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Fraud Recovery Coordinator Jobs in Michigan (NOW HIRING)

MSUFCU

Disaster Recovery Specialist

East Lansing, MI · On-site

$90K - $110K/yr

Serve as a subject matter resource during incidents or crises, providing coordination and guidance ... prevent fraud, and maintain operational integrity. * Perform other duties as assigned. Job ...

UFCU

Loss Prevention Specialist

Buchanan, MI · On-site

$19.25 - $24.50/hr

... recovery, and fraud activities. For Automobile Repossession: Time: 30% 1. Responsible for all aspects of asset protection and liquidation for Consumer vehicle secured loans. Coordinates the ...

Optimal Care - Evergreen

MI · On-site

$70K - $75K/yr

... recovery. Through assessments, counseling, education, and resource coordination, you'll help ... ID and Fraud Protection * And more... Optimal C are is where your dedication meets a rewarding ...

Optimal Care - Evergreen

$70K - $75K/yr

... recovery. Through assessments, counseling, education, and resource coordination, you'll help ... ID and Fraud Protection * And more... Optimal C are is where your dedication meets a rewarding ...

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Fraud Recovery Coordinator information

See Michigan salary details

$10

$17

$24

How much do fraud recovery coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for fraud recovery coordinator in Michigan is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.71 per hour, depending on experience, location, and employer.

What does a fraud recovery coordinator do?

A Fraud Recovery Coordinator is responsible for investigating and managing cases of financial fraud within an organization, such as unauthorized transactions or identity theft. They work to recover lost funds, communicate with affected clients, and coordinate with law enforcement or other agencies as needed. Their duties often include analyzing fraud patterns, preparing reports, and implementing measures to prevent future incidents. This role requires attention to detail, strong analytical skills, and an understanding of legal and compliance standards related to fraud.

How does a fraud recovery coordinator typically collaborate with other departments to resolve fraud cases?

As a Fraud Recovery Coordinator, you will regularly work with teams such as compliance, legal, customer service, and risk management to investigate and resolve fraud cases. Effective communication is essential, as you’ll coordinate the collection of evidence, discuss case statuses, and align on recovery strategies. You'll often act as a liaison between departments to ensure a unified approach to recovering lost assets and preventing future incidents. This collaboration not only aids in successful recovery but also helps identify process improvements to minimize fraud risks.

What are the key skills and qualifications needed to thrive as a fraud recovery coordinator, and why are they important?

To thrive as a Fraud Recovery Coordinator, you need a solid understanding of fraud detection, investigative procedures, and banking or financial regulations, often supported by a relevant degree or experience in finance, law, or criminal justice. Familiarity with case management systems, fraud detection software, and compliance tools is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you collaborate with stakeholders and resolve cases efficiently. These competencies ensure accurate identification and recovery of fraudulent transactions while maintaining regulatory compliance and minimizing financial losses.

What is the difference between Fraud Recovery Coordinator vs Fraud Analyst?

AspectFraud Recovery CoordinatorFraud Analyst
CredentialsTypically requires a high school diploma or equivalent; certifications like CFE (Certified Fraud Examiner) are commonOften requires a bachelor's degree in criminal justice, finance, or related fields; certifications like CFE are also common
Work EnvironmentCustomer service-focused, often in call centers or claims departmentsAnalytical, working in offices or data analysis settings
Employer & IndustryFinancial institutions, insurance companies, retailFinancial services, banking, insurance, government agencies

While both roles involve fraud detection, the Fraud Recovery Coordinator primarily focuses on recovering lost assets and managing customer claims, whereas the Fraud Analyst concentrates on identifying fraud patterns and preventing future incidents. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Michigan are hiring for Fraud Recovery Coordinator jobs?

Cities in Michigan with the most Fraud Recovery Coordinator job openings:

Fraud Recovery Coordinator jobs near you
Infographic showing various Fraud Recovery Coordinator job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $36,754 per year, or $17.7 per hour.

Disaster Recovery Specialist

MSUFCU

East Lansing, MI • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Develop, maintain, and test disaster recovery plans and procedures to ensure enterprise-wide preparedness and regulatory compliance.

  • Collaborate with IT, Business, and DevOps teams to design, coordinate, and lead disaster recovery exercises, and support testing and validation of recovery mechanisms.

  • Analyze test outcomes, identify gaps, and drive remediation efforts to improve disaster recovery capabilities and ensure operational resilience.

Job description

Position Summary:
The Disaster Recovery Specialist plays a critical role in the Credit Union's resilience by helping develop, maintain, and test disaster recovery (DR) plans and procedures. This position supports enterprise-wide preparedness efforts and regulatory compliance, minimizing operational disruptions and safeguarding member trust. This position safeguards the Credit Union in facing significant gaps in disaster recovery preparedness, increasing the risk of prolonged outages, regulatory non-compliance, and financial loss. This role ensures operational integrity and supports the Credit Union's mission to maintain stability and member trust.
Work Arrangement: This position is available to work hybrid (1-2 days/week), or remote eligible at our Headquarters building in East Lansing, MI.
Schedule: Monday-Friday 8:00am - 5:00pm ET
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.
Compensation & Benefits:
  • Salary Range: $90,000-$110,000 dependent on experience
  • 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
  • Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
  • 401(k) with a company match
  • Tuition Reimbursement
  • Up to 12 Weeks of Paid Parental Leave
  • Learn more about our benefits here

Essential Duties & Responsibilities:
  • Design, implement, and continuously improve enterprise disaster recovery (DR) strategy aligned with business continuity objectives and organizational risk appetite.
  • Works with IT in developing, maintaining, and updating DR plans for identified systems, applications, platforms, and cloud infrastructure; ensure plans reflect current architecture and recovery priorities.
  • Collaborate with Business and IT Leadership to design, coordinate, and lead DR exercises (tabletop, functional, and simulated), and support full-scale testing as appropriate; ensure test objectives, scenarios, and success criteria are defined and communicated.
  • Analyze and document test/exercise outcomes, identify systemic gaps and non-conformities, and drive remediation plans to closure, track actions and report progress to stakeholders.
  • Collaborate with software development and DevOps teams to ensure DR capabilities are built into the application lifecycle (including CI/CD pipelines), automation, backup, redundancy, and failover patterns.
  • Support validation of backup, redundancy, and failover mechanisms for core and critical systems, and advise on improvements to resilience design and operational readiness.
  • Ensure the DR program meets regulatory requirements and industry best practices (including NCUA, FFIEC, and other regulatory or contractual requirements); maintain supporting documentation and evidence for audits/exams.
  • Serve as a subject matter resource during incidents or crises, providing coordination and guidance to help maintain operational resilience and restore services efficiently.
  • Leads the creation and facilitation of training programs and awareness initiatives to strengthen preparedness.
  • Understand and follow Credit Union policies, procedures, and internal controls to ensure compliance and accountability for managing operational risk; safeguard assets, help prevent fraud, and maintain operational integrity.
  • Perform other duties as assigned.

Job Requirements:
  • Bachelor's degree in Information Technology (IT), Risk Management, Cybersecurity, or related field is required; OR 3 years of experience in disaster recovery business continuity, or IT operations in mid-to-large organizations in lieu of degree.
  • ABCP, CBCP, or equivalent business continuity/disaster recovery certification (e.g., Disaster Recovery Certified Specialist (DRCS)) required; OR a minimum of 3 years of experience in disaster recovery, business continuity, or IT operations in mid-to large organizations.
  • Prior experience applying DR/BC regulatory guidance and industry best practices (e.g., NCUA, FFIEC, ISO 22301) and supporting audits and exams through appropriate documentation in a regulated environment.
  • Experience leading (formally or informally) DR program activities, including influencing cross-functional teams, facilitating training, and coordinating testing and remediation.

Competencies:
  • Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.

Functional Competency
Behavioral Description
AI & Digital Proficiency
Developing
Leverages artificial intelligence and digital tools to enhance decision-making, identify trends, and manage emerging risks. Applies AI-driven insights to support due diligence, validate outcomes, and refine prompt engineering techniques. Continuously adapts to advancements in AI to improve efficiency and effectiveness within the role.
Process Knowledge
Performing
Demonstrates knowledge of procedures and department or Credit Union processes and utilizes this knowledge to inform decisions.
System Knowledge
Performing
Demonstrates knowledge of specific Credit Union programs and applications and successfully navigates these systems.
Organizational Awareness
Performing
Understands and aligns actions with the organization's goals, core functions, needs, and values.
Teamwork
Performing
Works well with internal and cross-functional teams to achieve individual, team, department, and/or organizational goals. Values diverse perspectives and working with others to achieve the best outcome possible.
Active Listening
Performing
Attentively listens to speaker, understands what they are saying,
responds and reflects and retains the information for later.
Critical Thinking
Performing
Takes outside knowledge into account while evaluating information.
Documentation
Exceeding
Demonstrates knowledge of documentation procedures. Tracks
changes, makes updates, and relays important information.
Initiative
Performing
Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements.
Resourcefulness
Performing
Creatively copes with difficult situations or unusual problems. Solves problems and achieves results in the face of obstacles and constraints.
Physical Demands & Work Environment:
  • May be required to remain in a stationary position for an extended period.
  • Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage.
  • Occasionally needs to move about inside of an office area.
  • Frequently needs to move about inside or outside of an office area.
  • Exposure to potentially hazardous conditions, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure.
  • Frequently moves equipment or materials weighing up to 50 pounds for transport between areas of buildings.
  • This position requires onsite presence at the employees' assigned location for all scheduled shifts.
  • This position can work in hybrid or onsite working arrangements.

Disclaimer:
  • Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
  • MSUFCU is an affirmative-action, equal-opportunity employer.
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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