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Freight Forwarding Operations Manager Jobs in Georgetown, DE

Jbhunt

Manager II, Operations

Hurlock, MD · On-site

$80K - $100K/yr

Manager II, Operations Department: Supply Chain Country: United States of America State/Province ... Create and direct managers in executing a plan for forecasted freight volumes and power/equipment ...

Jbhunt

Manager Trainee

Millsboro, DE · On-site

$15 - $16.75/hr

... freight, load assignment, and providing best-in-class customer service. This position will be ... Become proficient in maximizing efficiency of fleet operations and profitability and making ...

Jbhunt

Manager Trainee

Millsboro, DE · On-site

$15 - $16.75/hr

... freight, load assignment, and providing best-in-class customer service. This position will be ... fleet operations and achieving profitability Learn to utilize personnel management including ...

Jbhunt

Manager Trainee

Selbyville, DE · On-site

... freight, load assignment, and providing best-in-class customer service. This position will be ... fleet operations and achieving profitability Learn to utilize personnel management including ...

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Freight Forwarding Operations Manager information

See Georgetown, DE salary details

$32.3K

$68.7K

$105.7K

How much do freight forwarding operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for freight forwarding operations manager in Georgetown, DE is $68,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,100.00 per year, depending on experience, location, and employer.

What is a freight forwarding operations manager?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

What are some common challenges faced by a freight forwarding operations manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What are the key skills and qualifications needed to thrive as a freight forwarding operations manager?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.
What job categories do people searching Freight Forwarding Operations Manager jobs in Georgetown, DE look for? The top searched job categories for Freight Forwarding Operations Manager jobs in Georgetown, DE are:
Freight Forwarding Operations Manager jobs near you

Manager II, Operations

J.B. Hunt Transport Services, Inc.

Hurlock, MD • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

J.B. Hunt rating

7.0

Company rating: 7.0 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

212th of 360 rated logistics

Job description

Job Title:
Manager II, Operations
Department:
Supply Chain
Country:
United States of America
State/Province:
Maryland
City:
Hurlock
Full/Part Time:
Full time
Job Summary:
Under general supervision, the position is responsible for the oversight of a single and/or multiple sites/fleets under one cost center with one or more managers. The incumbent leverages strategic management and leadership over all aspects of operational performance, including problem identification, solution implementation, financial performance, and overall Safety and DOT compliance of assigned fleets. Incumbents must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts.
Job Description:
Key Responsibilities:
  • Using a strategic approach, successfully promote, manage, and maintain a positive work environment, to improve operational efficiency, employee engagement, and driver retention
  • Create and direct managers in executing a plan for forecasted freight volumes and power/equipment needs; adjust capacity to ensure fleet/carrier and equipment coverage is seamless
  • Train on and audit all processes and procedures needed to execute the day-to-day operations while seeking to identify and implement process enhancements
  • Communicate with customers, internal departments, and team to identify and resolve problems or issues with ramp, driver, customer, account, etc. throughout the day and, where required, when on call
  • Oversee assigned fleet operations, including, but not limited to driver board coverage, customer service, safety, compliance, driver retention, and employee scorecard management
  • Manage financial performance, including, but not limited to cost control decisions, expense management, and maximizing profitability; evaluate and present on design versus actual data analysis for each customer through mid-year business reviews, annual account assessments, preparing and presenting a final presentation, etc.
  • Compile reports pertaining to operational, financial, and service metrics on a regular cadence and as needed; monitor and resolve deviation from key performance indicators
  • Ensure fleet compliance with all Safety and DOT training; partner with applicable internal personnel to address any specific Safety needs that arise for individual fleets or drivers
  • Facilitate employee training and development; monitor ongoing performance progress to promote, engage, and retain employees in positions of increasing responsibility by optimizing job performance through evaluations, individual development plans, and employee recognition programs
  • Serve as an escalation point of contact with their assigned customers/ramp in order to provide exceptional service and trouble-free account safety, efficiency, and profitable operation
  • Assist in the creation of an annual budget, audit current year performance of actual versus budgeted expenses, and provide feedback to internal stakeholders regarding required updates to the budget as a result of operational changes

Qualifications:
Minimum Qualifications:
  • High School Diploma/GED with 4-5 years of supervisory experience and/or military equivalent OR Bachelor's Degree in Business Administration/Management, Supply Chain Management, Finance, or related field with 2-3 years of supervisory experience and/or military equivalent
  • Possess a valid driver's license with a clean motor vehicle record as per J.B. Hunt standards
  • Ability to work across multiple shifts including nights and/or weekends if needed
  • Willing to travel to account, customer, and company event locations when applicable

Preferred Qualifications:
  • Ability to process information with high levels of accuracy
  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment
  • Ability to adapt to changing environments
  • Establish and maintain healthy working relationships with clients, vendors, and peers
  • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
  • Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
  • Ability to develop and track challenging goals that support business strategies
  • Knowledge of business metrics and Key Performance Indicators (KPIs)
  • Ability to form and manage effective teams
  • Understanding the resources required to achieve business objectives and the ability to plan, mobilize, and distribute resources to fulfill business objectives and plans

The expected starting pay range for this position is between $80,600-100,800.
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
Bachelors: Business Administration/Management, Bachelors: Finance, Bachelors: Supply Chain Management, GED (Required), High School (Required)
Work Experience:
Management-Entry Level
Certifications:
Non Commercial Driver's License - Department of Transportation
Job Opening ID:
00635369 Manager II, Operations (Evergreen) (Open)
"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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