Implementation Engineer II
The Implementation Engineer II plans and executes technical projects for managed services clients. This role works closely with clients, vCIOs, Support Engineers, and Project Managers to deliver solutions that align with business objectives while maintaining a high standard of quality and documentation.
The ideal candidate thrives in a fast paced environment, enjoys solving complex technical challenges, and takes pride in seeing projects through from planning to completion. You'll have ownership over technical design decisions within project scope, working alongside a Professional Services team that values autonomy and technical judgment.
Team: You'll join a Professional Services team of 6, reporting to the Manager of Professional Services. Location: Office based, with some work from home once trained.
Travel: Within the St. Louis area, as needed.
Responsibilities
- Deploy and configure Microsoft 365 environments
- Execute server, storage, and infrastructure migrations
- Implement and maintain virtualization platforms
- Deploy and upgrade network infrastructure, including firewalls, switches, and wireless solutions
- Lead workstation deployment and technology refresh projects
- Perform client onboarding and technology standardization projects
- Assist with cloud migration initiatives
- Create and maintain accurate technical documentation
- Collaborate with Support Engineers to ensure successful project handoffs
- Participate in project planning, scoping, and technical design discussions
- Provide advanced troubleshooting during project execution
- Communicate project progress and technical findings to clients and internal teams
- Follow established project management and change management processes
Technical Qualifications
Required
- 3 to 5 years of IT infrastructure experience, ideally in a project or implementation focused role rather than a support tier position
- Experience with Microsoft 365 administration
- Experience with Microsoft Windows Server
- Understanding of Active Directory, DNS, DHCP, and Group Policy
- Experience with virtualization technologies such as VMware or Hyper V
- Strong networking fundamentals, including routing, switching, and wireless technologies
- Excellent documentation and communication skills
- Ability to manage multiple projects simultaneously
Preferred
- Experience in a Managed Service Provider environment
- Experience with Microsoft Azure
- Experience with security and compliance implementations
- Industry certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, VMware VCP, Cisco CCNA, or CompTIA Network+/Security+
- Experience with cloud migrations and hybrid environments
Success Metrics
- Project completion within established timelines
- Achievement of billable utilization targets
- Accurate and complete project documentation
- Positive client feedback and satisfaction scores
- Minimal project rework and escalations
- Strong collaboration with Support and vCIO teams
What We Offer
- Competitive salary
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and certification opportunities
- Career advancement opportunities
- Collaborative, team focused culture
Company Description
ThrottleNet is a St. Louis based Managed Service Provider delivering proactive IT support, cybersecurity, and strategic technology guidance to businesses throughout the St. Louis region. Known for fast response times, high client satisfaction, and a security first approach, ThrottleNet partners with organizations to reduce risk, improve efficiency, and align technology with business goals.