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From Home Inmate Call Monitoring Jobs in Tennessee

Supervise the assembly of inmate/resident files from all repositories; review inmate/resident ... monitor disposition of inmates/residents returning from court. * Maintain an up-to-date list of ...

Records Clerk

Clifton, TN · On-site

$13.25 - $17.50/hr

Assemble inmate/resident files from all repositories; review all inmate/resident records for ... and monitor disposition of the cases of inmates/residents following court appearances. Initiate ...

Records Clerk

Clifton, TN · On-site

$16.52/hr

Assemble inmate/resident files from all repositories; review all inmate/resident records for ... and monitor disposition of the cases of inmates/residents following court appearances. Initiate ...

Supervise the assembly of inmate/resident files from all repositories; review inmate/resident ... monitor disposition of inmates/residents returning from court. * Maintain an up-to-date list of ...

Supervise the assembly of inmate/resident files from all repositories; review inmate/resident ... monitor disposition of inmates/residents returning from court. * Maintain an up-to-date list of ...

New

... call center operational data from multiple sources including ITSM ticketing platforms, telephony systems, and workforce management tools to support program performance monitoring and reporting ...

Records Clerk

Clifton, TN · On-site

$16.52/hr

Assemble inmate/resident files from all repositories; review all inmate/resident records for ... and monitor disposition of the cases of inmates/residents following court appearances. Initiate ...

... call center operational data from multiple sources including ITSM ticketing platforms, telephony systems, and workforce management tools to support program performance monitoring and reporting ...

... call center operational data from multiple sources including ITSM ticketing platforms, telephony systems, and workforce management tools to support program performance monitoring and reporting ...

Showing results 41-60

From Home Inmate Call Monitoring information

What is a from home inmate call monitoring specialist?

A From Home Inmate Call Monitoring job involves remotely listening to and reviewing phone calls made by inmates in correctional facilities. The primary responsibility is to ensure that inmates are not engaging in illegal activities, planning escapes, or violating facility rules during their calls. Monitors are expected to flag suspicious conversations, create detailed reports, and sometimes transcribe calls for further investigation. This role typically requires strong attention to detail, confidentiality, and the ability to follow legal and ethical guidelines. Working from home provides flexibility but also demands a secure and distraction-free work environment.

What are the key skills and qualifications needed to thrive as a from home inmate call monitoring specialist?

To thrive as a From Home Inmate Call Monitoring Specialist, you need strong attention to detail, excellent listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, secure communication platforms, and basic computer proficiency is typically required. Integrity, discretion, and strong written communication are crucial for handling sensitive information and reporting accurately. These skills are essential to ensure compliance with regulations, maintain confidentiality, and support the safety and security of correctional facilities.

What are some common challenges faced by remote inmate call monitoring specialists, and how can they be managed?

Remote inmate call monitoring professionals often encounter challenges such as maintaining focus during long periods of audio review and handling exposure to sensitive or distressing conversations. Effective time management, taking regular breaks, and utilizing noise-cancelling headphones can help improve concentration and reduce fatigue. Additionally, adhering to strict confidentiality protocols and having access to support resources for emotional well-being are important for managing the unique demands of this role.

What is the difference between From Home Inmate Call Monitoring vs From Home Call Center Representative?

AspectFrom Home Inmate Call MonitoringFrom Home Call Center Representative
Required CredentialsHigh school diploma or equivalent; training in monitoring softwareHigh school diploma; customer service training
Work EnvironmentRemote, monitoring calls for inmate safety and complianceRemote, handling customer inquiries and support
Industry UsageCorrectional facilities, inmate communication servicesVarious industries including retail, tech, and services
Common Search/Comparison IntentMonitoring inmate calls from homeProviding customer support remotely

From Home Inmate Call Monitoring involves overseeing inmate calls for security and compliance, typically within correctional services. In contrast, From Home Call Center Representatives handle customer inquiries across various industries. Both roles require strong communication skills and remote work setup, but they serve different industries and have distinct responsibilities.

What are the most commonly searched types of Inmate Call Monitoring jobs in Tennessee?

The most popular types of Inmate Call Monitoring jobs in Tennessee are:

What cities in Tennessee are hiring for From Home Inmate Call Monitoring jobs?

Cities in Tennessee with the most From Home Inmate Call Monitoring job openings:

Records Supervisor

Whiteville, TN • On-site

CoreCivic
Public Safety Administration • 10K+ employees

Full-time

Posted 4 days ago


CoreCivic rating

5.8

Company rating: 5.8 out of 10

Based on 160 frontline employees who took The Breakroom Quiz


Job description

18.57 per hour 

At CoreCivic, our employees are driven bya deep sense of service, high standards of professionalism and a responsibilityto better the public good. We are currently seeking a Records Supervisor who has a passion for providing the highest quality carein an institutional, secure setting. Come join a team that is dedicated tomaking an impact for the people and communities we serve.

The Records Supervisor supervises the maintenance, updating and disposition of all inmate/resident records and files. 

  • Routinely contacts internal staff, local jurisdictions and courts regarding inmate/resident record information.
  • Supervise the assembly of inmate/resident files from all repositories; review inmate/resident records for compliance with policies and/or procedures; direct the correction of inmate/resident files, as necessary, and the preparation of records for transfers or archives.
  • Receive all correspondence from courts and respond as necessary; verify that court bonds received fully cover all sentences of inmates/residents; and monitor disposition of inmates/residents returning from court.
  • Maintain an up-to-date list of inmates/residents scheduled for discharge; process parole certificates, letters of discharge, release authorizations and release notifications.
  • Direct the creation and maintenance of general and inmate/resident files in an organized manner, to include sorting, labeling, filing and retrieving, in accordance with corporate file retention and storage procedures; provide for confidentiality and security of records.
  • Supervise assigned staff in the performance of their duties and evaluate as prescribed by the facility and corporate policy. 

What CoreCivic employees say

Pay

Benefits

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983