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From Home Remote Workforce Development Jobs in Alexandria, VA

Chowdhury Divorce Law Group

Family Law Paralegal

Fairfax, VA · On-site +1

$51K - $71K/yr

THIS IS A 100% WORK FROM HOME/REMOTE WORK POSITION. The ideal candidate is someone who has a proven track record of professional results and high-quality output. Strong research and drafting skills ...

HMG Careers

Work From Home Sales Specialist

Largo, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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All JobsWorkforce Development JobsFrom Home Remote Workforce Development JobsFrom Home Remote Workforce Development Jobs in Alexandria, VA

From Home Remote Workforce Development information

See Alexandria, VA salary details

$31K

$70.6K

$139.7K

How much do from home remote workforce development jobs pay per year?

As of Aug 22, 2026, the average yearly pay for from home remote workforce development in Alexandria, VA is $70,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $91,500.00 per year, depending on experience, location, and employer.

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From Home Remote Workforce Development jobs near you
Infographic showing various From Home Remote Workforce Development job openings in Alexandria, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $70,639 per year, or $34 per hour.

Workforce and Reporting Manager

SYS Integration

Washington, DC • Remote

Full-time

Re-posted 20 days ago

Job description

Location: Remote

Workforce and Reporting Manager

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a governmentcontracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets servicelevel requirements, and provides accurate operational reporting to internal leadership and government program officials.

Key Responsibilities:

  • Manage forecasting and staffing processes to ensure efficient, costeffective CSR utilization.
  • Develop and maintain annual, weekly, and daily staffing and scheduling plans.
  • Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
  • Monitor performance against targets, identify gaps, and implement corrective actions.
  • Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
  • Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
  • Produce and manage required reports, including:
    • Daily and weekly performance reports
    • Monthly invoice progress reports
    • Quarterly work breakdown structure (WBS) reports
    • Annual summaries
    • Ad hoc and specialrequest reports
  • Coordinate with government program officials regarding reporting requirements and status updates.

Qualifications:

  • Experience in workforce management within a call center environment.
  • Strong analytical skills with proficiency in Excel and reporting tools.
  • Familiarity with workforce management systems (e.g. Genesys).
  • Ability to interpret data, identify trends, and recommend operational improvements.
  • Strong communication skills and experience supporting government contracts is preferred.
  • Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field

Must be able to pass a federal  background check going back 7 years without felonies. Must be able to pass a federal credit check. 

Apply