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From Home Remote Switchboard Operator Jobs in Raleigh, NC

Never Ending Travels

Remote Cruise + Resort Booker

Cary, NC · On-site +1

$30K - $75K/yr

This fully remote opportunity gives you the freedom to work from anywhere, set your own schedule, and earn uncapped commissions. If you have a passion for travel, a knack for creating unforgettable ...

Never Ending Travels

Remote Travel Coordinator

Cary, NC · On-site +1

$47K - $75K/yr

We're hiring Remote Travel Advisors who love curating unforgettable getaways and want the freedom to work from anywhere, on their own schedule. This is a 100% remote opportunity with unlimited ...

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All JobsSwitchboard Operator JobsFrom Home Remote Switchboard Operator JobsFrom Home Remote Switchboard Operator Jobs in Raleigh, NC

From Home Remote Switchboard Operator information

See Raleigh, NC salary details

$8

$16

$23

How much do from home remote switchboard operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for from home remote switchboard operator in Raleigh, NC is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What are From Home Remote Switchboard Operators?

From Home Remote Switchboard Operators are professionals who manage incoming and outgoing calls for organizations while working remotely. They route calls, take messages, provide information, and ensure that callers are connected to the appropriate departments or individuals. This role often involves using specialized software and telecommunication systems to handle calls efficiently. Working from home allows switchboard operators to perform their duties outside of a traditional office environment, offering flexibility and convenience. Good communication skills and the ability to multitask are essential for success in this job.

How does a remote switchboard operator typically communicate and collaborate with team members while working from home?

As a remote switchboard operator, most communication with team members and supervisors happens through digital channels such as email, instant messaging platforms, and virtual meetings. Operators are often part of a dispersed customer service or administrative team and may participate in regular check-ins or team huddles to stay aligned on priorities and address challenges. Collaboration tools like shared calendars, call management software, and ticketing systems help streamline workflows and ensure smooth handoffs. Maintaining clear, prompt communication is key to success in this remote environment.

What are the key skills and qualifications needed to thrive as a From Home Remote Switchboard Operator, and why are they important?

To thrive as a From Home Remote Switchboard Operator, you need excellent communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, VoIP systems, and multi-line phone handling tools is typically required. Strong organizational skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and resolve issues efficiently. These skills and qualities are essential for ensuring seamless communication, effective customer service, and professional call management in a remote environment.

What is the difference between From Home Remote Switchboard Operator vs From Home Remote Receptionist?

AspectFrom Home Remote Switchboard OperatorFrom Home Remote Receptionist
Primary RoleManaging incoming calls and directing them to appropriate departments or personnelGreeting visitors, answering calls, and providing general information
Required SkillsExcellent communication, call handling, and multitaskingCustomer service, communication, and organizational skills
Work EnvironmentHome-based, using phone systems and communication softwareHome-based, using phone and computer systems for communication
Common CertificationsNone typically required, but experience in call handling is beneficialCustomer service or administrative certifications can be advantageous

While both roles are remote and involve communication, the From Home Remote Switchboard Operator primarily manages call routing within organizations, whereas the From Home Remote Receptionist handles greeting visitors and providing general assistance. Both require strong communication skills and are often performed from home using similar technology.

What are popular job titles related to From Home Remote Switchboard Operator jobs in Raleigh, NC? For From Home Remote Switchboard Operator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching From Home Remote Switchboard Operator jobs in Raleigh, NC look for? The top searched job categories for From Home Remote Switchboard Operator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for From Home Remote Switchboard Operator jobs? Cities near Raleigh, NC with the most From Home Remote Switchboard Operator job openings:
From Home Remote Switchboard Operator jobs near you
Appointment Setter (Work From Home)

Appointment Setter (Work From Home)

American Income Life Insurance Company

Raleigh, NC • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

We are currently expanding our remote team and looking for motivated individuals to help connect clients with benefit specialists through scheduled virtual appointments.
This position is ideal for someone who enjoys speaking with people, staying organized, and helping guide interested clients through the first step of the process. You will be contacting individuals who have requested information, confirming their details, answering basic questions, and booking them for a short Zoom appointment.
No previous industry experience is required. Full training and support are provided.
What You'll Be Doing
  • Reach out to clients who have requested benefit information
  • Answer incoming calls and return missed calls
  • Schedule and confirm virtual appointments
  • Help clients understand the next steps in the process
  • Collect and verify basic contact information
  • Send appointment reminders and follow-up messages
  • Keep accurate notes and update client records
  • Work closely with managers and team members
  • Participate in ongoing training to improve communication and booking results
What We Offer
  • 100% remote work-from-home position
  • Full training provided
  • Weekly pay plus bonus opportunities
  • Flexible scheduling
  • Supportive team environment
  • Career growth and advancement opportunities
  • Benefits available after 90 days
  • Long-term opportunity with leadership potential
  • Incentive travel opportunities for qualifying team members
Who We're Looking For
  • Strong communication skills
  • Positive and professional attitude
  • Comfortable making and receiving phone calls
  • Organized and reliable
  • Self-motivated and willing to learn
  • Able to work independently from home
  • Coachable and team-oriented
Position Overview
This role focuses on setting appointments, following up with interested clients, and helping ensure each person is connected with the right team member for their virtual benefit review. Interviews will be held through Zoom.

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