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Freelance Adobe Customer Service Jobs (NOW HIRING)

Bounteous

Lead Analytics Consultant (CJA)

Charleston, WV · Remote

$105K - $153K/yr

Bounteous is a global AI Services firm where agentic engineering and human experience converge to ... Deep expertise in Adobe Analytics and Adobe Customer Journey Analytics (CJA) is essential to this ...

Bounteous

$120 - $160/hr

Bounteous is a global AI Services firm where agentic engineering and human experience converge to ... Deepexpertisein Adobe Analytics and Adobe Customer Journey Analytics (CJA) is essential tothis role ...

New

Adobe

Sr. Software Development Engineer

San Jose, CA · On-site

$143K - $189K/yr

The Opportunity Adobe Experience Platform (AEP) enables businesses to deliver the right experience at the right time to their customers. The Profile Stores layer is one of the key AEP services built ...

System One

Freelance Designer - Graphics

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Create and update packaging, labeling, and production artwork using Adobe Illustrator, ensuring ... services and workforce solutions across North America. We help clients get work done more ...

Charlotte Tilbury

Freelance Brand Expert

Salem, NH · On-site

As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in ...

System One

Freelance Designer - Graphics

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Create and update packaging, labeling, and production artwork using Adobe Illustrator, ensuring ... services and workforce solutions across North America. We help clients get work done more ...

Charlotte Tilbury

Freelance Brand Expert

Salem, NH · On-site

As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in ...

Charlotte Tilbury

Freelance Brand Expert

Salem, NH

As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in ...

TEKsystems

Freelance Presentation Designer

Morrisville, NC · Remote

$60 - $70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Familiarity with Adobe After Effects for motion graphics, animated assets, or presentation ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Adobe, Inc.

Sr. Software Development Engineer

San Jose, CA · On-site

$143K - $189K/yr

The Opportunity Adobe Experience Platform (AEP) enables businesses to deliver the right experience at the right time to their customers. The Profile Stores layer is one of the key AEP services built ...

Raymour & Flanigan

Freelance Studio Photographer

Liverpool, NY · On-site

$60.25 - $68.25/hr

... and customer experience to life across digital and marketing channels. This is a hands-on ... Adobe Creative Suite, including Photoshop and Lightroom * Basic retouching skills including color ...

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How much do freelance adobe customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for freelance adobe customer service in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

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Freelance Adobe Customer Service jobs near you

Lead Analytics Consultant (CJA)

Bounteous

Charleston, WV • Remote

$105K - $153K/yr

Full-time

Posted 8 days ago

Job description

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

We're looking for a Lead Analytics Consultant to serve as a strategic partner and trusted analytics advisor to our clients. You'll work with clients and internal teams to make sense of ambiguous business problems and turn them into clear analytics strategy.  

Deep expertise in Adobe Analytics and Adobe Customer Journey Analytics (CJA) is essential to this role, but what sets our consultants apart is the ability to pair that technical fluency with strong communication and a genuine talent for finding the story in the data. You'll shape how clients think about measurement, testing, and decision-making, not just execute tickets. 

Information Security Responsibilities
  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
Role and Responsibilities:

Analytics Design & Implementation 

  • Strategize and design analytics implementations for Adobe Analytics and Adobe Customer Journey Analytics in partnership with clients, analytics engineers and developers 

  • Conduct measurement strategy workshops and gather requirements to inform analytics strategy 

  • Audit existing implementations of Adobe Analytics and Adobe Customer Journey Analytics 

  • Produce and maintain analytics documentation (BRDs, SDRs, TDDs) 

  • Understand the analytics instrumentation process and make best-practice recommendations to improve data capture in Adobe Analytics and CJA 

  • Configure report suites in Adobe Analytics in accordance with analytics requirements and web tracking 

  • Configure multi-channel implementations of CJA, including connections, data views and other components. Understand identity resolution concepts and requirements 

Insights, Data Storytelling 

  • Dig into the data to uncover insights that matter to the business, not just what's easy to report 

  • Build dashboards and reporting in Adobe Analytics and CJA Workspace that tell a clear story 

  • Translate findings into narratives that executives and marketing leaders can act on 

Client Strategy & Partnership: 

  • Act as a trusted advisor to marketing leaders, internal teams, and client stakeholders, guiding analytics strategy rather than just fulfilling requests 

  • Translate ambiguous client needs into structured, workable analytics solutions 

  • Make sure client expectations are met and results are consistently delivered 

  • Explain complex ideas clearly in speech and writing to both technical and non-technical audiences 

  • Present analytics findings and run hands-on, customized training sessions for clients and internal teams 

 Adaptability & Growth: 

  • Handle a fast-paced environment and work through technical and business challenges as they come up 

  • Prioritize well, focusing on the work that actually moves the needle 

  • Stay involved in the analytics community through meet-ups, conferences, blogs, or open-source work 

Preferred Qualifications:

  • 5+ years of experience working in an agency environment 

  • 5+ years of working with Adobe Analytics and Adobe Customer Journey Analytics 

  • Solid grasp of the analytics implementation process, reporting, and analysis 

  • Adobe Analytics certification and Adobe Customer Journey Analytics certification  

  • Exposure to other AEP solutions (RT-CDP, AJO) is a plus 

We invite you to stay connected with us by subscribing to our monthly job openings alert here.
 
Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas. 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.