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From Home Google Fiber Customer Service Jobs in Decatur, GA

AO Globe Life

WFH CSR Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer service, consultative sales, or client-facing experience preferred (not required) * Strong ... from home, we encourage you to apply today.

GFiber

REFERRALS - Outside Sales Representative

Atlanta, GA · On-site

$75K - $82K/yr

... and Google Fiber Webpass internet services to homes and businesses across the United States. Our ... We provide industry-leading customer satisfaction, symmetrical speeds, the reliability to meet the ...

GFiber

Senior Platform Engineer - AI

Atlanta, GA · On-site

$100K - $138K/yr

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities ...

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All JobsGoogle Fiber Customer Service JobsFrom Home Google Fiber Customer Service JobsFrom Home Google Fiber Customer Service Jobs in Decatur, GA

From Home Google Fiber Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do from home google fiber customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for from home google fiber customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between From Home Google Fiber Customer Service vs From Home Internet Support Specialist?

AspectFrom Home Google Fiber Customer ServiceFrom Home Internet Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge of internet services
Work EnvironmentRemote, customer-facing calls and chatsRemote, technical troubleshooting and support
Industry UsageTelecommunications and internet providersInternet service providers and tech companies
Common Search/ComparisonCustomer service roles in fiber internetTechnical support roles for internet services

While both roles involve remote support within the internet industry, From Home Google Fiber Customer Service focuses on customer interactions and service inquiries, whereas From Home Internet Support Specialist emphasizes technical troubleshooting and resolving internet issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are some common challenges faced by remote Google Fiber Customer Service representatives, and how can they be managed?

Remote Google Fiber Customer Service representatives often face challenges such as maintaining clear communication with customers without in-person cues and staying focused in a home environment. To manage these, it's important to set up a dedicated, distraction-free workspace and use company-provided tools like chat and video conferencing to collaborate with team members and supervisors. Regular check-ins, ongoing training, and access to knowledge bases also help remote agents stay informed and resolve customer issues efficiently. Building strong time management skills and proactively seeking support when needed are key to success in this role.

What is a from home Google Fiber Customer Service representative?

From Home Google Fiber Customer Service jobs involve assisting Google Fiber customers with their internet, TV, and phone services from a remote location, typically your home. Employees in these roles handle customer inquiries, troubleshoot technical issues, and help resolve billing or service problems using online tools and communication channels like phone, chat, or email. This position requires strong communication skills, problem-solving abilities, and a reliable internet connection. Training and support are provided by Google Fiber to ensure employees can effectively assist customers while working remotely.

What are the key skills and qualifications needed to thrive as a from home Google Fiber Customer Service representative?

To thrive as a From Home Google Fiber Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is typically required, along with possible training on Google Fiber products. Patience, active listening, and a customer-focused attitude are essential soft skills for providing effective remote support. These skills ensure that customer issues are resolved efficiently, leading to higher satisfaction and retention for the company.

What cities near Decatur, GA are hiring for From Home Google Fiber Customer Service jobs?

Cities near Decatur, GA with the most From Home Google Fiber Customer Service job openings:

From Home Google Fiber Customer Service jobs near you

Fiber Optic Cabling Technician

360 IT Professionals

Atlanta, GA

Contractor

Re-posted 12 days ago

Job description

Company Description

360 IT Professionals is
a California base Minority Business Enterprise specializing in the field
of IT Consulting and Staffing. Since our Inception we have been providing
industry leading IT solutions for Staffing and Software Development. We have
more than 30 IT Staffing Services contracts across USA and working
closely with Fortune 500 Companies and Key Private sector Agencies. We
are providing staffing support to more than 10 State Customers across USA
and have successfully staffed for more than 260 roles in last 6 months.

Job Description

Job Title: Fiber Optic Cabling Lead Technician

Location: Atlanta GA

Duration: 3 months to 12 months

Position Requirements/Technical Skills:

  • Seeking individuals with deep experience at cable and fiber diagnostics, experienced in installing fiber and performing end to end troubleshooting. For example, testing the light loss of a fiber run, troubleshooting cabling runs looking for missing or loose connections at each end or within a cross connect, operating OTDR equipment and interpreting results, correcting faulty RJ45 connections for ethernet cables, repairing or replacing fiber end connections, troubleshooting low-voltage DC power issues, etc.
  • Also, Basic troubleshooting of edge device connectivity, installing Corning Opti-Snap connectors on single mode fiber, and terminating RJ-45 connectors on CAT6 cabling. Must be able to work in a construction environment, work on a ladder, lift up to 50 lbs, and work in outdoor conditions for the majority of the day.
  • Must be capable of leading and providing direction to 2 assistant cable technicians who will work with the applicant in the field as a team to diagnose/test a fiber optic cable plant.
  • The successful applicant will be self-directed and able to problem solve in the field to deliver fully connected and operational fiber endpoints


Qualifications

Required Skills:

  • Single Mode Fiber Insertion Loss Testing
  • Snap connector termination
  • Optical cable tracing
  • Inspection and cleaning of fiber optic connectors, including SC/APC and LC/APC
  • OTDR Testing
  • Copper RJ-45 male cable crimping
  • Copper 110 punch

Desirable Skills:

  • Demonstrated experience working on GPON (Gigabit Passive Optical Network) environments, known commonly as Fiber-to-the-Home (FTTH) technologies (eg, AT&T U-Verse, Google Fiber, Verizon FIOS)
  • Advanced fiber termination, specifically with epoxy/polish connectors, including use of tools and be able to re-terminate fiber connectors in the field.
  • The successful applicant should hold one or more of the following certifications:
  • The Fiber Optic Association, CFOS/T (Certified Fiber Optic Specialist / Testing)
  • Electronics Technician Association, Fiber Optics Technician (ETA/FOT)
  • Electronics Technician Association, Fiber Optics Installer (ETA/FOI)
  • BICSI Installer 2, Optical Fiber (INSTF)
Additional Information

Client is preferring someone to start ASAP. 

Apply