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Freelance Technical Support Jobs in Silver Spring, MD

Freelance Senior Designer

Washington, DC · Remote

$2.6K - $3.0K/wk

We are seeking an experienced Freelance Senior Designer to support a nationally recognized ... technical precision to every deliverable * Bring strong conceptual and visual thinking to the work ...

Freelance Senior Designer

Washington, DC · On-site

$2.6K - $3.0K/wk

We are seeking an experienced Freelance Senior Designer to support a nationally recognized ... technical precision to every deliverable * Bring strong conceptual and visual thinking to the work ...

Freelance Interpreter

Washington, DC · On-site

$76K/yr

Reporting to the Operations Manager, the Freelance Interpreter supports Gallaudet Interpreting ... technical and soft skills, and engaging in reciprocal mentoring and skill development with ...

... freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990 ... The success of Solomon Page reflects an organic growth strategy supported by a highly ...

We are seeking a Freelance Print Production Designer (20 hours per week) to support active client ... Understands the full arc of print production and brings both technical precision and sound creative ...

Be Seen First

... Freelance Audio/Visual Support Technician for on-site support. Must have great customer service ... support documentation Excellent interpersonal skills, accuracy and attention to detail * Technical ...

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Freelance Technical Support information

See Silver Spring, MD salary details

$14

$26

$46

How much do freelance technical support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for freelance technical support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a freelance technical support specialist, and why are they important?

To thrive as a Freelance Technical Support specialist, you need a solid understanding of troubleshooting hardware, software, and network issues, often supported by relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote support tools (like TeamViewer or Zendesk), ticketing systems, and various operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist clients and build trust. These skills are vital for delivering prompt, reliable support and maintaining client satisfaction in a competitive freelance environment.

What is freelance technical support?

Freelance technical support refers to professionals who offer technical assistance and troubleshooting services on a contract or freelance basis, rather than as full-time employees of a single company. These individuals help clients resolve software, hardware, and network issues remotely or on-site. Their tasks can include setting up devices, resolving connectivity or configuration problems, and providing user training. Freelance technical support specialists often work with several clients at once, offering flexible schedules and specialized expertise.

What is the difference between Freelance Technical Support vs Freelance Customer Support?

AspectFreelance Technical SupportFreelance Customer Support
CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service experience
Work EnvironmentRemote, technical troubleshootingRemote or call centers, customer interaction
Employer & IndustryTech companies, IT service providersRetail, telecom, e-commerce
Search & ComparisonTechnical skills focusCustomer interaction focus

Freelance Technical Support involves troubleshooting technical issues, requiring IT skills and certifications, often in tech or IT industries. Freelance Customer Support emphasizes communication and customer service, serving various industries. Both roles are remote but differ in technical complexity and skill requirements.

What are some common challenges freelance technical support professionals face, and how can they effectively manage them?

Freelance technical support professionals often encounter challenges such as managing multiple clients with varied technical needs, prioritizing urgent issues, and maintaining clear communication across different platforms. To effectively manage these challenges, it's important to establish structured workflows, use ticketing systems or project management tools, and set clear expectations with clients regarding response times. Networking with other freelancers and continually updating technical skills can also help in handling diverse support requests efficiently.
What are the most commonly searched types of Technical Support jobs in Silver Spring, MD? The most popular types of Technical Support jobs in Silver Spring, MD are:
What are popular job titles related to Freelance Technical Support jobs in Silver Spring, MD? For Freelance Technical Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Freelance Technical Support jobs in Silver Spring, MD look for? The top searched job categories for Freelance Technical Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Freelance Technical Support jobs? Cities near Silver Spring, MD with the most Freelance Technical Support job openings:
Infographic showing various Freelance Technical Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,009 per year, or $26.9 per hour.

PEP, Technical Production Manager

Versant Media

Washington, DC

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago


Job description

Company Description

VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass.

Job Description

The Opportunity

Versant is seeking a PEP, Technical Production Manager (Freelance) to support live studio and control room operations in Washington, DC. This PEP/freelance role will provide backfill coverage for Versant productions and day-to-day broadcast operations, helping ensure successful execution of live programming, remotes, and breaking news coverage.

This role is designed for flexible coverage needs and does not have a set shift schedule. Assignments may vary based on production needs and may include days, overnights, weekends, holidays, and short-notice coverage.

Why This Role Matters: The Freelance Technical Production Manager plays a critical role in maintaining operational excellence across Versant’s live production environments. This person helps coordinate crews, support technical execution, manage real-time production demands, and ensure that studio and control room operations meet Versant’s performance standards.

What You'll Do

  • Oversee studio and control room production operations during assigned freelance shifts, ensuring performance standards are met.
  • Partner with scheduling teams to support proper crew assignments and production coverage.
  • Work closely with news desks, bookers, transmission teams, and production partners to support successful execution of live remotes and daily programming.
  • Support facilities, IT, maintenance, and technical operations needs for assigned studios and control rooms during on-air operations.
  • Manage operational demands during breaking news, unplanned events, and live production changes.
  • Help uphold Versant operational standards, including Integrity, Health and Safety policies, Standards and Practices, and production protocols.
Qualifications

What You Bring

  • 3+ years of experience in live studio television production.
  • 2+ years of experience working in a news environment.
  • 2+ years of engineering support or operational experience in a broadcast studio or production control room.
  • Strong technical knowledge of control room and studio systems, live broadcast workflows, field/remote production processes, satellite/telco, and communications equipment.
  • Proficiency with standard business and production tools, including Apple systems, Outlook, Microsoft Word, and Excel.
  • Ability to work flexible freelance assignments, including days, overnights, weekends, holidays, overtime, and short-notice coverage.
  • Willingness to work in Washington, DC and travel on short notice as needed.

You’ll be successful in this role if you bring Trust through sound judgment and operational reliability, Teamwork through strong collaboration with production partners and crews, Transparency through clear and timely communication, Agility in responding to breaking news and changing production needs, and Entrepreneurial Spirit by proactively solving problems and improving how work gets done.

Bonus points for:

  • Experience working with both represented and non-represented staff.
  • Strong leadership, team facilitation, and interpersonal communication skills.
  • Ability to manage multiple priorities under pressure.
  • Experience working within budgets and supporting operational efficiencies.
  • Comfort serving as a change agent in fast-moving production environments.

Why You’ll Love It Here

This freelance opportunity offers the chance to support high-impact live programming across Versant’s portfolio while working with experienced broadcast, news, and technical production teams. You’ll contribute to a fast-moving live production environment where strong execution, collaboration, and adaptability are essential.

This is a PEP/freelance backfill role with variable scheduling based on business and production needs. There are no set shifts, and assignments may include days, overnights, weekends, holidays, overtime, and short-notice coverage. Work is expected to be performed in Washington, DC, with travel possible based on production needs.


Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.