Description
Flexible hours & Work from home remote option
Starting Salary: $17 AND UP (depending on specific experience)
Commission: Up to you! Earn up to twice your monthly salary
Description:ย
As a Recovery Specialist, you're involved with dialing out and taking calls, all in the mission to settle those outstanding balances through the right channels. You'll flex your skills in skip tracing to track down those debtors and make sure you're on top of correspondence. Occasionally you'll do some follow-up to insurance companies for a smooth account resolution.ย
Requirements
Education:ย
- High school diploma or GED equivalent
Your Job Adventure Includes:
- Champion the resolution of outstanding account balancesย
- Initiate outbound calls with finesseย
- Professionally handle incoming callsย
- Provide exemplary customer service, transforming concerns into satisfactionย
- Time management that's on pointย
- Nailing client-specific processes and proceduresย
- Rocking multiple computer systems simultaneously (you've got the tech magic)ย
- Creative talk-offs, negotiation skills that wow, and top-notch follow-up habitsย
- Keeping it legal and cool - HIPAA, FCRA, FDCPA, you name it!
Skills Needed:
- Master of Negotiation (seriously, you're the Jedi of deals)ย
- Basic Microsoft Office wizardryย
- Multitasking like a pro (juggling is your secret talent)
- Customer service superstarย
- Smooth talker with words and on the keyboard
Extra Awesome Attributes:
- Dependable (the go-to person)ย
- Excellent listening skillsย
- Organized chaos? You thrive in it!ย
- Quick learner with troubleshooting superpowersย
- Handling HIPAA, FCRA, FDCPA like a secret agent (you won't spill the beans)
Position Summary: ย
Got your ducks in a row? Self-motivated and all about processes? Awesome! We need someone like you who's a smooth talker and a pro at top-notch customer service. You'll be at the forefront of our mission to settle outstanding balances. Dive into the world of dialing out and taking calls, using your expertise to navigate the complexities of debt recovery through the right channels. With killer people skills and a knack for handling a ton of calls (including the super-sensitive HIPAA stuff), you're the missing piece to our team.