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Freight Forwarder Manager Jobs in Decatur, GA (NOW HIRING)

Mashburn, LLC

Associate, Logistics

Atlanta, GA · On-site

$17.25 - $23.50/hr

Associate will be support to logistics manager and has opportunity to build out the logistics department.WHAT ARE THE RESPONSIBILITIES? Inbound LogisticsDaily communication with freight forwarder ...

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Freight Forwarder Manager information

See Decatur, GA salary details

$31.7K

$48.8K

$64.9K

How much do freight forwarder manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for freight forwarder manager in Decatur, GA is $48,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $54,700.00 per year, depending on experience, location, and employer.

What is a freight forwarder manager?

Freight Forwarder Managers oversee the operations involved in shipping goods internationally or domestically on behalf of clients. They coordinate logistics, manage teams, ensure compliance with shipping regulations, and handle negotiations with carriers. Their role is crucial in ensuring that freight moves efficiently, cost-effectively, and safely from its origin to its destination. These managers also resolve issues related to customs, documentation, and unforeseen shipping delays, making them key players in the global supply chain.

How does a freight forwarder manager typically collaborate with clients and internal teams to ensure smooth shipment operations?

A Freight Forwarder Manager regularly communicates with clients to understand their shipping needs, provide updates, and resolve any logistical issues that may arise. Internally, they coordinate with operations, customs clearance, and warehouse teams to ensure all documentation is accurate and shipments move efficiently through each stage. This role often requires balancing client expectations with regulatory compliance and operational constraints, making strong communication and problem-solving skills essential. Frequent meetings and status updates help align all stakeholders and proactively address potential challenges.

What are the key skills and qualifications needed to thrive as a freight forwarder manager, and why are they important?

To thrive as a Freight Forwarder Manager, you need expertise in logistics, supply chain management, and international trade regulations, often supported by a relevant degree and industry experience. Familiarity with freight management software, customs documentation systems, and certifications such as IATA or FIATA is highly valuable. Strong negotiation, problem-solving, and leadership skills help manage teams and build client relationships effectively. These skills are crucial to ensure efficient cargo movement, regulatory compliance, and strong operational performance in a competitive logistics environment.

What is the difference between Freight Forwarder Manager vs Freight Coordinator?

AspectFreight Forwarder ManagerFreight Coordinator
CredentialsLogistics certifications, experience in freight forwardingLogistics or supply chain certifications, entry-level experience
Work EnvironmentSupervisory role overseeing teams and operationsOperational role coordinating shipments and documentation
Employer & Industry UsageUsed in freight forwarding companies, logistics firmsUsed in shipping departments, freight companies
Search & Comparison IntentUnderstanding managerial responsibilities in freight forwardingLearning about operational roles in freight shipping

The Freight Forwarder Manager focuses on overseeing freight operations, managing teams, and ensuring compliance, while the Freight Coordinator handles shipment coordination, documentation, and day-to-day logistics tasks. Both roles are essential in the freight industry but differ in scope and responsibilities.

How much money do freight forwarder managers make?

Freight forwarder managers typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and company size. Senior managers or those in high-demand regions can earn over $100,000 annually, especially with certifications and strong industry knowledge.

Is freight forwarder manager a good career?

A freight forwarder manager oversees logistics operations, coordinating shipments, managing staff, and ensuring compliance with regulations. The role offers opportunities for advancement and requires strong organizational and communication skills, with typical work environments in logistics companies or freight forwarding firms. It can be a stable career for those interested in supply chain management.

What are the most commonly searched types of Freight Forwarder jobs in Decatur, GA?

The most popular types of Freight Forwarder jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Freight Forwarder Manager jobs?

Cities near Decatur, GA with the most Freight Forwarder Manager job openings:

Freight Forwarder Manager jobs near you
Infographic showing various Freight Forwarder Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,789 per year, or $23.5 per hour.

Business Development Manager - Air Freight

Fracht USA

Atlanta, GA • On-site

Full-time

Re-posted 22 days ago

Job description


POSITION OVERVIEW



We are seeking an accomplished, commercially driven Strategic Account Manager (SAM) to lead accelerated growth across a portfolio of high-value, high-potential accounts. This is a senior-level hybrid role that combines outbound business development with deep strategic account ownership — focused on expanding revenue and GP across existing relationships while actively targeting and winning new airfreight business across the Atlanta and Southeast territories.

The SAM operates at the intersection of sales strategy and client partnership. Unlike account management roles focused primarily on retention, the SAM is expected to drive measurable growth — identifying expansion opportunities, leading cross-functional pursuits, and deepening Fracht’s footprint with a primary focus on airfreight, supported by our full range of service lines including freight forwarding, customs brokerage, drayage, and warehousing. This is a high-impact role for a seasoned logistics professional who brings an established network of client relationships in the Southeast market, a demonstrated ability to generate new business from that network, a strategic commercial mindset, and the credibility to engage at the executive level.



KNOWLEDGE SKILLS REQURED


Integrity

Adhere to Fracht’s Core Values and Vision. Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame.


Flexibility

Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities.


Communication

Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly.


Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions.


Accountability

Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency.



DUTIES AND RESPONSIBILITIES



Business Development & New Revenue

  • Identify, target, and close new airfreight business opportunities across the Atlanta and Southeast territories and assigned industry verticals
  • Build and maintain a robust pipeline of prospective accounts with documented opportunity stages in CRM
  • Prepare and present tailored proposals, support RFQs, and lead opportunity closure from qualification through contract
  • Represent Fracht at trade shows, industry events, and networking forums to build market presence
  • Partner with branch leadership to align BD activity with Fracht’s strategic growth priorities

Strategic Account Management & Growth

  • Own and grow a portfolio of large, complex, high-GP accounts across multiple trade lanes and service lines
  • Develop and execute multi-year account plans with defined growth targets, expansion strategies, and risk mitigation
  • Identify and pursue upsell and cross-sell opportunities aligned with each client’s evolving supply chain needs
  • Conduct regular QBRs and executive-level business reviews (minimum 2 per year per account)
  • Ensure less than 5% client attrition across managed portfolio and deliver 90%+ customer satisfaction

Client Relationship Management

  • Serve as the primary senior commercial point of contact for all assigned strategic accounts
  • Build deep relationships across multiple stakeholder levels within client organizations
  • Proactively identify and resolve service issues before they impact client satisfaction or retention
  • Collaborate with operations, pricing, and customer service teams to ensure seamless delivery

Pricing, Quoting & Profitability

  • Lead pricing strategy and quoting for strategic accounts, balancing competitiveness with margin integrity
  • Work closely with procurement and operations to ensure capacity alignment and service quality
  • Monitor account-level GP performance and proactively address margin erosion
  • Provide market intelligence and pricing feedback to inform Fracht’s commercial positioning
  • Manage freight procurement including carrier rate negotiations, space allocations, and equipment availability to support account profitability and service commitments.

CRM & Reporting

  • Maintain accurate records of all client interactions, pipeline activity, and account plans in CRM (CargoWise, Salesforce)
  • Provide regular sales forecasts and pipeline visibility to branch and regional leadership
  • Participate fully in SOP updates, pricing initiatives, and commercial planning processes


EDUCATION AND/OR WORK EXPERIENCE REQUIRED


  • Bachelor’s degree in Business, Logistics, Supply Chain, or a related field preferred
  • Minimum 8–10 years of experience in freight forwarding or international logistics, with demonstrated progression into senior commercial roles
  • Proven track record of managing and growing large, complex accounts with significant GP responsibility
  • Deep knowledge of airfreight (import and export), with additional exposure to ocean, customs, and/or warehousing preferred
  • Experience managing carrier and vendor negotiations at a senior level
  • Strong command of CRM tools and sales analytics; proficiency in CargoWise preferred
  • Demonstrated ability to engage and influence at the executive level, both internally and externally



PHYSICAL REQUIREMENTS

  • Safely and successfully perform essential job functions consistent with ADA, FMLA, and applicable federal, state, and local standards
  • Maintain regular, punctual attendance
  • Must be able to sit for prolonged periods in an office or desk environment
  • Must be able to talk, listen, and speak clearly on telephone and video calls
  • Occasional travel to client sites, branch offices, and industry events required

Diversity and Inclusion

We believe in creating an inclusive environment where everyone feels empowered and supported. We encourage individuals of all backgrounds, identities, and abilities to apply. We are committed to diversity and are proud to be an equal opportunity employer.



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