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Freelance Tech Support Jobs in Santa Rosa, CA (NOW HIRING)

We help B2B and tech companies transform into brave brands through strategy, design, campaigns ... Support internal marketing efforts through design and animation of social media graphics, case ...

We help B2B and tech companies transform into brave brands through strategy, design, campaigns ... Support internal marketing efforts through design and animation of social media graphics, case ...

Freelance Tech Support information

See Santa Rosa, CA salary details

$29.5K

$47.5K

$72.2K

How much do freelance tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for freelance tech support in Santa Rosa, CA is $47,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $51,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a freelance tech support specialist, and why are they important?

To thrive as a Freelance Tech Support specialist, you need solid troubleshooting skills, a comprehensive understanding of hardware and software systems, and often a background in IT or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools (such as TeamViewer or LogMeIn), ticketing systems, and diagnostic utilities is typically required. Strong communication, patience, and customer service skills help you explain technical issues clearly and build trust with clients. These abilities are crucial to efficiently resolving problems, maintaining client satisfaction, and sustaining a successful freelance business.

What are some common challenges freelance tech support professionals face when managing multiple clients?

Freelance tech support specialists often juggle several clients with varying technical needs and priorities, which can make time management and communication challenging. Each client may use different systems, software, and hardware, requiring you to quickly adapt and troubleshoot a wide range of issues. Additionally, balancing urgent requests while maintaining regular maintenance can be demanding, so setting clear expectations and boundaries is essential. Staying organized and using ticketing or project management tools can help you manage workloads efficiently and maintain high-quality service across all clients.

What is the difference between Freelance Tech Support vs IT Support Specialist?

AspectFreelance Tech SupportIT Support Specialist
CredentialsVaries; often self-taught or certifications like CompTIA A+Typically requires certifications like CompTIA A+ or Network+
Work EnvironmentRemote or on-site, independent contractsUsually in-house or helpdesk environments
Employer/Industry UsageFreelance platforms, small businesses, startupsCorporations, IT departments, managed service providers
Search/Comparison IntentLooking for flexible, independent tech support servicesSeeking full-time or part-time IT support roles

Freelance Tech Support offers flexible, independent services often on a contract basis, suitable for small businesses or individuals. IT Support Specialists typically work within organizations, providing ongoing technical assistance as part of a team. Both roles require technical skills and certifications, but their work environments and employment structures differ significantly.

What are freelance tech support jobs?

Freelance tech support jobs are any positions in which you provide help for computer software and hardware related issues. In this career, you are an independent contractor that handles customer service responsibilities for technology. You decide if you want to accept a contract or not and assist the client until you resolve the issue completely. Your duties include listening to a client's problem, answering questions, monitoring networks, managing system administration, updating software, replacing hardware, testing systems, installing both software and hardware, and resolving connectivity problems. Freelance IT jobs may require you to visit a location or solve issues over the phone. An information technology engineer is a common job title in this field.

What is freelance tech support?

Freelance tech support refers to independent professionals who provide technical assistance and troubleshooting services to individuals or businesses on a contract or per-project basis, rather than as full-time employees. These freelancers help solve issues related to computers, software, networks, and other technology, often working remotely or on-site as needed. They may handle tasks such as installing software, removing viruses, setting up networks, or providing user training. Freelance tech support offers flexible solutions for clients who need expert help without hiring permanent staff.
What job categories do people searching Freelance Tech Support jobs in Santa Rosa, CA look for? The top searched job categories for Freelance Tech Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Freelance Tech Support jobs? Cities near Santa Rosa, CA with the most Freelance Tech Support job openings:

Motion Designer

Sköna

Sonoma, CA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Sköna is seeking a Motion Designer to be our first in-house motion hire, helping shape how motion shows up across client work, pitches, and internal brand storytelling. This is a hands-on role for someone who wants to do more than execute deliverables. You’ll help define our motion offering, establish scalable workflows and best practices, and influence how motion fits into the Agency at every level.


As our first motion designer, you’ll collaborate closely with designers, writers, creative directors, and clients on a wide range of projects, from brand motion identities to campaign assets to product videos. You have a strong eye for craft, pacing, and detail, and understand how motion can elevate a brand when it’s integrated seamlessly into a larger creative idea. You’re comfortable owning projects end to end, moving fluidly from rough explorations to fully polished execution, managing multiple workstreams and adapting your motion style to fit a wide range of brands and executions.


Come join us at Sköna

We’re a small (but mighty) global creative agency with roots in Stockholm and a heart in San Francisco - think Scandinavian minimalism meets West Coast quirkiness. We help B2B and tech companies transform into brave brands through strategy, design, campaigns, events, and digital experiences.


You won’t be a cog in a machine here. You’ll have real autonomy and a direct hand in shaping the brands of high-growth tech companies at the edge of AI and beyond. Our team runs flat, collaboratively, and with no room for bureaucracy. Culture isn’t a perk, it’s the point: we take work-life balance seriously, every day is “Bring Your Dog to Work Day”, and we unite our two global offices every year for a retreat. Ultimately, we are committed to providing an environment that allows you to both thrive and do meaningful work.


Responsibilities

  • Design and animate motion graphics across brand systems, campaigns, social and digital assets, videos, pitches, and presentations
  • Lead motion projects from concept to final delivery, including storyboarding, style exploration, animation, and production-ready exports
  • Identify opportunities where motion can strengthen storytelling, user experiences, and creative concepts
  • Help shape Sköna’s motion offering by establishing best practices, refining our motion process, and contributing to how we package motion work for clients
  • Collaborate closely with creative directors, designers, copywriters, and producers to ensure motion is conceptually strong and well integrated into the final product
  • Maintain consistency with brand and campaign guidelines where appropriate, while ensuring visual quality across all outputs
  • Manage multiple projects and deadlines, delivering high-quality, production-ready work
  • Support internal marketing efforts through design and animation of social media graphics, case studies, and agency reels
  • Proactively identify opportunities for motion within existing brand and campaign platforms
  • Collaborate with freelance motion designers or external partners when appropriate


Requirements

  • 5–8+ years of professional motion design experience, ideally in an agency or studio environment
  • Strong foundation in design and branding, with a keen eye for typography, layout, composition, and visual hierarchy.
  • Strong portfolio demonstrating both conceptual thinking and high-quality execution
  • Advanced proficiency in After Effects and strong animation fundamentals
  • Proficiency with Adobe Creative Suite
  • Strong foundation in design principles, with the ability to create compelling layouts, visual systems, and compositions across both motion and static applications
  • Solid understanding of typography, layout, composition, and design systems
  • Experience creating motion for branding, campaigns, and digital/social platforms
  • Experienced in leveraging AI in your workflow
  • Comfortable taking work from concept to final execution
  • Proficient working within a collaborative creative team
  • Bachelor’s degree in design, animation, or related field preferred


Nice-to-Haves

  • 3D experience, C4D and Redshift
  • Cavalry
  • Rive, Lottie
  • UI/UX and web prototyping experience


6 Signs That You Are the Right Candidate - Sköna's values

  • Creative problem solver - you have an entrepreneurial spirit, and you are proactive
  • Dogged curiosity - you have a curious spirit
  • Fun to work with - You make work fun and you have great people skills
  • Humble confidence - You know what you know, own what you don't
  • Team Sköna first - You defend the work, back the team, and push back when it matters, because clients come and go, but Sköna endures.
  • Embrace discomfort - you think outside the box and are open to new ideas, types of work, and ways of doing things.


Benefits

  • Salary commensurate with experience
  • 401(k) plan matching
  • Competitive vacation policy + tenure program
  • 10 work-from-anywhere days
  • Paid federal company holidays + winter holiday closure
  • Full medical/dental/vision package to fit your needs
  • Commuter benefits
  • Weekly team lunch and snacks provided
  • Learning & development budget


Salary Range

$110,000 - $140,000


Sköna is an equal opportunity employer and does not discriminate on the basis of race (including traits associated with race, such as hair texture and hairstyles like braids, locs, and twists), color, religion, sex (including pregnancy), gender, national origin, citizenship, age, disability, veteran status, marital status, sexual orientation, or any other protected characteristic or combination of those characteristics.