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Freelance Remote Health Insurance Customer Service Jobs in Rio Rancho, NM

Adecco

Customer Service (Not Remote)

Rio Rancho, NM

$19.59/hr

Respond to service, product, technical, and customer-relations questions on subjects such as ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

New

Kimbrell Agency

Life Insurance Agent

Rio Rancho, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Santa Fe, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Albuquerque, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Albuquerque, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Albuquerque, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Rio Rancho, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Los Lunas, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

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All JobsHealth Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service Jobs in Rio Rancho, NM

Freelance Remote Health Insurance Customer Service information

See Rio Rancho, NM salary details

$8

$21

$64

How much do freelance remote health insurance customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for freelance remote health insurance customer service in Rio Rancho, NM is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $17.64 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are the key skills and qualifications needed to thrive as a Freelance Remote Health Insurance Customer Service representative, and why are they important?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a Freelance Remote Health Insurance Customer Service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.
What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Rio Rancho, NM? For Freelance Remote Health Insurance Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Freelance Remote Health Insurance Customer Service jobs? Cities near Rio Rancho, NM with the most Freelance Remote Health Insurance Customer Service job openings:
Freelance Remote Health Insurance Customer Service jobs near you
Customer Service (Not Remote)

Customer Service (Not Remote)

Adecco

Rio Rancho, NM

$19.59/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Adecco is assisting a local client recruiting Customer Solutions Representative opportunities in Hybrid environment in Rio Rancho NM. This is an excellent opportunity to join a winning culture and get your foot in the door with a multinational technology company that develops personal computing devices, printers, and related services for both consumers and businesses. Its core offerings include laptops, desktops, enterprise hardware, printing systems, and managed IT solutions, with a focus on enabling productivity, connectivity, and digital workflows across a wide range of industries. If Customer Solutions Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for Customer Solutions Representative include but are not limited to:

  • Working independently while using standard protocol to respond to more complex customer issues.

  • Successfully resolve more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.

  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical).

  • Proactively assist customers to avoid or reduce problem occurrence.

  • Participates in projects and provides resolution and feedback based on analysis.

Candidates for Customer Solutions Representative must meet the following requirements to be considered:

  • Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills.

  • Knowledge of microcomputer hardware, basic- level knowledge of operating systems software.

  • Demonstrated writing/correspondence skills.

What's in this Customer Solutions Representative position for you?

• Pay: $19.59/hour
• Shift: Monday – Friday; 8:00 AM – 5:00 PM
• Duration: 24-months assignment
• Weekly paycheck
• Dedicated Onboarding Specialist & Recruiter
• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Customer Solutions Representative position is fully Remote. This role may require flexibility in work hours, including occasional extended hours to support operational demands.

This Customer Solutions Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Operations Specialist position and other opportunities with Adecco.

Apply today!


Pay Details: $19.59 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.