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From Home Remote Switchboard Operator Jobs in Raleigh, NC

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All JobsSwitchboard Operator JobsFrom Home Remote Switchboard Operator JobsFrom Home Remote Switchboard Operator Jobs in Raleigh, NC

From Home Remote Switchboard Operator information

See Raleigh, NC salary details

$8

$16

$23

How much do from home remote switchboard operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for from home remote switchboard operator in Raleigh, NC is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What is a from home remote switchboard operator?

From Home Remote Switchboard Operators are professionals who manage incoming and outgoing calls for organizations while working remotely. They route calls, take messages, provide information, and ensure that callers are connected to the appropriate departments or individuals. This role often involves using specialized software and telecommunication systems to handle calls efficiently. Working from home allows switchboard operators to perform their duties outside of a traditional office environment, offering flexibility and convenience. Good communication skills and the ability to multitask are essential for success in this job.

How does a from home remote switchboard operator typically communicate and collaborate with team members while working from home?

As a remote switchboard operator, most communication with team members and supervisors happens through digital channels such as email, instant messaging platforms, and virtual meetings. Operators are often part of a dispersed customer service or administrative team and may participate in regular check-ins or team huddles to stay aligned on priorities and address challenges. Collaboration tools like shared calendars, call management software, and ticketing systems help streamline workflows and ensure smooth handoffs. Maintaining clear, prompt communication is key to success in this remote environment.

What are the key skills and qualifications needed to thrive as a from home remote switchboard operator, and why are they important?

To thrive as a From Home Remote Switchboard Operator, you need excellent communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, VoIP systems, and multi-line phone handling tools is typically required. Strong organizational skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and resolve issues efficiently. These skills and qualities are essential for ensuring seamless communication, effective customer service, and professional call management in a remote environment.

What is the difference between From Home Remote Switchboard Operator vs From Home Remote Receptionist?

AspectFrom Home Remote Switchboard OperatorFrom Home Remote Receptionist
Primary RoleManaging incoming calls and directing them to appropriate departments or personnelGreeting visitors, answering calls, and providing general information
Required SkillsExcellent communication, call handling, and multitaskingCustomer service, communication, and organizational skills
Work EnvironmentHome-based, using phone systems and communication softwareHome-based, using phone and computer systems for communication
Common CertificationsNone typically required, but experience in call handling is beneficialCustomer service or administrative certifications can be advantageous

While both roles are remote and involve communication, the From Home Remote Switchboard Operator primarily manages call routing within organizations, whereas the From Home Remote Receptionist handles greeting visitors and providing general assistance. Both require strong communication skills and are often performed from home using similar technology.

What are popular job titles related to From Home Remote Switchboard Operator jobs in Raleigh, NC?

For From Home Remote Switchboard Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching From Home Remote Switchboard Operator jobs in Raleigh, NC look for?

The top searched job categories for From Home Remote Switchboard Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for From Home Remote Switchboard Operator jobs?

Cities near Raleigh, NC with the most From Home Remote Switchboard Operator job openings:

From Home Remote Switchboard Operator jobs near you
Infographic showing various From Home Remote Switchboard Operator job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,868 per year, or $16.3 per hour.

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

IQVIA

Raleigh, NC • Remote

$18/hr

Full-time

Posted 6 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services

Job description

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.

IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

Role Purpose:

  • Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

Job Responsibilities:

  • Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
  • Quickly assess the user's issue and provides first level support for problem resolution
  • Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
  • Recognize operational challenges and suggest recommendations to management, as necessary
  • Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision

Minimum Education & Experience:

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish) is a plus

The pay range for this role is $18.00 per hour.

IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

#LI-CES

#LI-Remote

#LI-DNP

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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