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Facilities & Operations Manager

About the Role & Team:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognized by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration, result in an inclusive employee experience characterized by continuous learning, development and achievement.

Disney Consumer Products (DCP) is the division of Disney Experiences that brings beloved brands and franchises into the daily lives of families and fans through products - including toys, t-shirts, apps, books, and more - and experiences that can be found around the world. This includes the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations globally. The business is home to world-class teams of experts in product, licensing, and retail; artists and storytellers; and technologists who inspire imaginations around the world.

The Facilities & Operations Manager will be responsible for developing and executing workplace strategies, facilities operations, maintenance programs, space planning initiatives, and construction projects that support business objectives and employee experience. This team partners with business leaders, Finance, Strategic Sourcing, Environmental teams, landlords, and service providers to ensure safe, efficient, compliant, and cost-effective workplace environments.

You will report to the Senior Manager Facilities & Operations.

This is a Full-Time role.

What You Will Do:

• Provide leadership, coaching, and mentorship to facilities team members, fostering a culture focused on safety, customer service, operational excellence, and professional development

• Lead strategic planning, daily operations, and maintenance activities for West Coast facilities while ensuring compliance with safety, environmental, and regulatory requirements

• Manage facility operations and occupancy-related expenses while balancing service levels, operational effectiveness, and cost management objectives

• Execute corporate facilities strategies and operational priorities in alignment with business and leadership goals

• Provide regular updates to senior leadership regarding operational performance, risks, opportunities, and key initiatives

• Oversee space planning and workplace initiatives that support organizational growth, employee experience, and evolving business needs

• Develop workplace solutions including office layouts, furniture systems, storage programs, fleet assets, and operational infrastructure improvements

• Manage capital improvement, renovation, tenant improvement, and construction projects from planning through project completion

• Partner with Environmental teams and business stakeholders to maintain environmental compliance and support sustainability initiatives

• Develop and manage operating and capital budgets while overseeing vendor relationships, procurement activities, and facility asset management programs

• Lead, mentor, and develop facilities staff, driving accountability, performance, and professional growth

Required Qualifications & Skills:

• 5+ years of progressive experience in facilities management or a related field

• Experience managing multi-site or multi-unit operations

• Demonstrated leadership experience supervising, coaching, and developing team members

• Strong written and verbal communication skills, including dispute resolution and stakeholder management

• Strong time management, planning, and organizational skills with the ability to manage multiple priorities simultaneously

• Experience managing facility maintenance, workplace operations, and construction or renovation projects

• Knowledge of facility operations, safety requirements, environmental compliance, and workplace standards

• Ability to manage budgets, monitor costs, and support financial planning activities

• Strong relationship-building skills with vendors, contractors, landlords, and internal stakeholders

Preferred Qualifications & Skills:

• Experience leading tenant improvement, workplace modernization, and space planning projects

• Experience managing operating and capital budgets in a corporate facilities environment

• Knowledge of furniture systems, workplace technology deployment, and occupancy planning strategies

• Experience partnering with Environmental, Safety, and Strategic Sourcing functions

• Familiarity with sustainability initiatives and environmental compliance programs

• Experience supporting operations within large corporate, entertainment, or creative environments

Education:

• Bachelor's Degree in Business, Engineering, or related field required

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at Disney Careers Benefits.

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