Freight Forwarding Operations Manager Jobs in Troy, MI

Job Title: Senior Business Development Manager

Job Location: Detroit, Michigan

We are the world's leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL that manages the flow of goods and information across a customer's global supply chain.

As a Senior Business Development Manager, you will act as a bridge between our customers and our business units using a consultative selling strategy to understand the customers' business, including their current situation and their future direction, and propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.

You will be responsible for gaining new business as well as keeping and growing existing customers in line with DHL's strategies to ensure growth of DHL Global Forwarding within an assigned territory.

Duties and Responsibilities:

• Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids.
• Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.
• Build rapport and trust with customers by being informed about customer's business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management.
• Recommend solutions based on customer needs by using industry knowledge
• Engage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the client
• Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
• Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations
• Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily

Your skills and experience:

• Requires a minimum of 3-5 years field sales in freight forwarding, Ocean Freight selling experience is highly preferred.
• 5+ year of Sales Experience (international logistics sales preferred)
• Experience with logistics processes, systems and solutions.
• Solid PC operational knowledge along with Microsoft Office applications experience
• Knowledge of international commercial transportation (air and ocean freight required)
• Bachelor degree desired
• Outgoing, upbeat and resourceful personality!
• Ability to maneuver through a global network to ensure best customer service

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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