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Fraud Operations Manager Jobs in California (NOW HIRING)

Pantera Capital

Fraud Analyst

Palo Alto, CA · On-site

$100 - $135/hr

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk management within the financial services or fintech sector. * Working knowledge of BSA/AML regulations ...

SpaceXAI

Fraud Analyst

Palo Alto, CA · On-site

$100K - $135K/yr

Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk management within the financial services or fintech sector. * Working knowledge of BSA/AML regulations ...

Asurion

Operations Manager

Fallbrook, CA · On-site

... Fraud Operations, Client Services, Instructional Design, Change owners, Licensing, Compliance ... • Manage changing priorities in a multi-tasked environment. • Ability to quickly resolve ...

Thrive Now HR

Operations Manager

Los Angeles, CA · On-site

Operations Manager Full-Time, Non-exempt Reports to: CEO At Ellae' Lisque', we are looking for an ... Manages all fraud and missing package claims. Also avoids refunds through effective customer ...

Thrive Now HR

Operations Manager

Los Angeles, CA · On-site

Operations Manager Full-Time, Non-exempt Reports to: CEO At Ellae' Lisque', we are looking for an ... Manages all fraud and missing package claims. Also avoids refunds through effective customer ...

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Fraud Operations Manager information

See California salary details

$31.1K

$72.7K

$133.7K

How much do fraud operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for fraud operations manager in California is $72,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $89,800.00 per year, depending on experience, location, and employer.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What cities in California are hiring for Fraud Operations Manager jobs?

Cities in California with the most Fraud Operations Manager job openings:

Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in California as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $72,722 per year, or $35 per hour.

Fraud Prevention Associate

First Entertainment Credit Union

Hollywood, CA • On-site

$29 - $35/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

First Entertainment Credit Union is looking for a Fraud Prevention Associate who supports the day-to-day fraud prevention function by reviewing alerts, examining account and transaction activity, documenting findings, and escalating potential fraud concerns in alignment with established procedures. This role supports a centralized fraud operating model where consistent triage, timely case preparation, strong documentation, and member-focused resolution help reduce fraud losses, improve response speed, and strengthen operational control.
The ideal candidate is detail-oriented, member-focused, and comfortable working across multiple fraud monitoring platforms, payment channels, and internal systems. The role partners closely with various internal teams to support fraud detection, claim handling, reporting, and process improvement while maintaining compliance with applicable regulations and internal standards.
This is a full-time, hybrid opportunity based in Hollywood, CA and reporting to the Fraud & Investigations Manager. The targeted pay for candidates in California is between $29~$35 per hour.
Responsibilities
  • Perform fraud triage by reviewing alerts, escalations, and suspicious account activity across payment channels, including Zelle, ACH, wires, checks, cards, and digital banking, and determine appropriate next steps.
  • Investigate, document, track and maintain fraud cases and claim, ensuring accurate records, timely escalations, and compliance with established procedures and service-level expectations.
  • Support fraud and scam claim resolution, including member communication, case follow-up, required reporting, and coordination with internal and external partners.
  • Partner with Fraud, Operations, Card Services, Member Services, Compliance, and Risk teams to resolve fraud events, reduce operational risk, and improve workflow efficiency.
  • Prepare and maintain fraud-related reporting, reconcile assigned accounts, identify emerging fraud trends, and recommend opportunities to strengthen controls and reduce losses.
  • Maintain knowledge of fraud trends, regulations, and department procedures while supporting new fraud tools, process improvements, audit readiness, and rotating Saturday coverage as business needs require.
  • Perform other duties as assigned by the leadership as needed.

At First Entertainment, your role, and every role, is essential to fulfilling our Mission, "We build lifelong relationships with the people of the entertainment and creative industries based on a deep understanding of how they live and work," and living our Core Values: Members First, Ownership, Integrity, Innovation, Inclusivity, and One Team. We expect all teammates to uphold these principles in everything they do.
Requirements
  • High school diploma or GED required; college degree preferred, with at least three (3) years of related experience in a full-service financial institution, fraud prevention, payments, operations, card services, or member service.
  • Working knowledge of fraud prevention, payment operations, dispute/claim processes, and applicable case documentation practices strongly preferred.
  • Experience using CRM, core processing, case-management, alert-management, Microsoft Office, and reporting tools; experience with Symitar/Episys, Visa DPS, Verafin, Yellow Hammer, DetectTA, Financial Crimes Defender, or similar systems is helpful.
  • Ability to review multiple information sources, identify inconsistencies, document findings accurately, and escalate concerns clearly and timely.
  • Strong customer service, problem-solving, critical thinking, time management, conflict-resolution, and communication skills, with the ability to document member and staff interactions professionally.
  • Ability to work independently within defined procedures, recognize when escalation is needed, and support flexible scheduling between 6:30 a.m. and 6:00 p.m., including Saturday hours based on rotating coverage and business need.

First Entertainment Credit Union does not utilize artificial intelligence (AI) tools in any part of the hiring process. This includes reviewing applications, analyzing resumes, or evaluating candidate responses. All hiring decisions are made exclusively by our hiring teams, in compliance with applicable employment laws and regulations to ensure fairness, transparency, and equal opportunity.

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