Freelance Insurance Call Center Jobs in Merced, CA

Fiesta Auto Insurance - Insurance Sales Representative

Fiesta Auto Insurance is hiring motivated, competitive, and sales-driven individuals for an in-office Insurance Sales Representative position.

This is not a traditional desk or administrative position. You will speak with customers, identify their insurance needs, recommend products, follow up with leads, ask for the sale, and help grow your office.

Insurance experience is not required. Fiesta provides paid training and supports qualified candidates through the California insurance licensing process. However, applicants must be comfortable speaking with customers, making outbound calls, handling rejection, and working toward measurable sales goals.

Compensation and Opportunities

• Guaranteed hourly base pay
• Commission and performance bonuses
• Potential to earn $55,000–$100,000+ annually, based on individual sales performance
• $1,000 retention-based hiring bonus opportunity; restrictions apply
• Weekly direct deposit
• Paid insurance training and licensing support
• Opportunity to become a certified tax preparer and earn additional commission during tax season
• Career advancement and leadership opportunities

This position rewards employees who consistently follow up, generate sales, retain customers, and meet performance expectations.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discounts
• Mileage reimbursement
• Referral program

Key Responsibilities

• Generate insurance sales from incoming customers, leads, referrals, renewals, and follow-up opportunities
• Provide insurance quotes and guide customers through thepurchasing process
• Ask questions to understand each customer’s needs
• Recommend appropriate insurance products and coverageoptions
• Explain pricing, coverage, and available services clearly
• Ask for the sale and work toward individual and officeperformance goals
• Make outbound calls to potential customers, previouscustomers, and current policyholders
• Follow up consistently with customers who have not yetpurchased
• Identify opportunities to cross-sell additional products andservices
• Build customer relationships that generate renewals andreferrals
• Assist with payments, renewals, policy changes, and otherpolicy-service needs
• Support local marketing, promotions, and community outreach
• Maintain accurate customer records, policy information, andfollow-up notes
• Complete daily office, documentation, and customer-serviceresponsibilities
• Contribute to a professional, energetic, and goal-oriented office environment

What We Are Looking For

• Strong communication and customer-service skills
• Comfortable discussing prices, recommending services
• Motivated by goals, commissions, bonuses, and career growth
• Reliable, professional, organized, and able to follow established procedures
• Comfortable making outbound follow-up calls
• Able to handle rejection and remain productive
• Must be willing and eligible to obtain a California Personal Lines Insurance License. Fiesta will provide training and support through the licensing process.
• Reliable transportation
• Valid work authorization
• High school diploma or equivalent
• Bilingual English and Spanish preferred
• Sales, retail, restaurant, call-center, banking, collections, hospitality, or customer-service experience is preferred
• Applicants must successfully complete a background check as part of the insurance licensing process. The background check may include a review of felony and misdemeanor convictions.

Requirements

• Must be willing and eligible to obtain a California Personal Lines Insurance License
• Fiesta will provide training and support through the licensing process
• High school diploma or equivalent
• Valid authorization to work in the United States
• Reliable transportation
• Bilingual English and Spanish preferred
• Sales experience preferred but not required

Experience in retail sales, automotive sales, wireless sales, banking, collections, call centers, restaurants, hospitality, insurance, or other performance-based environments is especially valuable.

Applicants must successfully complete a background check as part of the insurance licensing process. The licensing review may include felony and misdemeanor convictions.

Schedule Requirements

This is a full-time, on-site position. Applicants must have availability within the following office hours:

• Monday–Friday: 9:00 a.m.–7:00 p.m.
• Saturday–Sunday: 10:00 a.m.–4:00 p.m.
• Weekend and holiday availability may be required

Actual shifts are assigned based on business and staffing needs.

Important

This position is best suited for someone who enjoys speaking with customers, working toward goals, earning commission, and helping grow a business. It is not an administrative-only, remote, or low-customer-contact position.

Apply today to begin paid training and start building a career with Fiesta Auto Insurance.

Fiesta Auto Insurance: Making auto insurance and tax services simple and affordable, by saving you time and money in the Central Valley for over 20 years.
Fiesta Auto Insurance began its operations back in 1999. Today we have over 200 locations in the nation. Our first location opened in Madera, Ca in 2008. We now have 31 locations under the same ownership from McFarland, through Fresno, and all the way down to Los Banos. We recently expanded in Texas and opened 5 stores in the Fort Worth area. We are proud to be a family-owned and operated company.
Our team of insurance professionals can offer our clients coverage for their auto, home, business, rental property, boat, motorcycle and anything else they might need protected for the best prices.
All of our Fiesta Auto Insurance offices also offer income tax preparation services. Our team of professionals are trained to help clients get them the refund they deserve.
Our staff is always courteous, and their goal is to make every experience at Fiesta an exceptional one!