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Freight Agent Jobs in Naperville, IL (NOW HIRING)

United States Army

Motor Transport Operator

Chicago, IL

$21.25 - $26.75/hr

Cargo and Freight Agent, Cargo Inspector, Vehicle Operator. About Our Organization: The U.S. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career ...

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All JobsFreight Agent JobsFreight Agent Jobs in Naperville, IL

Freight Agent information

See Naperville, IL salary details

$10

$24

$64

How much do freight agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for freight agent in Naperville, IL is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.99 per hour, depending on experience, location, and employer.

What is a freight agent?

Freight agents are professionals who act as intermediaries between shippers and carriers to coordinate the transportation of goods. They help arrange logistics, negotiate rates, book shipments, and ensure that cargo moves efficiently from origin to destination. Freight agents typically work for freight brokerages or independently, and they play a crucial role in managing the paperwork, tracking shipments, and providing customer service throughout the shipping process.

What are the key skills and qualifications needed to thrive as a freight agent, and why are they important?

To thrive as a Freight Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain management, often supported by experience or relevant training in the transportation industry. Familiarity with freight management software, transportation management systems (TMS), and often customs documentation or regulatory procedures is essential. Excellent communication, problem-solving abilities, and customer service skills help Freight Agents build relationships and efficiently resolve shipping issues. These competencies are vital to ensure timely and cost-effective freight movement while maintaining compliance and customer satisfaction.

What are some common challenges freight agents face when coordinating shipments, and how can they effectively address them?

Freight Agents often encounter challenges such as last-minute changes to delivery schedules, unexpected shipping delays, and coordinating between multiple carriers and clients. Effective communication and proactive problem-solving are key to managing these issues. Building strong relationships with carriers, staying organized with shipment tracking tools, and maintaining flexibility can help Freight Agents adapt quickly and ensure customer satisfaction. Additionally, staying updated on industry regulations and best practices helps prevent compliance-related setbacks.

What is the difference between Freight Agent vs Freight Broker?

AspectFreight Agent
AspectFreight Broker
  • Credentials: Both typically require a freight broker license; freight agents often work under a broker's authority.
  • Work Environment: Both operate in logistics, coordinating shipments, often from home or office settings.
  • Employer & Industry: Both are employed by or work with freight brokerage firms in the transportation industry.
  • Search & Comparison: People often compare these roles when exploring careers or services in freight logistics.

In summary, freight agents work under freight brokers to sell transportation services, focusing on customer relationships, while freight brokers independently connect shippers and carriers, handling more of the licensing and regulatory responsibilities.

Is becoming a freight agent worth it?

A freight agent coordinates shipments between shippers and carriers, often working independently or for logistics companies. The role typically requires strong communication skills, knowledge of transportation regulations, and the ability to manage customer relationships, with earnings based on commissions or fees. It can be a viable career for those interested in logistics and sales, but income and job stability vary depending on market conditions and experience.
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What are popular job titles related to Freight Agent jobs in Naperville, IL?

For Freight Agent jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Freight Agent jobs in Naperville, IL look for?

The top searched job categories for Freight Agent jobs in Naperville, IL are:

Freight Agent jobs near you
Infographic showing various Freight Agent job openings in Naperville, IL as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $51,137 per year, or $24.6 per hour.

Domestic Freight Agent Logistics

Elmhurst, IL • On-site

DEO TEK, Inc
See more jobs at DEO TEK, Incexternal

$26/hr

Full-time

Retirement

Re-posted 25 days ago

Job description

Domestic Freight Agent Logistics
Blue Collar
Elmhurst, IL. 60126
1st Shift.
9:00 a.m. to 5:00 p.m.
$26.00 per hour
Temp to hire.
Job Description:
We are looking for a Logistics Agent to join our team and coordinate the shipment of goods. He will be dealing with all domestic cargo which is very high in volume. Cargo and freight agents take orders from customers and arrange transportation of the freight to the loading platform. They prepare all necessary documents, such as insurance forms and descriptions of the cargo: amount, type, weight, and dimensions.
The successful candidate will be responsible for managing the entire freight process, from negotiating rates with carriers to ensuring that shipments arrive on time and in good condition. The ideal candidate will have a strong understanding of the freight industry, be highly organized and detail-oriented, and possess excellent customer service skills.
Responsibilities:
  • Coordinate with carriers and customers to ensure timely delivery of freight.
  • Maintain records of shipments and delivery status.
  • Negotiate rates with carriers and customers.
  • Provide customer service and resolve customer issues.
  • Track shipments and provide updates to customers.
  • Develop relationships with carriers and customers.
  • Ensure compliance with safety regulations.
  • Schedule is Mon-Fri 9 A.M. to 5 P.M.

Experience & Skills:
  • 2 years of relevant experience required
  • Understanding of domestic shipping regulations, including tariff laws and trade agreements.
  • Looking for high energy candidates.
  • Know how to use Outlook, Word, and Excel
  • Multitask.
  • Casual business attire.
  • No OT required/offered.

Benefits:
  • 401(k)
  • Schedule: 8 hour shift

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