Freight Forwarder Assistant Jobs in Virginia (NOW HIRING)

This role is an Onsite Role: This role requires full-time presence at our Roanoke, VA office.

Overview:

• The Manager, International Transportation Operations, is responsible for the execution and management of Revlon's international inbound and outbound transportation activities. This position leads a team of transportation professionals, ensuring all international shipments are transported in accordance with company transportation strategies, established routing guides, customer requirements, and applicable regulatory requirements.

  The role oversees the movement of international freight from global suppliers and third-party manufacturers into North America, as well as export shipments to Revlon's international customers, affiliates, and distribution partner from North America. The Manager, International Transportation Operations works closely with transportation providers, freight forwarders, customs brokers, customer service, warehouse operations, distribution, finance, procurement, and international markets to support service, compliance, visibility, and operational excellence.

  This position is accountable for transportation execution, provider performance, freight optimization, shipment visibility, regulatory compliance, and continuous improvement initiatives. The role ensures transportation providers execute services in accordance with transportation strategies, routing guides, and service expectations established by Revlon Transportation Leadership.

Responsibilities:

International Transportation Operations

• Manage day-to-day execution of international inbound and outbound transportation activities.
• Monitor inbound transportation from global suppliers and third-party manufacturers to ensure timely delivery and inventory availability.
• Coordinate international shipments between suppliers, third-party manufacturers, distribution centers, freight forwarders, customs brokers, carriers, and customers.
• Lead, coach, and develop transportation team members. Establish performance expectations, provide ongoing feedback, support career development, and ensure appropriate workload management across transportation operations.
• Monitor international freight spend, identify cost savings opportunities, and ensure freight charges align with contracted rates and budget.
• Ensure shipments move according to established transportation strategies, routing guides, and standard operating procedures.
• Monitor shipments and proactively address transportation delays, service failures, and operational disruptions.
• Support transportation operations across all international modes, including Ocean, Air, LCL, FCL, Parcel, Drayage and Cross-Border transportation.
• Serve as the primary escalation point for international transportation operational issues and disruptions.
• Provide transportation guidance and operational support to internal stakeholders and international markets.
• Partner with internal teams including Customs, Planning, Export and Shipping teams to oversee creation of international documentation as needed.

Compliance & Trade Management

• Ensure compliance with U.S. Export Administration Regulations (EAR) and all applicable transportation regulations.
• Ensure export shipments comply with Automated Export System (AES) requirements.
• Ensure compliance with hazardous materials regulations, including IATA, IMDG, and DOT requirements.
• Ensure compliance with solid wood packing material regulations (ISPM 15).
• Ensure export documentation is complete, accurate, and compliant with destination country requirements.
• Ensure certificates of origin and supporting trade documentation are properly prepared and maintained.
• Maintain working knowledge of import and export regulations impacting Revlon transportation operations.
• Support cargo security initiatives and maintain knowledge of CTPAT requirements.

Transportation Performance & Provider Management

• Monitor carrier, freight forwarder, and customs broker performance against established service expectations and key performance indicators.
• Develop and maintain transportation performance metrics and reporting.
• Partner with transportation providers to resolve service issues and improve operational performance.
• Evaluate and monitor transportation claims.
• Conduct transportation analysis to identify opportunities to improve service, visibility, execution, and operational efficiency.
• Assist Freight Payment and Finance teams with transportation gl coding, documentation, and issue resolution.
• Ensure transportation providers execute services in accordance with carrier agreements, routing guides, service expectations, and transportation strategies establish by Revlon Transportation leadership.

Continuous Improvement

• Lead transportation-related process improvement initiatives.
• Identify opportunities to improve service, compliance, transportation visibility, and operational execution.
• Support implementation of transportation management systems, reporting tools, and operational processes.
• Independently manage transportation projects and process improvement initiatives as assigned by leadership.
• Participate in operational and cross-functional initiatives that support company objectives.

Cross-Functional Collaboration

• Work closely with Customer Service, Distribution, Shipping, Procurement, Planning, Finance, Manufacturing, and International Markets.
• Participate in regular operational meetings to review transportation performance and service trends.
• Maintain strong collaborative relationships with carriers, freight forwarders, customs brokers, suppliers, and internal business partners.
• Provide backup support to Transportation Team members in Roanoke and Oxford as required.

Qualifications:

Required

• Bachelor's degree in supply chain, Logistics, Business, Transportation, or a related field.
• Minimum 5 years of transportation, logistics, supply chain, or international freight experience.
• Experience managing international inbound and outbound transportation operations.
• Experience working with Ocean, Air, LCL, FCL, Parcel, Drayage and Cross-Border transportation.
• Experience handling import and export documentation requirements.
• Thorough understanding of international transportation processes and trade compliance requirements.
• Experience working with freight forwarders, customs brokers, and transportation providers.
• Experience managing transportation performance metrics and operational reporting.
• Intermediate to advanced proficiency in Microsoft Office, including Excel and Outlook.
• Ability to learn and effectively utilize transportation and ERP systems.

Preferred

• Professional certifications related to transportation, logistics, customs, trade compliance, or supply chain management.
• 7+ years of transportation or international logistics experience.
• Experience within manufacturing, consumer products, or distribution environments.
• Experience working with hazardous materials transportation requirements.
• Experience with SAP, JDE, TMS, Precision, Integration Point, freight audit and pay systems.
• Knowledge of FTZ and customs compliance processes.
• Experience supporting global supply chain operations and third-party manufacturing networks.

Essential 

• Transportation & Trade Knowledge
• Strong knowledge of international transportation operations and execution.
• Strong understanding of incoterms and their impact on transportation responsibilities, risk transfer, landed cost and customer/supplier obligations.
• Understanding of import and export processes, documentation, and compliance requirements.
• Knowledge of hazardous materials transportation regulations and requirements.
• Ability to effectively utilize Transportation Management Systems, ERP systems, transportation visibility platforms and reporting tools to support operational execution and decision making.

Problem Solving & Analytical Skills

• Ability to analyze transportation data including transportation spend, transit performance and operational KPIs and identify opportunities for improved execution and service.
• Ability to effectively manage transportation and supply chain disruptions with creative and out-of-the-box solutions.
• Strong analytical and decision-making skills.
• Ability to proactively identify transportation risks and implement corrective actions.

Leadership & Execution

• Ability to lead transportation execution across multiple internal and external stakeholders.
• Ability to coach, develop, mentor, and assess employees while effectively prioritizing team workloads.
• Ability to assess employee performance, develop talent, identify skill gaps, and create development plans that support organizational objectives providing feedback including performance issues and recognizing employee contributions.
• Strong organizational and prioritization skills.
• Ability to manage multiple competing priorities in a fast-paced environment.
• Results-oriented with strong accountability for execution and performance.

Communication & Relationship Management

• Strong verbal and written communication skills.
• Ability to communicate complex transportation, compliance and financial information to senior leadership and cross-functional stakeholders.
• Ability to build and maintain collaborative relationships across all internal and external teams to achieve service, compliance and cost objectives.
• Effective at influencing and working across multiple business functions.

Continuous Improvement

• Demonstrated commitment to process improvement and operational excellence.
• Ability to challenge existing processes and implement improvements when appropriate.
• Ability to lead teams successfully through organizational, process, system, and operational changes.

 Desirable 

• Experience working for a freight carrier, freight forwarder, customs broker, or logistics provider.
• Dangerous Goods, Customs, Export Compliance, or Supply Chain certifications.
• Experience with transportation reporting and analytics tools.
• Experience supporting transportation operations across multiple global regions.

Key Internal Interfaces

• Transportation Leadership
• Distribution and Shipping Operations
• Customer Service
• Planning
• Freight Payment
• Manufacturing Operations
• Other Revlon Departments as Required

Key External Interfaces

• Carriers
• Freight Forwarders
• Customs Brokers
• Third-Party Logistics Providers (3PLs)
• Suppliers
• Third-Party Manufacturers
• Customer Logistics Organizations
• Regulatory and Compliance Service Providers

Shift hours: 8:00am - 5:00pm

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $88,000 - $100,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.