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From Home Complaints Handling Jobs (NOW HIRING)

DEKA Research & Development

$60 - $75/hr

Participate in audits and CAPA investigations as they relate to complaint handling. * Work with the ... It is now home to DEKA Research and Development, where we are taking the same innovation and ...

New

DEKA

Junior Product Complaints Engineer

Manchester, NH · On-site

Participate in audits and CAPA investigations as they relate to complaint handling. * Work with the ... It is now home to DEKA Research and Development, where we are taking the same innovation and ...

Spectrum Vascular

Complaints Specialist

Warren, NJ · On-site

... handling procedures, work instructions, and forms. · Escalates issues to management and supports ... from customers, regulators, and others as needed. · Prepares and analyzes trend reports on a ...

Salt Jacket Insurance Services LLC

Be Seen First

Licensed Insurance Account Manager- Work from Home

Rockwall, TX · Remote

$40K - $70K/yr (+ commission)

We are seeking a Licensed Insurance Account Manager- Work From Home to join our team! You will ... Resolve customer inquiries and complaints * Set follow-up appointments to keep customers aware of ...

Sigma Earth

ESG Compliance Officer

Union, NJ · On-site

$140 - $210/hr

... from Group Compliance. * Supervise the public complaints process, including investigations ... Take ownership of the public complaints handling framework and ensure it operates effectively.

New

Salt Jacket Insurance Services LLC

Be Seen First

Licensed Insurance Account Manager- Work from Home

Rockwall, TX · Remote

$40K - $70K/yr (+ commission)

We are seeking a Licensed Insurance Account Manager- Work From Home to join our team! You will ... Resolve customer inquiries and complaints * Set follow-up appointments to keep customers aware of ...

Upstart

Associate Compliance Manager, Complaints

And whether you choose to work primarily from home or collaborate in-person from one of our offices ... The Complaints Oversight function serves as the second line of defense, providing independent ...

Spectrum Vascular

Complaints Specialist

Warren, NJ · On-site

... handling procedures, work instructions, and forms. • Escalates issues to management and supports ... from customers, regulators, and others as needed. • Prepares and analyzes trend reports on a ...

Spectrum Vascular

Complaints Specialist

Warren, NJ · On-site

Contributes to the development and improvement of complaint handling procedures, work instructions ... Responds to inquiries from customers, regulators, and others as needed. Prepares and analyzes trend ...

Spectrum Vascular

Complaints Specialist

Allentown, PA · On-site

... handling procedures, work instructions, and forms. · Escalates issues to management and supports ... from customers, regulators, and others as needed. · Prepares and analyzes trend reports on a ...

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Infographic showing various From Home Complaints Handling job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

Junior Product Complaints Engineer

DEKA Research & Development

On-site

$60 - $75/hr

Other

Posted yesterday

New

Job description

DEKA R&D, on behalf of Millyard Advanced Medical Products, is looking for a Junior Product Complaints Engineer to work in a dynamic Medical Device Research and Development environment. The position reports to the Product Complaints Manager. This is a high visibility role with a significant direct impact in the Quality Management System.

How you will make an impact:

  • Responsible for reviewing complaints related to potential medical device issues.
  • Perform product complaint evaluations with minimal direction, utilizing experience and product knowledge.
  • Ensure that complaint documentation follows Good Documentation Practices; meets QMS requirements; and complies with U.S. Food and Drug Administration (FDA) regulations / other regulatory requirements.
  • Identify and make sound decisions regarding medical device reporting to regulatory agencies.
  • Interface with Third Party Manufacturers, health care professionals, internal customers, and regulatory agencies.
  • Participate in audits and CAPA investigations as they relate to complaint handling.
  • Work with the forensic investigation team to align product investigations related to complaints.
  • Generate reports to identify areas of process improvement.
  • Develop product training aids.
  • Contribute independently while also collaborating with other team members and departments needing product complaint information.
  • Maintain positive and cooperative communication with co-workers, customers, contractors, and vendors.
  • Serve as a subject matter expert on complaint handling.
  • Perform other related duties as assigned under management supervision.

Skills needed to be successful:

  • 4-year biomedical engineering degree; OR 2-year biomedical engineering degree and 2+ year(s) relevant experience in a cGMP environment supporting complaint handling investigations, medical device reporting, or product analysis.
  • Experience in complaint handling or quality engineering preferred (school projects and internships considered)
  • Knowledge of FDA requirements for Quality Systems, pharmaceutical products, and Medical Device Reporting regulations (21 CFR 803, 820 and 211) is preferred.
  • Experience with SalesForce is preferred.
  • Strong motivation to see individual tasks through to completion, and to help as needed to achieve team goals.
  • Exceptional time management skills with the ability to prioritize multiple projects and ensure compliance with regulations and standard operating procedures.
  • Good problem-solving and proficient computer skills are required.
  • Solid written/verbal communication and organizational skills, as well as attention to detail.
  • Sound technical writing skills.
  • Ability to work well independently and on cross-functional teams in a fast-paced, changing environment.

About Millyard Advanced Medical Products:
https://millyardadvanced.com/
Located in the heart of the Regen Valley in Manchester, NH, our company aims to positively influence the healthcare landscape.

Established 2019Selected Partners
  • Contract Designer: DEKA Research & Development
  • Contract Manufacturer: Merrimack Manufacturing

About DEKA:

One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research and Development, where we are taking the same innovation and cutting-edge technology into the modern age.

Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.

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