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Freelance Telecom Oss Bss Jobs (NOW HIRING)

Sonsoft Inc

OSS/BSS Consultant

Bellevue, WA · On-site

At least 6 years of experience in Telco domain with strong exposure to OSS/ BSS. * At least 4 years ... Must have sound functional knowledge of Telecom BSS. * Experience in providing solutions in the ...

Excelacom

Camunda Engineer

Saint Louis, MO · On-site

Design scalable orchestration solutions for telecom OSS/BSS domains including order management, provisioning, activation, fulfillment, billing, inventory, CRM, and assurance. * Establish Camunda CI ...

Interbel

Financial Planning & Analysis Analyst

Eureka, MT · On-site

$75 - $105/hr

Telecommunications or broadband experience is highly desirable, particularly experience with billing, OSS/BSS, ERP, or telecom financial data. Essential Duties and Responsibilities Financial Planning ...

Infosys Limited Digital

React JS Developer

Atlanta, GA · On-site

... Domain|Telecom|OSS/BSS Technical Skills 2 Technology|Cloud Platform|AWS Container services Technical Skills 3 Technology|Reactive Programming|react JS Overview The Infosys Engineering unit is ...

BilgeAdam Technologies GmbH

NY · On-site

$180 - $240/hr

Own the end-to-end AI architectureacross telecom domains (network, customer, revenue), ensuring scalability,compliance, and integration with OSS/BSS ecosystems. Key Responsibilities

New

Infosys Limited Digital

OSS Program Manager

Temple Terrace, FL · On-site

$117K - $152K/yr

... Telecom|OSS/BSS Technical Skills 2 Technology|Agentic AI|Agent Engineering Technical Skills 3 Domain|Telecom|Sales, Network & Service Fulfillment Technical Skills 4 Technology|Enterprise Security ...

New

krg technology inc

Test Engineer ( O/BSS)

Frisco, TX · On-site

Mandatory - Experience in Testing in OSS/BSS domain Mandatory - Experience in Order Management ... Selenium OR Java Telecom domain Additional Information All your information will be kept ...

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How much do freelance telecom oss bss jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for freelance telecom oss bss in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is a freelance Telecom OSS BSS professional?

Freelance Telecom OSS/BSS professionals are independent contractors who specialize in Operations Support Systems (OSS) and Business Support Systems (BSS) within the telecommunications industry. They work with telecom companies to design, implement, customize, and maintain software systems that manage network operations, customer relationships, billing, provisioning, and other business processes. These freelancers often have expertise in software integration, process automation, and troubleshooting, helping telecom providers improve efficiency and customer experience. Their flexible work arrangements allow companies to access specialized skills for specific projects without long-term commitments.

What are the key skills and qualifications needed to thrive as a freelance Telecom OSS BSS specialist?

To succeed as a Freelance Telecom OSS/BSS specialist, you need a solid understanding of telecommunications networks, business support systems (BSS), and operations support systems (OSS), often backed by a degree in engineering or computer science. Familiarity with industry-standard tools such as Oracle, Amdocs, Netcracker, and experience with APIs, integration frameworks, and cloud platforms is highly valued. Strong analytical thinking, problem-solving, and effective communication skills help you collaborate with clients and adapt to evolving project needs. These competencies are vital for ensuring seamless deployment, integration, and maintenance of telecom solutions that support business operations and customer satisfaction.

What are some common challenges freelance Telecom OSS BSS professionals face when working with multiple clients?

Freelance Telecom OSS/BSS professionals often navigate diverse system architectures and integration requirements as each client may use different technologies and processes. Managing multiple projects simultaneously can also pose challenges in terms of prioritizing tasks, coordinating with remote teams, and ensuring timely delivery. Additionally, freelancers must stay updated with evolving industry standards and regulatory compliance, which can vary between clients and regions. Building strong communication channels and clear documentation practices helps mitigate these challenges and ensures successful project outcomes.

What is the difference between Freelance Telecom Oss Bss vs Freelance Telecom Network Engineer?

AspectFreelance Telecom Oss BssFreelance Telecom Network Engineer
CredentialsRelevant certifications in OSS/BSS systems, telecom industry knowledgeNetworking certifications like CCNA, CCNP, or Cisco certifications
Work EnvironmentProject-based, consulting roles within telecom companies or vendorsDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageTelecom service providers, OSS/BSS vendorsTelecom carriers, network service providers

Freelance Telecom Oss Bss specialists focus on managing operational support systems and business support systems, ensuring telecom services run smoothly. In contrast, Freelance Telecom Network Engineers primarily design and maintain network infrastructure. While both roles require telecom industry knowledge, their focus areas and certifications differ, making each role unique in the telecom sector.

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Freelance Telecom Oss Bss jobs near you
Infographic showing various Freelance Telecom Oss Bss job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Technical Business Analyst

Avtech Solutions

Charlotte, NC • On-site

Other

Posted 8 days ago

Job description

Hello,

Hope you are doing great today...!
I am a Staffing Specialist at Avtech Solutions . I am reaching out to you on an exciting job opportunity with one of our direct clients.

Job Title: Technical Business Analyst

Location: Charlotte NC

Share Your Updated Resume to

Technical Business Analyst - Telecom & Conversational AI (Domain Knowledge mandatory)

Role Summary:
We are seeking a Technical Business Analyst with expertise in Telecom, IVR, and Conversational AI to bridge business requirements and technical solution delivery. The ideal candidate will work with stakeholders, architects, and engineering teams to define, document, and deliver customer experience solutions leveraging Google Dialogflow CX, Genesys Cloud CX, and telecom platforms.

Key Responsibilities:

  • Gather and document business requirements across customer service, retention, billing, provisioning, and telecom operations.
  • Translate requirements into functional specifications, user stories, process flows, and acceptance criteria.
  • Analyze and document IVR call flows, routing logic, and conversational AI journeys using Dialogflow CX.
  • Define integration requirements across CRM, billing, OSS/BSS, Genesys Cloud CX, and other enterprise systems.
  • Perform data analysis to identify process improvements, automation opportunities, and customer experience enhancements.
  • Support UAT activities, test case creation, defect management, and requirements traceability.
  • Collaborate with business stakeholders, conversational designers, and engineering teams to ensure successful solution delivery.

Required Qualifications:

  • 10+ years of experience as a Business Analyst or Technical BA within Telecom, Contact Center, or Customer Experience domains.
  • Hands-on experience with IVR systems, call flows, routing logic, and customer service processes.
  • Experience with Google Dialogflow (CX/ES), Conversational AI, or virtual agent platforms.
  • Knowledge of Genesys Cloud CX and telecom OSS/BSS ecosystems.
  • Strong skills in requirements gathering, process mapping, SQL, data analysis, and system integrations.
  • Excellent stakeholder communication, documentation, and problem-solving skills.

Preferred Qualifications:

  • Experience in customer retention, churn management, or telecom customer care.
  • Exposure to legacy IVR modernization and AI-driven customer experience initiatives.
  • CBAP certification and/or Google Dialogflow CX certification.

Experience with JIRA, Zephyr, TestRail, Power BI, or Tableau

Apply