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Freelance Remote Customer Service Rep Jobs in Boca Raton, FL

EXZEO GROUP, INC

Client Services Representative

Fort Lauderdale, FL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver professional, courteous, and solution-oriented customer service * Handle inbound calls and ... To foster Exzeo's commitment to creating a collaborative work environment, remote workers will be ...

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Freelance Remote Customer Service Rep information

See Boca Raton, FL salary details

$9

$17

$25

How much do freelance remote customer service rep jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for freelance remote customer service rep in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

How do I become a freelance remote customer service representative?

To become a freelance remote customer service representative, you should develop strong communication and problem-solving skills, gain experience in customer support, and familiarize yourself with common tools like live chat and CRM software. A reliable internet connection and a quiet workspace are essential, and some roles may require specific certifications or training. Building a professional online profile and applying through freelance platforms can help you find opportunities.

What is the difference between Freelance Remote Customer Service Rep vs Customer Support Specialist?

AspectFreelance Remote Customer Service RepCustomer Support Specialist
CredentialsBasic customer service skills, sometimes certificationsCustomer service experience, certifications often preferred
Work EnvironmentRemote, freelance setupTypically in-house or remote, employed by a company
Employer & IndustryFreelance clients across various industriesSpecific company or industry employer
Search & Comparison IntentFlexibility, freelance opportunitiesCareer growth, company benefits

Freelance Remote Customer Service Reps work independently for multiple clients, offering flexible schedules and varied projects. Customer Support Specialists are usually employed full-time by a company, focusing on supporting a specific brand or product. Both roles require strong communication skills, but the freelance role emphasizes independence and versatility, while the specialist role offers stability and career development within a single organization.

What are the most commonly searched types of Remote Customer Service Rep jobs in Boca Raton, FL? The most popular types of Remote Customer Service Rep jobs in Boca Raton, FL are:
What are popular job titles related to Freelance Remote Customer Service Rep jobs in Boca Raton, FL? For Freelance Remote Customer Service Rep jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Customer Service Rep jobs in Boca Raton, FL look for? The top searched job categories for Freelance Remote Customer Service Rep jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Freelance Remote Customer Service Rep jobs? Cities near Boca Raton, FL with the most Freelance Remote Customer Service Rep job openings:
Freelance Remote Customer Service Rep jobs near you
Infographic showing various Freelance Remote Customer Service Rep job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Bilingual Remote Healthcare Customer Service Representative

Alorica

Plantation, FL • On-site, Remote

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

45th of 71 rated call and contact centers

Job description


Remote Healthcare Customer Service Representative -Bilingual
Location: Work at Home
Employment Type: Full Time, Verified Bilingual-Spanish
Supporting: Healthcare
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
  • Guide customers through questions, concerns, or challenges they encounter while using the product or service
  • Listen actively to understand the root of the issue and provide clear, effective solutions
  • Record detailed call information for auditing, reporting, and follow-up purposes
  • Maintain and update customer records to ensure accurate and current information
  • Identify opportunities to introduce customers to new or enhanced services that meet their needs
  • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

Qualifications
What'll Set You Up for Success
Required:
  • High school diploma or GED
  • 6 months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6 months
  • Must have relevant industry/program experience

Location Note: We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
  • Company provided equipment
  • Remote onboarding and virtual training experience
  • Leadership development programs designed to support career growth and advancement
  • Professional and personal development through open-access courses via Alorica Academy
  • Virtual employee engagement activities and team events
  • Employee referral bonus program
  • Employee discount program
  • Recognition and rewards programs
  • Remote mentorship and coaching opportunities
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs

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