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The Vaccination Review Associate is responsible for reviewing, validating, and processing vaccination and immunization records as part of background screening and compliance verification services. The role involves accurately interpreting vaccination documents, ensuring adherence to client-specific requirements, maintaining data accuracy, and supporting healthcare, education, and employment screening programs.

This is a non-voice, back-office role requiring strong attention to detail, analytical skills, and the ability to work efficiently within defined turnaround times.

• Review vaccination and immunization records submitted by applicants, healthcare providers, and authorized agencies.
• Validate vaccination documents against client, regulatory, and program-specific requirements.
• Verify completeness, authenticity, and accuracy of immunization records.
• Identify missing, expired, or non-compliant vaccination information.
• Update and maintain records in internal background screening systems.
• Perform accurate data entry and documentation of review outcomes.
• Adhere to established Service Level Agreements (SLAs) and turnaround times (TATs).
• Escalate complex, incomplete, or exception cases to designated teams.
• Ensure compliance with data privacy, confidentiality, and healthcare-related regulations.
• Conduct quality checks to maintain high accuracy standards.
• Collaborate with internal stakeholders to resolve documentation discrepancies.

• Minimum qualification: HSC / Graduate in any discipline.
• Prior experience in US process is must.
• Experience in background verification, healthcare administration, medical records review, document verification, or compliance operations preferred.
• Strong understanding of document validation processes.
• No employment gaps exceeding 5–6 months.
• Willingness to work in rotational or client-aligned shifts.

• Excellent attention to detail and accuracy.
• Strong analytical and decision-making skills.
• Ability to review and interpret vaccination and immunization documentation.
• Good written communication skills.
• Proficiency in MS Excel and data management systems.
• Ability to work with sensitive and confidential information.
• Strong organizational and time management skills.
• Ability to meet productivity and quality targets consistently.

• Process Type: Non-Voice / Back Office
• Domain: Background Screening / Healthcare Compliance
• Work Location: Work From Home
• Shift: Night Shift, Monday to Friday

• Attention to Detail
• Quality Orientation
• Accountability
• Analytical Thinking
• Process Compliance
• Confidentiality & Integrity
• Productivity Focus
• Team Collaboration