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Freelance Pets Customer Service Jobs (NOW HIRING)

Pets on Broadway

Customer Service Cashier

Hillsboro, OR · On-site

$14.25 - $18.50/hr

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a ...

Pets on Broadway

Customer Service Cashier

Portland, OR

$18.50/hr

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a ...

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As of Aug 16, 2026, the average hourly pay for freelance pets customer service in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

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Customer Service Cashier

Pets on Broadway

Hillsboro, OR • On-site

$14.25 - $18.50/hr

Full-time

Medical, PTO

Re-posted 2 days ago

Job description

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a listening ear, and all their needs met.

Key Responsibilities:

  1. Answer product questions and handle returns with ease.
  2. Assist customers to their cars with a smile.
  3. Bring energy and enthusiasm to help customers find the perfect products.
  4. Flexibility to jump into other departments to learn and help out. Those include: Animal Care, Fish Care, Freight and Plant Care.

Qualifications:

  • Excellent Communicator: Clear and effective in all interactions.
  • Customer Savvy: Skilled in handling complex and challenging customer interactions.
  • Dependable: Consistently reliable with a strong attendance record.
  • Self-Starter: Motivated with keen attention to detail, quality and presentation
  • Instruction Follower: Able to read, understand and act on verbal and written directions.
  • Flexible: Adaptable schedule to meet store needs.
  • Punctual: Adheres to work schedules and attendance policies.

Physical Requirements:

  • Required to work for extended periods of time in direct contact with a variety of animals while potentially exposed to dust, dander, and other allergens.
  • Willingness to handle feeder animals including live rats and mice, frozen rats and mice and various insects.
  • Frequently required to work around potentially toxic chemicals associated with certain pet care products.
  • Consistently required to stand, reach, grasp, twist and turn, talk, listen and hear, use telephone and walkie-talkie, and make repetitive motions with hands and feet.
  • Frequently required to walk, stoop, bend, kneel/squat, fine finger manipulation, and push/pull.
  • Occasionally required to climb ladders.
  • As needed, the position may require sitting, crawling, driving, and climbing stairs.
  • Frequently required to lift up to 40 pounds without assistance.
  • Work performed requires medium physical strength.
  • Consistently required to use near and peripheral vision, in addition to depth perception.

Why You'll Love Working Here:

  • Diverse Interactions: Meet a variety of our cities' pet-loving personalities.
  • Growth Opportunities: We value new ideas and offer chances to take on new responsibilities.
  • Constant Learning: Participate in frequent training to stay updated and improve pet care.
  • Autonomy Celebrated: Take charge of tasks with minimal supervision.
  • Feedback Culture: Receive regular feedback to help you grow.
  • Community Impact: Support local rescues and non-profits through fundraising and volunteer opportunities.
  • Competitive Pay: Always starting above minimum wage and yearly raises based on performance.
  • Health Benefits: 70% coverage of full Kaiser health care for full-time employees.
  • Work-Life Balance: Enjoy paid time off and support for gym memberships and commuting options.
  • Pet Care Discounts: Get great discounts to provide the best care for your pets as well as veterinary care reimbursement.

Please - no phone calls or drop-ins to the store about the position. It may even hurt your chances of getting a job offer. If we think you might be a good fit, we'll be in touch ASAP.

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