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Freelance It Help Desk Jobs in McAllen, TX (NOW HIRING)

Ubiquity

End User Support Associate

Mission, TX · On-site

$13.25 - $17/hr

... help desk software,in addition to other remote access desktop programs • Accept constructive criticism and customer feedback regarding their experience with software or IT services • Good ...

F&P Brands

IT Infrastructure Technician

Mcallen, TX · On-site

$10 - $20/hr

F&P Brands is seeking motivated, hands-on individuals to join our IT team for a specialized 1-2 ... to help us scale. If you enjoy active work, aren't afraid of heights or power tools, and are ...

GF Hotels & Resorts USA

Front Desk Agent

Mcallen, TX

$13.50 - $17/hr

Daily checks the front desk log for problems, special requests, etc. * Greets, registers, and ... Revenue Strategy, Information Technology, Human Resources and acomplete Accounting System.

F&P Brands LLC

IT Infrastructure Technician

Mcallen, TX · On-site

$10 - $20/hr

Description F&P Brands is seeking motivated, hands-on individuals to join our IT team for a ... to help us scale. If you enjoy active work, aren't afraid of heights or power tools, and are ...

F&P Brands

IT Infrastructure Technician

Mcallen, TX

$10 - $20/hr

F&P Brands is seeking motivated, hands-on individuals to join our IT team for a specialized 1-2 ... to help us scale. If you enjoy active work, aren't afraid of heights or power tools, and are ...

City of Pharr

Helpdesk Specialist

Pharr, TX · On-site

$27K/yr

This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology ... Must pass a thorough criminal background check due to the sensitivity of the information handled by ...

F&P BRANDS LLC

IT Infrastructure Technician

Mcallen, TX · On-site

$10 - $20/hr

F&P Brands is seeking motivated, hands-on individuals to join our IT team for a specialized 1-2 ... to help us scale. If you enjoy active work, aren't afraid of heights or power tools, and are ...

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Freelance It Help Desk information

See McAllen, TX salary details

$12

$21

$32

How much do freelance it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance it help desk in McAllen, TX is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in McAllen, TX? The most popular types of It Help Desk jobs in McAllen, TX are:
What are popular job titles related to Freelance It Help Desk jobs in McAllen, TX? For Freelance It Help Desk jobs in McAllen, TX, the most frequently searched job titles are:
What job categories do people searching Freelance It Help Desk jobs in McAllen, TX look for? The top searched job categories for Freelance It Help Desk jobs in McAllen, TX are:
What cities near McAllen, TX are hiring for Freelance It Help Desk jobs? Cities near McAllen, TX with the most Freelance It Help Desk job openings:
Freelance It Help Desk jobs near you
End User Support Associate

End User Support Associate

Ubiquity Global Services, Inc.

Mission, TX • On-site

$13.25 - $17/hr

Full-time

Posted 17 days ago

Job description

Job Summary:
Participate in collaborating with the other IT teams in department-wide projects. Follow team schedules and ensure that support coverage and on-call schedules are defi ned and communicated accordingly. Ensure all the team's tickets are handled within the established SLAs.
Job Responsibilities:
• Complete detailed information on requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
• Act as the escalation for all computer and system-related concerns from clients or other employees that cannot be resolved by the Service Desk.
• Organize and file documentation about warranties and instructional guides for computer hardware
• Maintain a working log detailing all required system updates, as well as the date of completion
• Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
• Resolve technical issues related to network interruptions
• Install and configure computer systems and applications within the company.
Job Qualifications: (Knowledge, Skills, Experience)
• 0-1 year of relevant functional experience in similar roles
• Exceptional customer-facing skills
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Comfortable working in and assisting others through company help desk software,in addition to other remote access desktop programs
• Accept constructive criticism and customer feedback regarding their experience with software or IT services
• Good experience working with different operating systems including Windows and Mac OS
• Ability to prioritize and manage several milestones and projects efficiently
• Professional written and interpersonal skills are essential when communicating with customers and clients
• Strong Written and Spoken Business English and a strong native speaker in the Geo you will support (Spanish, French, German, Tamil, Chinese, etc.)

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