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Freelance Network Operations Center Jobs in Utah

Trace Systems

Network Administrator (SDA)

UT · On-site

... Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer ...

Trace Systems

Network Administrator (SDA)

UT · On-site

... Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer ...

Trace Systems

Network Administrator (MDA)

UT · On-site

... Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer ...

C3EL

JRSS Network Technician

Hill Air Force Base, UT · On-site

$21.50 - $27.75/hr

JRSS Network Technician Security Clearance: Secret Location : Hill AFB, UT (Due to the nature of ... Global Operations Center (DGOC). (This role is considered "Mission Essential" and may require ...

Enbridge

Advisor IT Network Operations

Salt Lake City, UT · Hybrid

$80K - $105K/yr

Experience with Cisco ISE, Cisco Catalyst Center, Versa Director, ServiceNow, SolarWinds, Splunk, ITIL processes, Agile methodologies, DevOps/DevSecOps practices, cloud networking, and emerging ...

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Freelance Network Operations Center information

What are some common challenges faced by freelance Network Operations Center professionals, and how can they be managed?

Freelance NOC professionals often face challenges such as managing multiple client networks, handling after-hours incidents, and maintaining clear communication with remote teams. Since freelancers may work with diverse systems and protocols, staying updated with the latest network monitoring tools and best practices is essential. Proactively setting expectations with clients about response times and support coverage can help manage workload and prevent burnout. Building a reliable workflow for documenting incidents and resolutions also ensures consistent service delivery and eases collaboration with client IT staff.

What are the key skills and qualifications needed to thrive as a freelance Network Operations Center engineer?

To thrive as a Freelance Network Operations Center (NOC) Engineer, you need strong knowledge of network protocols, troubleshooting methodologies, and relevant IT certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG, and ticketing systems is typically required. Exceptional problem-solving skills, attention to detail, and effective communication help you respond quickly to incidents and coordinate with clients or teams. These skills are essential for maintaining uptime, resolving network issues efficiently, and ensuring reliable service delivery for clients.

What is a freelance Network Operations Center professional?

Freelance Network Operations Center (NOC) professionals are independent specialists who monitor, maintain, and troubleshoot computer networks for organizations remotely or on a contract basis. They are responsible for ensuring network uptime, responding to incidents, and resolving connectivity or performance issues. Unlike traditional NOC staff, freelancers may work for multiple clients and provide flexible, on-demand support. Their expertise is crucial in maintaining reliable IT infrastructure, especially for companies that rely on continuous network operations.
What are the most commonly searched types of Network Operations Center jobs in Utah? The most popular types of Network Operations Center jobs in Utah are:
What are popular job titles related to Freelance Network Operations Center jobs in Utah? For Freelance Network Operations Center jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Freelance Network Operations Center jobs in Utah look for? The top searched job categories for Freelance Network Operations Center jobs in Utah are:
What cities in Utah are hiring for Freelance Network Operations Center jobs? Cities in Utah with the most Freelance Network Operations Center job openings:
Freelance Network Operations Center jobs near you

Network Operations Center / Security Operations Center (NOC/SOC) Manager

Persistent Systems

Clearfield, UT • On-site

$101K - $121K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Job Description & Responsibilities
Persistent Systems is seeking a Network Operations Center / Security Operations Center (NOC/SOC) Manager to join our growing team. As the NOC/SOC Manager, you will be a critical member of the program management team supporting a Department of Defense program of record. The position will be based in Clearfield, Utah. The NOC/SOC Manager will possess strong core competencies in operations management, team leadership, and DoD program execution. Duties will include overseeing daily operations, managing staff schedules, coordinating with government program offices, producing program documentation, and representing operations at program-level meetings. This individual will play a pivotal role in ensuring operational excellence, customer satisfaction, and contract compliance for mission-critical network and security operations.
Position Responsibilities
  • Oversee daily operations of the NOC/SOC facility, managing a team of approximately 12 system administrators and cyber defense analysts
  • Create and manage staff schedules, on-call rotations, and shift coverage to ensure 24/7 operational capability
  • Serve as primary point of contact with government program office and system owner, maintaining strong customer relationships
  • Develop and deliver weekly status reports, Program Management Review (PMR) charts, metrics dashboards, and operational summaries
  • Represent NOC/SOC operations at Integrated Product Team (IPT) meetings, Change Control Board (CCB) meetings, and program reviews
  • Manage approved network upgrades and changes, coordinating implementation schedules and ensuring minimal operational impact
  • Track and report on metrics including system availability, incident response times, ticket resolution rates, and service level agreement (SLA) performance
  • Coordinate incident escalation procedures and ensure timely communication of critical events to stakeholders
  • Develop and maintain Standard Operating Procedures (SOPs), run books, and operational documentation
  • Conduct performance evaluations, provide mentoring and professional development for team members, manage staffing requirements, and drive continuous process improvement initiatives
  • Support budget planning, resource allocation, and procurement activities for NOC/SOC operations

Job Qualifications & Experience
Minimum Qualifications
  • Five or more years of experience managing IT operations teams, NOC/SOC facilities, or technical support organizations
  • Project management or IT service management certification such as PMP, ITIL Foundation, or equivalent
  • Demonstrated experience working with DoD or federal government customers in a contract performance environment
  • Strong familiarity with network operations, system administration, and cybersecurity concepts
  • Experience with program-level governance such as CCB meetings and IPT forums
  • Excellent communication skills with ability to interact effectively with government customers, senior management, and technical teams
  • Strong leadership and team management skills including scheduling, performance management, and conflict resolution
  • Currently hold or have the ability to obtain United States Secret security clearance

Preferred Qualifications
  • Bachelor's degree in information technology, business administration, or related field, or equivalent professional experience in operations management
  • Advanced certifications such as PMP, ITIL Expert, Certified ScrumMaster, or Lean Six Sigma
  • Technical baseline certification such as Security+, Network+, or CISSP
  • Seven or more years of experience in DoD contracting environments
  • Knowledge of DoD contract performance measurement methods, cost tracking, and financial reporting
  • Familiarity with DoD cybersecurity policies, RMF processes, and ATO requirements
  • Experience with incident management frameworks (ITIL, NIST) and service desk best practices
  • Proficiency with program management and collaboration tools such as Microsoft Project, Teams, SharePoint, Jira, or ServiceNow
  • Understanding of tactical networking operations and unique challenges of supporting deployed or austere environments

The total compensation for this role can vary from $101,000 to $121,000 a year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits. We will be accepting applications on a rolling basis until the position is filled.
Company Overview
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.

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