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Freight Operations Manager Jobs in Troy, MI (NOW HIRING)

Hazen Transfer

Be Seen First

Freight Operations

Troy, MI · On-site

$45K - $55K/yr

Position Summary The Freight Operations is responsible for sourcing, negotiating, and managing carrier capacity to support both spot and dedicated truckload freight. This role is carrier-facing and ...

Estes Express Lines

Operations Manager

Romulus, MI · On-site

The Operations Manager reports directly to the management of a small to large size transportation ... This position is responsible to keep freight moving within safety and business guidelines while ...

Estes Express Lines

Operations Manager

Romulus, MI · On-site

$74K - $109K/yr

The Operations Manager reports directly to the management of a small to large size transportation ... This position is responsible to keep freight moving within safety and business guidelines while ...

Vickers Engineering, Inc.

Operations Manager

Troy, MI · On-site

Job Title: Operations Manager Reports To: General Manager FLSA Status: Exempt Schedule: Monday ... management, freight and distribution, and production scheduling. * Experience with employee ...

Roadrunner

Supervisor, Operations

Romulus, MI

Ensure freight is processed accurately with proper routing, documentation, and data entry ... Provide real-time feedback, performance management, and development support * Foster a culture of ...

Roadrunner

Supervisor, Operations

Romulus, MI · On-site

Ensure freight is processed accurately with proper routing, documentation, and data entry ... Provide real-time feedback, performance management, and development support * Foster a culture of ...

Roadrunner

Supervisor, Operations

Romulus, MI

Ensure freight is processed accurately with proper routing, documentation, and data entry ... Provide real-time feedback, performance management, and development support * Foster a culture of ...

Roadrunner

Supervisor, Operations

Romulus, MI

Ensure freight is processed accurately with proper routing, documentation, and data entry ... Provide real-time feedback, performance management, and development support * Foster a culture of ...

Roadrunner

OS&D Technician

Romulus, MI · On-site

$18/hr

Manage hands, refusals, and exception cases with accuracy and urgency 2. Maintain Operational Control on the Dock * Oversee physical handling and organization of OS&D freight within the service ...

Roadrunner

OS&D Technician

Romulus, MI · On-site

$18/hr

Manage hands, refusals, and exception cases with accuracy and urgency 2. Maintain Operational Control on the Dock * Oversee physical handling and organization of OS&D freight within the service ...

Roadrunner

OS&D Technician

Romulus, MI · On-site

$18/hr

Manage hands, refusals, and exception cases with accuracy and urgency 2. Maintain Operational Control on the Dock * Oversee physical handling and organization of OS&D freight within the service ...

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Freight Operations Manager information

See Troy, MI salary details

$29.4K

$60.1K

$112.3K

How much do freight operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for freight operations manager in Troy, MI is $60,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a freight operations manager, and why are they important?

To excel as a Freight Operations Manager, you need expertise in logistics, supply chain management, and transportation regulations, typically supported by a relevant degree and industry experience. Familiarity with transportation management systems (TMS), warehouse management software, and certifications such as Certified Supply Chain Professional (CSCP) are often required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These competencies ensure efficient and cost-effective freight movement while maintaining compliance and customer satisfaction.

What does a freight operations manager do?

A Freight Operations Manager oversees the daily operations involved in transporting goods by road, rail, sea, or air. They coordinate logistics, manage staff, ensure compliance with regulations, and work to optimize efficiency and cost-effectiveness in the shipping process. Responsibilities also include liaising with clients, handling documentation, and addressing any issues that may arise during transit. Their role is critical in ensuring that goods are delivered on time and in good condition while maintaining high standards of safety and customer service.

What are some common challenges faced by freight operations managers, and how can they be addressed?

Freight Operations Managers often face challenges such as coordinating logistics across multiple carriers, managing tight delivery schedules, and handling unexpected disruptions like weather delays or equipment failures. Effective communication, robust contingency planning, and leveraging technology for real-time tracking can help address these issues. Building strong relationships with carriers and team members also ensures smoother operations and quicker problem resolution. Staying adaptable and proactive is key to maintaining efficiency in a fast-paced freight environment.

What is the difference between Freight Operations Manager vs Logistics Coordinator?

AspectFreight Operations ManagerLogistics Coordinator
CredentialsTypically requires a bachelor’s degree in logistics, supply chain, or related field; certifications like CLTD are commonOften requires a high school diploma or associate’s degree; certifications like CCLP are beneficial
Work EnvironmentOversees freight operations, manages teams, and coordinates shipments in warehouses or transportation hubsCoordinates shipments, tracks deliveries, and communicates with carriers and clients in office or warehouse settings
Employer & Industry UsageUsed in transportation, shipping, and logistics companies to manage freight movementCommon in supply chain departments for coordinating logistics activities

The Freight Operations Manager focuses on overseeing freight movement, managing teams, and ensuring efficient transportation operations. In contrast, the Logistics Coordinator handles day-to-day shipment coordination, tracking, and communication. Both roles are essential in supply chain management but differ in scope and responsibilities.

What are popular job titles related to Freight Operations Manager jobs in Troy, MI? For Freight Operations Manager jobs in Troy, MI, the most frequently searched job titles are:
What job categories do people searching Freight Operations Manager jobs in Troy, MI look for? The top searched job categories for Freight Operations Manager jobs in Troy, MI are:
What cities near Troy, MI are hiring for Freight Operations Manager jobs? Cities near Troy, MI with the most Freight Operations Manager job openings:
Freight Operations Manager jobs near you

Freight Operations

Hazen Transfer

Troy, MI • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

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Job description

Hazen Transfer LLC

Freight Operations / Logistics Coordinator

Location: Troy, MI 48084
Employment Type: Full-Time

About Hazen Transfer

Hazen Transfer is an industry-leading, rapidly growing third-party logistics (3PL) provider. We specialize in building reliable carrier networks, disciplined operations, and long-term partnerships. Our growth is driven by strong execution, accountability, and people who take ownership of their lanes and relationships.

Position Summary

The Freight Operations is responsible for sourcing, negotiating, and managing carrier capacity to support both spot and dedicated truckload freight. This role is carrier-facing and capacity-driven, with a strong focus on building strategic carrier partnerships, ensuring coverage, and maintaining service reliability.

This position works closely with operations and leadership but is not responsible for direct customer sales.

Essential Duties & Responsibilities

  • Source, quote, and secure carrier capacity for ad-hoc and dedicated truckload freight
  • Build, maintain, and grow long-term relationships with core and strategic carrier partners
  • Negotiate rates and terms that align with service expectations and margin goals
  • Dispatch drivers and actively track loads from pickup through delivery
  • Proactively manage carrier communication regarding appointment times, delays, and service issues
  • Identify, troubleshoot, and resolve in-transit issues quickly and professionally
  • Partner with leadership and operations teams to address service failures and implement corrective actions
  • Develop carrier depth on key lanes to improve coverage, consistency, and redundancy
  • Ensure accurate and timely data entry in the TMS and related systems
  • Adhere to company SOPs, safety standards, and customer-specific requirements

Required Skills & Qualifications

  • Associate’s or Bachelor’s degree preferred, but not required with relevant experience
  • Proven ability to build and manage carrier relationships
  • Strong negotiation and communication skills
  • Excellent customer-service mindset with a carrier-first approach
  • High attention to detail and ability to handle significant data entry accurately
  • Ability to multitask, reprioritize, and perform in a fast-paced environment
  • Coachable, accountable, and receptive to feedback
  • Strong problem-solving skills and ability to remain calm under pressure

Key Performance Indicators (KPIs)

  • Carrier coverage and acceptance rate
  • On-time pickup and delivery performance
  • Carrier compliance with SOPs and safety standards
  • Load coverage speed and recovery time
  • Growth and retention of core carrier partners

Compensation & Benefits

  • Competitive base salary plus performance-based bonus
  • Base salary negotiable based on experience
  • Full benefits package including:

Company Description

Founded in 2015, Hazen Transfer has achieved rapid growth while staying true to their mission statement of providing best in class service to our customers by treating our employees and partner carriers like family. This has served all of the Palmer family companies successfully, for four generations of owners and operators, for over 100 years.