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Fraud Operations Manager Jobs in Maryland (NOW HIRING)

Guidehouse

Fraud Data Analyst

Hanover, MD · On-site

$98K - $163K/yr

Support fraud operations by maintaining daily data ingest processes, data pulls, and decisioning ... Ability to work with minimal supervision and manage competing priorities * Interest in fraud, risk ...

OneMain Financial

Fraud Investigator

Baltimore, MD · Hybrid

$50K - $70K/yr

The FI works closely with Fraud Managers, Senior Investigators, and all levels of management and a variety of departments (Branch Network, Centralized Operations, Credit Card Operations, Human ...

OneMain Financial

Fraud Investigator

Baltimore, MD · On-site

$50K - $70K/yr

The FI works closely with Fraud Managers, Senior Investigators, and all levels of management and a variety of departments (Branch Network, Centralized Operations, Credit Card Operations, Human ...

APGFCU

Fraud Investigator

Edgewood, MD · On-site

Two to five years of experience in fraud prevention, fraud investigations, financial institution security, risk management, banking operations, or a related field. * Fraud and Investigative Knowledge:

EagleBank

Fraud Investigator

Silver Spring, MD · On-site

$69K - $108K/yr

Requires direct and productive interaction with the Fraud Investigations Manager, BSA/AML, clients ... Specific knowledge of core banking systems, operation of common banking products, applicable laws ...

EagleBank

Fraud Investigator

Silver Spring, MD · Hybrid

$69K - $108K/yr

Requires direct and productive interaction with the Fraud Investigations Manager, BSA/AML, clients ... Specific knowledge of core banking systems, operation of common banking products, applicable laws ...

Devoted Health

Pharmacy Fraud Program Manager

Nottingham, MD · On-site +1

$61 - $71.75/hr

The Pharmacy Fraud Program Manager is a member of the Special Investigations Unit responsible for ... operations, including NCPDP claim fields, NDCs, quantity and days supply logic, formulary and prior ...

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Fraud Operations Manager information

See Maryland salary details

$30.6K

$71.5K

$131.5K

How much do fraud operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for fraud operations manager in Maryland is $71,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $88,300.00 per year, depending on experience, location, and employer.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What cities in Maryland are hiring for Fraud Operations Manager jobs?

Cities in Maryland with the most Fraud Operations Manager job openings:

Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,517 per year, or $34.4 per hour.

Fraud Data Analyst

Hanover, MD • On-site

Guidehouse
Business Management Consulting • 10K+ employees
Learn more about Guidehouseexternal

$98K - $163K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Key responsibilities

  • Maintain daily data ingest processes, data pulls, and decisioning scripts to support fraud operations.

  • Provide operational reporting, metrics, and basic analytical support to assist fraud investigations and decision-making.

  • Assist with dashboard maintenance and development to ensure reliable data and insights for fraud operations teams.

Guidehouse rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Family:

Risk & Regulatory Compliance Consulting


Travel Required:

Up to 10%


Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
Support fraud operations by maintaining daily data ingest processes, data pulls, and decisioning scripts while providing operational reporting, metrics, and basic analytical support. This individual will also assist with dashboard maintenance and development, helping ensure fraud operations teams have reliable data and insights to support investigations and decision-making.
What You Will Need:

  • Must be able to OBTAIN and MAINTAIN a Federal or DHS "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred

  • Bachelors Degree

  • THREE (3) or more years of experience in data analytics or consulting

  • Experience identifying and implementing process improvements to increase efficiency and reduce manual effort

  • Experience in Python with the ability to understand, troubleshoot, and maintain existing scripts


What Would Be Nice To Have:

  • Strong attention to detail and commitment to data accuracy

  • Effective troubleshooting skills, perseverance, and ability to work through issues independently

  • Ability to work with minimal supervision and manage competing priorities

  • Interest in fraud, risk, investigations, analytics, or related fields

  • Familiarity with Git and GitLab

  • Comfortable working in a Mac environment

  • Experience building, maintaining, or refreshing Tableau dashboards

  • Ability to write and modify SQL queries

  • Experience supporting operational analytics, reporting, or fraud investigation functions

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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