ZipRecruiter

Log In

1

From Home Inmate Call Monitoring Jobs in Indiana

Home Care Evolution

Field Coordinator

Indianapolis, IN · On-site

$17 - $20/hr

Monitor caregiver performance and client satisfaction through field visits and follow up calls ... Frequent travel to client homes Flexible work from home options available. Compensation: $17.00 ...

next page

Showing results 1-20

All JobsInmate Call Monitoring JobsFrom Home Inmate Call Monitoring JobsFrom Home Inmate Call Monitoring Jobs in Indiana

From Home Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a From Home Inmate Call Monitoring Specialist, and why are they important?

To thrive as a From Home Inmate Call Monitoring Specialist, you need strong attention to detail, excellent listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, secure communication platforms, and basic computer proficiency is typically required. Integrity, discretion, and strong written communication are crucial for handling sensitive information and reporting accurately. These skills are essential to ensure compliance with regulations, maintain confidentiality, and support the safety and security of correctional facilities.

What are some common challenges faced by remote inmate call monitoring professionals, and how can they be managed?

Remote inmate call monitoring professionals often encounter challenges such as maintaining focus during long periods of audio review and handling exposure to sensitive or distressing conversations. Effective time management, taking regular breaks, and utilizing noise-cancelling headphones can help improve concentration and reduce fatigue. Additionally, adhering to strict confidentiality protocols and having access to support resources for emotional well-being are important for managing the unique demands of this role.

What is a From Home Inmate Call Monitoring job?

A From Home Inmate Call Monitoring job involves remotely listening to and reviewing phone calls made by inmates in correctional facilities. The primary responsibility is to ensure that inmates are not engaging in illegal activities, planning escapes, or violating facility rules during their calls. Monitors are expected to flag suspicious conversations, create detailed reports, and sometimes transcribe calls for further investigation. This role typically requires strong attention to detail, confidentiality, and the ability to follow legal and ethical guidelines. Working from home provides flexibility but also demands a secure and distraction-free work environment.

What is the difference between From Home Inmate Call Monitoring vs From Home Call Center Representative?

AspectFrom Home Inmate Call MonitoringFrom Home Call Center Representative
Required CredentialsHigh school diploma or equivalent; training in monitoring softwareHigh school diploma; customer service training
Work EnvironmentRemote, monitoring calls for inmate safety and complianceRemote, handling customer inquiries and support
Industry UsageCorrectional facilities, inmate communication servicesVarious industries including retail, tech, and services
Common Search/Comparison IntentMonitoring inmate calls from homeProviding customer support remotely

From Home Inmate Call Monitoring involves overseeing inmate calls for security and compliance, typically within correctional services. In contrast, From Home Call Center Representatives handle customer inquiries across various industries. Both roles require strong communication skills and remote work setup, but they serve different industries and have distinct responsibilities.

What are the most commonly searched types of Inmate Call Monitoring jobs in Indiana? The most popular types of Inmate Call Monitoring jobs in Indiana are:
What are popular job titles related to From Home Inmate Call Monitoring jobs in Indiana? For From Home Inmate Call Monitoring jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching From Home Inmate Call Monitoring jobs in Indiana look for? The top searched job categories for From Home Inmate Call Monitoring jobs in Indiana are:
What cities in Indiana are hiring for From Home Inmate Call Monitoring jobs? Cities in Indiana with the most From Home Inmate Call Monitoring job openings:
From Home Inmate Call Monitoring jobs near you
Infographic showing various From Home Inmate Call Monitoring job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Market Delivery Asst. Manager - XDT

Market Delivery Asst. Manager - XDT

Lowe's

Greenwood, IN

Full-time

Posted 17 days ago

Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,156 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 95,047 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 88%

    88% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 76%

    76% say they have respectful managers

    say they have respectful managers

Featured by Lowe's, based on 5156 Breakroom Quiz responses from their frontline employees

Job description


What You Will Do
The Market Delivery Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards for customers in a specific market for product purchased through Lowe's Retail Stores or Lowe's Online. Daily interactions will include coordination between the XDT (Cross Dock Terminal), 3PL delivery, Bulk Distribution Centers (BDCs), and Lowe's stores. This position works closely with cross-functional business units, including store operations to identify and implement solutions that support successful home delivery operations, all while acting as an advocate for customers.
Responsibility Statements
•Oversees a market-based ASA (Administrative Service Associate) team responsible for supporting final mile delivery operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and continuous improvement efforts.
•Knowledge of financial statements and plans. Analyzes variances and creates corrective actions.
•Prepares action plans, resolves problems, completes audits and identifies trends.
•Ability to lead others to deliver business results and handle multiple tasks in a fast-paced environment.
•Extensive knowledge of home delivery operations and processes.
•Effective problem solving, change leadership, team orientation and empowerment skills. Ability to conduct crucial coaching conversations.
•This position performs supervisory responsibilities including employment decisions regarding hiring, promoting, demoting and terminating, conducting performance reviews, appraisals, coaching and developing associates.
•Maintains continuous dialogue with 3PL vendor partner(s) to address and resolve  claims and complaints received involving customer delivery experiences.
•Manage and oversees day-to-day operations of the Market Team, including both financial and administrative responsibilities.
What you Need to Succeed
Minimum Qualifications
• Bachelor's Degree – Operations, Supply Chain, Business Administration or related field plus at least 6 years of relevant experience.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946

View All Lowe's Jobs

Apply