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Freelance Automotive Call Center Jobs (NOW HIRING)

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD · On-site

$15.50 - $20/hr

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high ...

Sloane Automotive

CALL CENTER

Glenside, PA · On-site

$15.25 - $19.50/hr

Call Center Customer Service Agents - Ready to Hire! New Hire Training Classes start September 15th ... Great Automotive Industry Career Opportunity! We are a successful family -owned automotive group ...

Sloane Automotive Group

CALL CENTER

Abington, PA · On-site

$15 - $19.25/hr

Call Center Customer Service Agents - Ready to Hire! New Hire Training Classes start September 15th ... Great Automotive Industry Career Opportunity! We are a successful family-owned automotive group ...

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Freelance Automotive Call Center information

What is the difference between Freelance Automotive Call Center vs Automotive Customer Service Representative?

AspectFreelance Automotive Call CenterAutomotive Customer Service Representative
CredentialsNone specific, communication skills preferredHigh school diploma or equivalent, industry-specific training
Work EnvironmentRemote, flexible hours, independent setupOffice or dealership setting, regular hours
Employer & Industry UsageFreelance platforms, independent contractsAutomotive dealerships, service centers
Search & Comparison IntentLooking for flexible, remote automotive support rolesSeeking customer service jobs within automotive industry

Freelance Automotive Call Center roles offer remote, flexible work without formal credentials, ideal for independent contractors. Automotive Customer Service Representatives typically work in dealership settings with specific training. Both serve automotive clients but differ mainly in work environment and employment structure.

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Freelance Automotive Call Center jobs near you
Infographic showing various Freelance Automotive Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

BDC Automotive Call Center Representative

Platte City, MO • On-site

Thoroughbred Ford of Platte City, Inc
See more jobs at Thoroughbred Ford of Platte City, Incexternal

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Job Title: Automotive BDC Call Center Representative
Employment Type: Full-Time
Compensation: $15.00 - $20.00 per hour base pay, plus performance-based bonuses
About Our Dealership
Join a high-energy team dedicated to providing top-tier customer service. We are a fast-growing automotive dealership looking for motivated, professional, and enthusiastic Business Development Center (BDC) Representatives to join our customer care and lead management team. If you thrive in a fast-paced environment and love communicating with people, this is the perfect career path for you.
Job Summary
As an Automotive BDC Representative, you will be the first point of contact for our customers. Your primary goal is to handle incoming internet inquiries, manage inbound phone leads, and conduct outbound follow-up calls to schedule sales or service appointments for our dealership teams. This role requires exceptional communication skills and a passion for customer satisfaction.
Key Responsibilities
  • Respond promptly to internet leads and incoming phone inquiries from prospective buyers or service clients.
  • Conduct high-volume outbound phone calls, text messages, and email campaigns to follow up with potential customers.
  • Identify customer needs and accurately input customer data into our CRM system.
  • Schedule sales and service appointments, confirm upcoming visits, and reschedule no-show appointments.
  • Build strong relationships with customers to promote brand loyalty and repeat business.
  • Coordinate closely with sales advisors, service managers, and team leaders to ensure seamless customer hand-offs.
  • Consistently meet or exceed monthly appointment and activity goals.

Qualifications and Skills
  • Previous experience in a call center, customer service, BDC, or automotive telemarketing role is preferred but not required.
  • Strong verbal and written communication skills with a professional and friendly phone presence.
  • Solid computer literacy and the ability to learn complex CRM software quickly.
  • High level of self-motivation, a goal-oriented mindset, and resilience under pressure.
  • Ability to work flexible schedules, including evening shifts and Saturdays.
  • High school diploma or equivalent.

Benefits and Perks
  • Competitive base hourly wage plus uncapped monthly bonus potential.
  • Comprehensive health, dental, and vision insurance packages.
  • 401(k) retirement savings plan with company match.
  • Paid training and continuous career development opportunities.
  • Paid time off and employee discounts on vehicle purchases and maintenance services.

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