About the Role
As a Team Lead, Transaction Risk & Recoveries at Bluevine, you will support day-to-day transaction monitoring and recovery efforts while guiding analysts through complex fraud investigations. This role combines hands-on investigative work with team support, helping ensure consistent execution, strong risk awareness, and timely resolution of cases. You will play a key role in strengthening risk controls and helping the company effectively manage complex and high-risk cases.
What You'll Do
- Lead and support the team in reviewing, analyzing, and resolving system-generated transaction monitoring alerts across all transaction types (wire, ACH, check, etc.)
- Provide guidance on complex cases, helping analysts identify fraud trends, anomalies, and high-risk activity across alerts and transaction data
- Manage and document suspicious activity cases, ensuring findings are accurate, complete, and maintained to a high standard
- Ensure compliance with applicable laws, regulations, internal policies, and industry best practices, including NACHA requirements
- Support transaction monitoring controls, risk assessments, and mitigation strategies to reduce exposure
- Partner with the appropriate teams to investigate suspicious activity and support fraud prevention efforts
- Review and respond to external fraud requests and inquiries received from financial partners
- Maintain SLAs and deadlines while helping the team prioritize work effectively
- Collaborate cross-functionally with Product, Account Risk, and Customer Service to balance customer experience with risk mitigation
- Lead recovery efforts and strategies, including working closely with partner banks to identify optimal recovery paths (i.e. indemnification processes, recalls, customer repayments) and mitigate fraud-related losses
- Build and maintain strong relationships with financial partners to improve recovery outcomes and streamline resolution processes
- Support the team in documenting recovery cases and evidence for disputes, indemnification, and potential legal actions
- Step in to assist analysts, review escalations, and provide coaching when needed to support team performance and development
What We Look For
- Bachelor's degree in Business, Finance, Economics, or related fields
- 5+ years of experience analyzing fraud trends, preferably in a financial institution or fintech
- Previous transaction monitoring experience around credit, debit, checks, online, wire, and/or ACH is preferred
- Ability to effectively gather and analyze information in the course of investigations and reviews
- A team player who is able to work on a variety of projects simultaneously
- Proficiently uses Excel to create spreadsheets, models, and reports
- Able to clearly and effectively communicate verbally and in writing
- Applicants must be currently authorized to work in the United States on a full-time basis
New Hire Base Salary Range: $72,100 - $80,000
At Bluevine, we recognize the importance of fair and competitive compensation. Exact compensation may vary based on a variety of factors, including your experience, skills, and qualifications, as well as market trends.