington, TX · On-site

... Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas ... role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a ...

Travel + Leisure Co.

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day ... Maintains a room pool from which rooms may be pulled for early arrivals and special requests.

Loews Hotels

Rooms Controller

Arlington, TX · On-site

... Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas ... role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a ...

Travel + Leisure

Rooms Controller

Williamsburg, VA · On-site

$23/hr

The Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day ... Maintains a room pool from which rooms may be pulled for early arrivals and special requests.

HEI Hotels and Resorts

Rooms Controller

Baltimore, MD · On-site

$22/hr

Promptly complete the registration process by inputting and retrieving information from a computer ... Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm ...

HEI Hotels & Resorts

Rooms Controller

Baltimore, MD · On-site

$22/hr

Promptly complete the registration process by inputting and retrieving information from a computer ... Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm ...

HEI Hotels and Resorts

Rooms Controller

Baltimore, MD · On-site

$22/hr

Promptly complete the registration process by inputting and retrieving information from a computer ... Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm ...

HEI Hotels and Resorts

Rooms Controller

Orlando, FL · On-site

Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. Promote HEI Hotels and Resorts and brand-specific marketing programs.

Heihotels

Rooms Controller

Orlando, FL · On-site

Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. Promote HEI Hotels and Resorts and brand-specific marketing programs.

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From Home Rooms Controller information

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$55K

$119.5K

$175.5K

How much do from home rooms controller jobs pay per year?

As of Aug 13, 2026, the average yearly pay for from home rooms controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

How does a From Home Rooms Controller typically collaborate with on-site staff to ensure smooth guest experiences?

As a From Home Rooms Controller, you will frequently coordinate with on-site front desk, housekeeping, and maintenance teams through digital communication tools to manage room assignments and address guest needs. Effective collaboration involves real-time updates on room availability, handling special requests, and quickly resolving any discrepancies or issues. Clear, prompt communication and adaptability are crucial, as you will need to bridge the gap between remote work and on-site operations to maintain a seamless guest experience.

What does a From Home Rooms Controller do?

A From Home Rooms Controller is responsible for managing hotel room allocations and reservations remotely. They ensure that room inventory is optimized, guest requests are accommodated, and overbooking is minimized. Working from home, they coordinate with hotel staff, update booking systems, and handle guest inquiries related to room assignments. Their role is essential for maintaining smooth hotel operations and maximizing occupancy rates, even when not onsite.

What are the key skills and qualifications needed to thrive as a From Home Rooms Controller?

To thrive as a From Home Rooms Controller, you need a solid understanding of hospitality operations, reservation management, and inventory control, often supported by experience in hotel front office or reservations roles. Familiarity with property management systems (PMS) like Opera or Cloudbeds, and booking channels such as Expedia or Booking.com, is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for coordinating room assignments and guest requests remotely. These skills ensure optimal room occupancy, guest satisfaction, and smooth remote collaboration with on-site teams.

What is the difference between From Home Rooms Controller vs From Home Event Coordinator?

AspectFrom Home Rooms ControllerFrom Home Event Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in hospitality or customer serviceHigh school diploma; certifications in event planning or hospitality are common
Work EnvironmentRemote, primarily managing room bookings and reservationsRemote or on-site, coordinating events and logistics
Employer & IndustryHotels, resorts, property managementEvent planning companies, hotels, conference centers
Search & Comparison IntentUnderstanding remote room management rolesComparing event planning and coordination roles

The From Home Rooms Controller focuses on managing room reservations remotely, often within hospitality settings. In contrast, the From Home Event Coordinator handles planning and executing events, which may include coordinating logistics and vendors. Both roles require strong organizational skills and customer service experience but differ in their specific responsibilities and work environments.

What cities are hiring for From Home Rooms Controller jobs? Cities with the most From Home Rooms Controller job openings:
What are the most commonly searched types of Rooms Controller jobs? The most popular types of Rooms Controller jobs are:
What states have the most From Home Rooms Controller jobs? States with the most job openings for From Home Rooms Controller jobs include:
From Home Rooms Controller jobs near you

Rooms Controller

Loews Hotels & Co

Arlington, TX • On-site

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Loews Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Pet Insurance
  • Team Member Hotel Rates, other discounts, perks and more

Oversees the friendly, professional, and efficient registration and account settlement of hotel guests commensurate with the demands of a world-class resort by providing support to the Front Desk Agents & Management. Serves as a liaison between the Front Office Agents, and Front Office Management, Housekeeping, and Engineering.
Essential Functions and Responsibilities
  • Oversees the friendly, professional, and efficient registration and check-out of hotel guests, including assisting the Front Desk during peak periods
  • Assists Front Desk Agents in satisfying guest requests and resolving guest complaints
  • Trained and skilled to perform all Front Desk, Reservations, and Star Service functions as needed based on operational demands
  • Prints occupancy, arrivals departures, and back-up reports on a timely basis
  • Reviews Specials Report for all arriving guests on a daily basis to ensure appropriate pre-blocking of rooms and to coordinate special services to be provided
  • Block relocated guests who will be returning to the hotel
  • Communicates all special requests to Housekeeping
  • Coordinates with Room Service to ensure accurate and timely amenity deliveries
  • Monitors and ensures completion of all room changes
  • Check for duplicate reservations on a daily basis
  • Monitors clearing of all due-outs, Express Checkouts, no-show's, Pre-Registered guests
  • Process applicable charges for late check-outs (12pm)
  • Checks the status of all Out-of-Order rooms on a daily basis
  • Monitors availability of showrooms for the Sales & Conference Management departments
  • Reviews group resumes to verify group billing procedures, VIP's and special requests
  • Responsible for conducting daily line-ups
  • Monitor arrivals to ensure that rooms are ready by check in time
  • Clear departures by working closely with Housekeeping Department
  • Ensure all guest departure calls are done a daily basis
  • Accurately report guest needs and problem resolution
  • May interact with customers in person, as well as other departments.
  • Must be able to handle multiple tasks at once with attention to detail
  • Ability to work independently
  • Excellent people skills.
  • Assist with the preparation of 'remote' and 'reserved' registration and check-out of groups
  • Prints group no-show, in-house, and arrivals report on a daily basis
  • Answers telephone expediently and addresses complaints, problems, special requests and non-related desk questions, making sure to log phone complaints and requests
  • Familiarity with daily hotel occupancy reports, status of available rooms, etc.
  • Monitor room category and bedding availability, up to three days in advance, in order to prevent overbooking
  • Monitors rollaway, microwave and other amenity requests up to seven days in advance in order to ensure availability, and accurate billing was completed
  • Monitor all Master accounts to ensure that they are checked-in and extended as required
  • Ensures adherence to all Loews Hotels Star Service standards
  • Other duties may be assigned as business demands

Supportive Functions and Responsibilities
  • Maintains clean and excellent condition of Rooms Control & Back Office area and equipment
  • Maintains proper stock of all supplies in Back Office Area
  • Executes emergency procedures in accordance with hotel standards
  • Notifies appropriate individuals and departments of any problems or unusual matters of significance
  • Attends all appropriate hotel meetings and training sessions
  • Is polite, friendly, and helpful to guests, employees, and management
  • Promotes and applies teamwork skills at all times
  • Complies with all hotel standards, policies, and rules
  • Complies with safety regulations and procedures
  • Remains current on hotel information and changes

Qualifications
  • Excellent communication skills - oral and written
  • Excellent guest service skills
  • Knowledge of computer programs utilized in property management
  • Able to work a flexible schedule, including weekends and holidays

Education:
  • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills

Experience:
  • Minimum one year experience as Front Desk Agent at a comparable quality property

What Loews Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Loews Hotels & Co logo

About Loews Hotels & Co

Sourced by ZipRecruiter

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1960

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