Freight Operations Manager Jobs in Wilbraham, MA

The hourly pay range for this position is $25 to $28 per hour, and it is eligible for overtime at a rate of $37.50 to $42.00 per hour. We encourage all qualified candidates to apply, as we are open to discussing compensation commensurate with a highly experienced individual's value.

Your Everyday Perks & Protection:

• 30% Associate Discount: Enjoy exclusive savings on our amazing products!
• Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs.
• Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay – because your time off is just as important as your time on!
• Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected.
• Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.
• Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury.
• Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.

Building Your Future & Beyond:

• Eligible for Referral Bonus: Help us find top talent and get rewarded for it!
• Tuition Reimbursement: We invest in your growth and development by supporting your continuing education.
• Profit Sharing Bonus: Share in our success and see the direct impact of your hard work.
• 401K: Secure your financial future with our retirement savings plan.
• OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services!

As a Store Area Team Leader at OSJL, you will be responsible for ensuring that all areas within your
responsibility adhere to Company merchandising standards, managing the efficient flow of merchandise,
and providing leadership and support to store teams. You'll need to be a detail-oriented professional with a
strong understanding of merchandising principles and freight operations, as well as a motivational leader
who can inspire and empower your team. You will be leveraging OSJL’s streamlined approach to
technology, ensuring exceptional merchandising, operations, and a collaborative team environment.

Key Responsibilities:
Strategic Leadership & Profitability:
● Support Company programs flawlessly to maximize revenue and achieve store goals.
● Ensure the store runs smoothly in the absence of the Store Team Leader, demonstrating your
leadership capabilities.
● Daily funds are appropriately reconciled according to store closing procedures.
Backroom Efficiency:
● Actively lead and support an efficient freight flow process, maintain a well-organized backroom,
and achieve a 24-hour freight turnaround.

● Proactively leverage technology to maximize scheduling effectiveness in support of managing
freight.

Inventory Management:
● Partner with the Store Team Leader to maintain optimal store inventory levels.
● Ensuring proper merchandising and product placement.
Merchandising and Freight Management:
● Actively lead and support the timely and accurate placement of products on the sales floor,
ensuring compliance with Company merchandising standards.
● Collaborate with the Store Team Leader to develop and implement effective merchandising
strategies that drive sales and optimize inventory turnover.
● Monitor. Lead, and assist with freight flow, ensuring that products are received, processed, and
stocked efficiently.
● Coordinate the receiving team in ensuring accurate receipt and inspection of merchandise.
● Identify and address any product shortages or overstocks.
Foster a Collaborative Team:
● Support the recruitment, training, and development of store associates.
● Identify and nurture high-potential associates, preparing them for future growth.
● Foster a stable, knowledgeable team environment where associates feel valued and empowered to
succeed.
Championing a Positive Store Culture:
● Ensure the store exceeds company standards for merchandising, cleanliness, and overall
presentation.
● Lead by example, ensuring all operations, merchandising, and visual aspects of your area comply
with company policies and programs.
● Cultivate positive and productive working relationships with store leadership, associates, and
field management.

Customer Service Champion:
● Monitor and maintain exceptional customer service, exceeding both company and customer
expectations.
● Maintaining store cleanliness and visual standards.

Leveraging Technology:

● Support HCM processes, including associate data and timekeeping, benefits, and learning
management system (LMS) operations to maintain efficient delivery of associate development
programs.
● Maintain the Oracle systems to manage store related expenses.
● Consistent review of Domo Store Spotlight technology to ensure productivity goals are met and
opportunities are addressed.
● Daily use of Thinktime to ensure maximum level of efficiency for all store related
communications.
● Utilize mobile devices to manage technology support and operational expectations of the store.
Qualifications:
● 4+ years of previous retail management experience, or an equivalent combination of education
and experience is preferred.
● Proficient in Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).
● Preferred experience with HCM and Business Intelligence tools.
Work Environment:
● Work primarily in a climate controlled environment with minimal safety/health hazard potential.
● Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks
are required throughout the shift.
● The conditions for performing all job functions will change according to the constraints of an
individual store location. These will include a sales area, a stockroom/receiving area and a
separate operations/office area, all of which may have varying conditions such as temperature,
dust levels, and overall accessibility.
● Reasonable accommodations may be made to enable individuals with disabilities to
perform essential functions.
● Travel on an as needed basis.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job
duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any
time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

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