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Freelance Onsite It Support Technician Jobs in Bucks County, PA

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IT Support

Princeton, NJ · On-site

$22.50 - $31/hr

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Freelance Onsite It Support Technician information

See Bucks County, PA salary details

$13

$24

$36

How much do freelance onsite it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance onsite it support technician in Bucks County, PA is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Onsite IT Support Technician, and why are they important?

To thrive as a Freelance Onsite IT Support Technician, you need strong problem-solving abilities, knowledge of hardware and software troubleshooting, and typically a background in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and various operating systems is essential. Excellent communication, customer service orientation, and adaptability help you build trust and efficiently resolve client issues. These skills and qualities are crucial for delivering prompt, reliable support and maintaining client satisfaction in diverse technical environments.

What are some common challenges faced by Freelance Onsite IT Support Technicians when working with new clients?

Freelance Onsite IT Support Technicians often encounter challenges such as quickly adapting to unfamiliar IT environments, understanding unique client systems, and managing client expectations within tight timeframes. Building trust with new clients requires strong communication and problem-solving skills, as well as the ability to work independently without immediate backup. Additionally, technicians must stay up-to-date with a variety of hardware and software to troubleshoot diverse technical issues efficiently.

What does a Freelance Onsite IT Support Technician do?

A Freelance Onsite IT Support Technician provides technical assistance directly at a client's location, troubleshooting computer hardware, software, and network issues. They are responsible for installing, maintaining, and repairing IT systems, ensuring minimal downtime and smooth operation. As freelancers, they often work with multiple clients, responding to on-demand service requests. Their tasks can include setting up workstations, resolving connectivity problems, and providing user training or support as needed.

What is the difference between Freelance Onsite IT Support Technician vs IT Support Specialist?

AspectFreelance Onsite IT Support TechnicianIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+ often preferredSimilar certifications, often with additional vendor-specific credentials
Work EnvironmentIndependent, on-demand onsite support for clientsIn-house or remote support within organizations
Employer & Industry UsageFreelance/contract basis, various industriesTypically employed by a company or IT service provider

While both roles require technical certifications and involve troubleshooting hardware and software issues, Freelance Onsite IT Support Technicians work independently providing on-site services to multiple clients, whereas IT Support Specialists are usually employed by a single organization, offering ongoing support either remotely or on-site.

What job categories do people searching Freelance Onsite It Support Technician jobs in Bucks County, PA look for? The top searched job categories for Freelance Onsite It Support Technician jobs in Bucks County, PA are:
What cities near Bucks County, PA are hiring for Freelance Onsite It Support Technician jobs? Cities near Bucks County, PA with the most Freelance Onsite It Support Technician job openings:
Freelance Onsite It Support Technician jobs near you
Senior IT Help Desk Technician

Senior IT Help Desk Technician

CACI International, Inc.

Philadelphia, PA • On-site

$47.90K - $95.60K/yr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Job Title: Senior IT Help Desk Technician
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
The Opportunity:
Supporting our King of Prussia, PA site, the IT Help Desk Technician will be the sole onsite IT support for an office of approximately 70 end users. You will play a critical role in expanding and update the site. With a customer-centric approach, you will be responsible for diagnosing, troubleshooting, and documenting technical issues through onsite and remote support.
Responsibilities:
  • Provide IT support through chat, phone, email, in person and ticketing system
  • Triage and respond to all requests in an appropriate and timely manner
  • Document, record, and log work in the ticket system
  • Facilitate onboarding and offboarding of users
  • Maintaining inventory of IT equipment
  • Installation, configuration, upgrade, and maintain desktops, laptops, notebooks, printers, mobile devices, and cell phones
  • Assign file and folder permissions as needed
  • Support various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication
  • Partner with other help desk team members and escalate issues accordingly
  • May occasionally work off-hours, including weekly on-call schedule, to support the coordination of problem resolution and maintain continuous operations

Qualifications:
Required:
  • High School Diploma; bachelor's in information technology, computer science, or related field preferred
  • 3+ years' work experience in helpdesk support; experience being the sole IT support for a single site is a plus
  • Knowledge of computer systems, cloud applications, and networks with various operating systems and solutions
  • Excellent communication and documentation skills
  • Proven customer-focused service orientation
  • Proven knowledge of basic troubleshooting
  • Strong problem-solving skills
  • Ability to maintain a high degree of flexibility and assist others as needed
  • Ability to be onsite in King of Prussia 5 days/week
  • Security+ Certification
  • Active TS/SCI U.S. Government Security Clearance

EHS/Environmental Requirements:
This job operates in a professional office environment. While performing the duties of this job, the employee routinely is required to use hands to keyboard, communicate, listen to, and interpret instructions and remain stationary for extended periods of the time. This would require the ability to move around the campus and occasionally move/lift items weighing up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
ITC & Security Clearance Requirements:
This position requires an active TS/SCI U.S. Government Security Clearance.
Visa Restrictions:
No visa sponsorship is available for this position.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$47,900 - 95,600 USD
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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