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Fraud Operations Jobs in Georgia (NOW HIRING)

HSBC Global Services Limited

Fraud Operations team in GSC Cairo is an integral part of the Credit Control Services. The Fraud Operations team deals with Fraud Prevention, Detection processes and constantly working towards ...

LGE Community Credit Union

Fraud Examiner

Marietta, GA · On-site

Collaborate with Operational partners to communicate awareness of fraud trends and initiatives * Research information through multiple systems, in order to make judgmental decisions based on the data ...

LGE Community Credit Union

Fraud Examiner

Atlanta, GA · On-site

Collaborate with Operational partners to communicate awareness of fraud trends and initiatives * Research information through multiple systems, in order to make judgmental decisions based on the data ...

RemX

Be Seen First

Escalations Manager

Alpharetta, GA · On-site

$80K/yr

Proven experience in fraud operations or fraud escalations (banking/financial preferred) * Prior call center leadership experience * Strong problem-solving, coaching, and analytical skills * Ability ...

Georgia

Investigator - Medicaid Fraud

Atlanta, GA

$50/hr

Demonstrates knowledge of court system operations and methods of presenting testimony ... Certified Fraud Examiner Digital Forensics Experience Law enforcement experience Demonstrated ...

Inspire Brands

Treasury Internship - Summer '25

Atlanta, GA

$17 - $22.25/hr

... Fraud, Operations, andCompliance. This role offers a broad exposure to corporate treasury processes,financial operations, and risk management while developing key analytical andproblem-solving skills ...

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Fraud Operations information

See Georgia salary details

$9

$17

$26

How much do fraud operations jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for fraud operations in Georgia is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Fraud Operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What do fraud operations do?

Fraud operations professionals analyze transactions and account activity to detect and prevent fraudulent behavior. They use tools like fraud detection software and data analysis techniques to identify suspicious patterns, investigate incidents, and implement measures to reduce financial losses and protect company assets.

Is fraud a good career?

Fraud operations is a growing field within risk management that involves detecting and preventing financial crimes. It requires analytical skills, attention to detail, and knowledge of fraud detection tools and techniques. Careers in this area can offer stability and opportunities for advancement, especially with relevant certifications and experience.

What are Fraud Operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

How much is the salary of a fraud specialist?

The salary of a fraud specialist typically ranges from $45,000 to $75,000 annually, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries. Skills in data analysis and familiarity with fraud detection tools can also influence compensation.

What are some common challenges faced by professionals in Fraud Operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.

What qualifications do I need to work in fraud?

To work in fraud operations, candidates typically need a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, knowledge of fraud detection tools, and familiarity with data analysis software are also important. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications.
What are popular job titles related to Fraud Operations jobs in Georgia? For Fraud Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Fraud Operations jobs in Georgia look for? The top searched job categories for Fraud Operations jobs in Georgia are:
Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Georgia as of July 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.

Fraud officer

HSBC Global Services Limited

On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Why join us? 

Fraud Operations team in GSC Cairo is an integral part of the Credit Control Services. The Fraud Operations team deals with Fraud Prevention, Detection processes and constantly working towards combating fraud & Information Risk and reduce losses for the bank. The team comprises several global processes which support the global businesses across all regions of the group. Main Purpose pivot around close supervision, identify fraudulent activity on products serviced to protect Company assets and our customers. Initiates and/or receives contact from customers, potential victims and external parties while monitoring various queues, reports and items as part of the fraud prevention processes.

The Opportunity:

  • To provide exceptional customer service to customers at the first point of contact involving meeting their needs in one call while seeking opportunities to extend and develop the relationship.
  • The role also includes gaining lucid knowledge on Scam related queries, dealing with cases where in other banks reporting fraudulent credit to HSBC customers.
  • Understanding the fraud risk, identifying the red flags and adhere to procedures, compliance, and regulations to ensure that the customer and business is protected against losses and risks.
  • Undertake meaningful unscripted conversations with customers to facilitate positive customer outcomes.
  • Deal with customer data ethically and in accordance with the regulatory requirements.
  • Contribute to the continuous improvement of HSBC by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add.
  • Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development.
  • Personally contribute to an environment where colleagues want to work and where customers feel valued.
  • Carry out a range of processing tasks and handling of customer calls ensuring relevant productivity and quality measures are achieved for customers in line with HSBC specified process and procedures.

 

What you’ll do:

  • Deal with customer’s queries in a 24/7 contact centre based environment. Ensure delivery of best in class service standards. Stay connected with fraud & scam trends & constantly endeavour to avoid any losses for the bank.
  • Consult victims of identity theft on recommended actions to take to clear their credit and protect against future fraud.
  • Resolve queries in a timely and satisfactory manner.
  • Through day-to-day activity, consider updates to departmental processes to ensure that customers are processed through the fraud process as smoothly as possible.
  • Facilitate and record escalations to the Fraud Manager.
  • Perform against targets individually whilst contributing to the overall productivity of the team.

What you will need to succeed in the role:

  • Decision making based on experience, judgment and Fraud Operations process knowledge.
  • Knowledge of, and experience in problem solving techniques
  • Ability to speak, understand and communicate fluently.
  • Ability to write business letters and reports.
  • Excellent email conversational / telephone skills.
  • Ability to learn quickly, retain and transfer knowledge appropriately.
  • Ability to understand and interpret numeric data.
  • Flexibility to work 24 / 7 working environment in line with business requirements.
  • Ability to meet tight deadlines.
  • Ability to build rapport with and relate to a wider range of people.
  • Good MS Office Skills (Excel, PowerPoint, Word)

What additional skills will be good to have?

  • Ensure quality and productivity standards are maintained.
  • Ability to understand and interpret numeric data.
  • Ability to multi task and work under pressure.
  • All applicants must have a minimum performance rating of good.
  • Strong communication & time management skills are required.
  • Ability to communicate through emails.

Principal responsibilities

  • Deal with customer’s queries in a 24/7 contact centre based environment. Ensure delivery of best in class service standards. Stay connected with fraud & scam trends & constantly endeavour to avoid any losses for the bank.
  • Consult victims of identity theft on recommended actions to take to clear their credit and protect against future fraud.
  • Resolve queries in a timely and satisfactory manner.
  • Through day-to-day activity, consider updates to departmental processes to ensure that customers are processed through the fraud process as smoothly as possible.
  • Facilitate and record escalations to the Fraud Manager.
  • Perform against targets individually whilst contributing to the overall productivity of the team.

Requirements

  • Decision making based on experience, judgment and Fraud Operations process knowledge.
  • Knowledge of, and experience in problem solving techniques
  • Ability to speak, understand and communicate fluently.
  • Ability to write business letters and reports.
  • Excellent email conversational / telephone skills.
  • Ability to learn quickly, retain and transfer knowledge appropriately.
  • Ability to understand and interpret numeric data.
  • Flexibility to work 24 / 7 working environment in line with business requirements.
  • Ability to meet tight deadlines.
  • Ability to build rapport with and relate to a wider range of people.
  • Good MS Office Skills (Excel, PowerPoint, Word)

 

 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***

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